6/10 Okay
Stephen
Traveled with family
Jul 13, 2025
It’s not on the waterfront
Our stay at the hotel was amicable, unfortunately when booking it states that it is on the waterfront - what is not noted is that it is quite far from the waterfront and there is not an easy access route for driving or walking to the waterfront. With a young family the rooms were adjoining, however breakfast was interesting. As a family of 5 it’s not great when servers communicate very openly to one another about a table being free or not, this could have been done in a different manner, to top it off we got give a squished table and 5 sitting as it was convenient instead. At least a dish was broken by a server daily and it is not child friendly. Many times an order repeated for a drink, or forgotten and reminded, the fruit was semi frozen and as a bonus the cereal was stale. There is no mention of room service in the room, until you walk down and ask and when the food did come it was cold.
Our biggest issue was the walk to the waterfront, coming back after 8pm - you have to walk around not along the canal which is already a 20/25 min walk.
The beds were comfortable and the staff were friendly and the room was always clean.
Stephen
Stayed 5 nights in Jul 2025