4/10 Poor
Daniel
Traveled with family and small children
Nov 29, 2025
This was a last second purchase and was limited by cost so This is a cute hotel in the heart of the CBD, although the location could be considered a bit on the sketch side. Breakfast was include and well made from the onsite restaurant which was a plus. And hotel staff assisted with getting us scheduled on a great tour. Tap water provided. TV only 5 stations. However...
BEWARE potential hotel guest especially if you are in the 2nd story family room - Make sure they do not have an event going on in the "Rabbit Hole" event room. They have other event rooms so you could experience the same outrage we had in different rooms depending on your proximity to one of there other event rooms during your stay as we found the hard way.
When the hotel makes an excuse note and gives you earplugs before the event you know it is going to be bad. I mean who does that? I thought I booked a hotel not an admission to a club! Someone had booked a birthday party scheduled till midnight, however the party went on and on and on till 0200+ and with the cheap earplugs the hotel gave us you could still hear the noise from our family room suite. Even when the cheap earplugs were not falling out of you ears you could feel the vibration all night long. So yes after being jetlagged and tired already this was by far the worst sleeping experience me and my family have ever had a hotel. I do not accept there apology and do not have any understanding as how they can treat there paying guest such an ordeal.
Daniel
Stayed 3 nights in Nov 2025
