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"Very large room on ground floor with a patio and chairs overlooking a golf course. Very pleasant surprise. Restaurant on location had a terrific staff ... " More

By a verified traveler on Mon 17 May 2021

Hotel Description

3-star golf hotel near St. Lawrence University

In Canton

Within 3 miles (5 km) of this Canton hotel, you'll find St. Lawrence University and State University of New York Canton. Clarkson University is within 12 miles (20 km) and Frederic Remington Art Museum is within 20 miles (32 km).

18-hole golf course

A golf course, a 24-hour fitness center, and a restaurant are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the indoor pool and perks like free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 99 guestrooms also offer free WiFi and LCD TVs with cable channels. Room service, premium bedding, and coffee/tea makers are also available.

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Full Beds Maximum Occupancy 5 Max
$127* Per night/room Aug 1 - Aug 2

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower;with Sofabed)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western University Inn ratings based on 15 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western University Inn

Everyone (7) Couples (1) Family (6)
5 out of 5
Very large room on ground floor with a patio and chairs overlooking a golf course. Very pleasant surprise. Restaurant on location had a terrific staff and menu.

Posted by on May 17, 2021

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Comment from Hotel Management

May 17, 2021 by Wendi

Thank you for a kind review! We are happy to hear that you were comfortable in the King Executive room. We hope to visit with you again soon! All The Best, Wendi Guest Service Manager

5 out of 5

Posted by on Jan 12, 2021

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Comment from Hotel Management

Feb 18, 2021 by Wendi

Thank you for the kind review, Laura! Our team is looking forward to your next visit with us. Take care! Wendi, Guest Service Manager

4 out of 5

Posted by on Jul 14, 2020

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5 out of 5
The staff did a wonderful job checking us in amid the COVID pandemic. They had safety measures in place and were very careful and respectful. I felt safe and was very happy with my stay!

Posted by , from CT on Jun 2, 2020

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1 out of 5
because we booked thru travelocity we felt like they put us in the worst room they had! smelled of mold the carpet was wet, the sheets were damp. we had just traveled about 9 hours and were exhausted so I didn't go and complain but they have definitely lost us as a customer. We were told we would not get the normal BW points because we booked thru travelocity.

Posted by on Aug 19, 2019

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5 out of 5
The staff were very friendly and helpful. The rooms were great and the complimentary toiletries were good quality! The gym and pool were great, especially the treadmills! Will definitely stay here again!

Posted by on Apr 28, 2019

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Comment from Hotel Management

May 5, 2019 by Stephanie

Thank you for writing such a nice review on your recent stay with us here at the Best Western. We are pleased to hear you were able to enjoy our fitness center and pool area. We look forward to welcoming you back again soon!

4 out of 5

Posted by on Mar 18, 2019

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Comment from Hotel Management

Apr 9, 2019 by Stephanie

Thank you for taking the time to fill out our survey on your recent stay with us. We hope to have the chance to welcome you back again soon!

5 out of 5

Lovely staff, small rooms

Pros: Staff was lovely and the location was great.
Cons: Better wifi service, more countertop space in bathroom and the room was very, very small for two double beds.
Location: College visits.
Rooms are very small and you cannot get access to the WIFI in the pool area.

Posted by , from Providence, RI on Aug 11, 2017

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2 out of 5
When I first arrived, the staff was wonderful! When I got to the room, it was a different story. I found a boogger on the sink faucet, hair in the shower and the toilet looked like they just wiped the seat down and forgot about the toilet bowl altogether. When I was ready to sleep for the night I felt like I was in a dorm room and could here people running up and down the halls and yelling.

Posted by , from New York on Feb 16, 2017

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Comment from Hotel Management

Feb 18, 2017 by Front Desk

Good afternoon Renee, I want to apologize for your experience during your recent stay at the Best Western University Inn. We pride ourselves on excellent customer service and cleanliness and we failed to meet those expectations. We hope you will give us the opportunity to provide you superior service by choosing to stay with us again in the future. Have a great day.

4 out of 5

Clean and comfortable.

Pros: Friendly staff, bar, room service.
Cons: Doesn't need any major changes.
Location: This is a small town. Everything is close to everything.
With very limited choices in Canton this was one of 2 hotels available. The staff is friendly and willing to help. The rooms are small but adequate and clean. The restaurant and bar have decent food and the bar and room service are available late. Book early for events (hockey games, graduations, etc.) because with so few hotels they fill up quickly.

Posted by , from Nashville, TN on Jan 30, 2017

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About the Best Western University Inn

Location 90 E Main Street, Canton, NY 13617-1452

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western University Inn offers its guests a golf course, an indoor pool, and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 4020 square feet (362 square meters) and includes a conference center. A 24-hour fitness center, a steam room, and a terrace are also featured at the business-friendly Best Western University Inn. Free self parking is available. This 3-star Canton hotel is smoke free.

  • 99 guestrooms or units
  • 4020 sq ft of conference space
  • 362 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Hancock Intl. Airport (SYR) (204.4 km / 127 mi)
  • Parking: Free self parking

Room Amenities

Best Western University Inn offers 99 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room dining
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 11 AM.

County Seat - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

Room service is available.

Nearby Activities

Guests can play rounds at the 18-hole golf course. An indoor pool and a spa tub are on site. Other recreational amenities include a steam room and a 24-hour fitness center.

  • Golfing on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 20.00 per pet, per day
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 80 lbs)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and Ecolab (3rd party expert - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 10 per person (approximately)
  • Pet fee: USD 20.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western University Canton
  • Best Western University Inn Canton
  • University Inn Best Western
  • Best Western University Inn
  • Best Western University Canton
  • Best Western University Inn Hotel
  • Best Western University Inn Canton
  • Best Western University Inn Hotel Canton

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.