See all properties

AJ Hotel & SPA

4.5 star property
Upscale ski hotel with spa

Choose dates to view prices

Photo gallery for AJ Hotel & SPA

Indoor pool, outdoor pool, sun loungers
Dining
Exterior
Sauna, hot tub, steam room, Turkish bath, 1 treatment room, massages
Dining

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Carretera del Forn, Canillo, AD500
  • Place, Palau de Gel
    ‪11 min walk‬
  • Place, Motorcycle Museum
    ‪11 min walk‬
  • Place, Mirador Roc del Quer
    ‪5 min drive‬
  • Airport, La Seu d'Urgell (LEU)

Room options

View all photos for Family Room

TV

Family Room

  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Triple Room

Room amenity

Triple Room

  • Mountain view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Triple Room (2 Adults + 1 Child)

Room amenity

Triple Room (2 Adults + 1 Child)

  • Mountain view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Twin Room

Minibar, in-room safe, desk, free cribs/infant beds

Twin Room

  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room Single Use

Minibar, in-room safe, desk, free cribs/infant beds

Double Room Single Use

  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

About the neighborhood

Canillo

Mountain getaway .You'll find Incles Valley and TC8 Canillo Ski Lift within a 15-minute walk of this Canillo hotel. Palau de Gel and Motorcycle Museum are also within 2 miles (3 km).

What's nearby

  • Palau de Gel - 11 min walk - 0.6 miles
  • Motorcycle Museum - 11 min walk - 0.6 miles
  • TC8 Canillo Ski Lift - 14 min walk - 0.5 miles
  • Meritxell Sanctuary - 19 min walk - 1.0 mile
  • Mirador Roc del Quer - 5 min drive - 1.5 miles

Getting around

  • Mérens-les-Vals Station - 38 min drive
  • La Seu d'Urgell (LEU) - 66 min drive

Restaurants

  • ‪Trattoria Pasta che Vuoi - ‬18 min drive
  • ‪TTC - Terraza Telecabina Canillo - ‬18 min walk
  • ‪Arrosseria - ‬18 min drive
  • ‪Terraza Veuve Clicquot Grandvalira - ‬19 min drive
  • ‪Gir Cafe - ‬8 min drive

About this property

AJ Hotel & SPA

Upscale ski hotel with spa
After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. AJ Hotel & SPA helps provide the perfect winter holiday with ski storage and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site, as well as a coffee shop/cafe. WiFi is free in public spaces. This luxury hotel also offers an indoor pool, an outdoor pool, and a complimentary children's club. For a fee, parking is available.

This 4.5-star Canillo hotel is smoke free.

  • 1 building
  • 81 guestrooms or units
  • 8 levels
  • Meeting rooms
  • Kid's club (free)
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
AJ Hotel & SPA offers 81 accommodations with minibars and safes. Televisions come with cable channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Similar properties

Indoor spa tub
Hotel Sant Gothard by Nexta
Arinsal
  • Pool
  • Hot tub
  • Kids pool
  • Free WiFi
3.8 out of 5, Good, 199 reviews
$59 nightly
The price is $67
Apr 23 - Apr 24
Total with taxes and fees
Hotel Sant Gothard by Nexta

Property amenities

Family friendly

  • Arcade/game room
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free ski shuttle
  • Self parking on site (EUR 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Free crib

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination

Food and drink

  • Cookware, dishware, and utensils
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Early check-in fee: EUR 20.00

Check-out

Check-out before noon
Late check-out fee: EUR 20.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 12 per pet, per day
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: EUR 15.00 per day
  • Pet fee: EUR 12 per pet, per day
  • Early check-in fee: EUR 20.00
  • Late check-out fee: EUR 20.00

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Canillo Hotel
Hotel Canillo
Hotel Canillo Magic
Hotel Magic Canillo
Magic Canillo
Magic Canillo Hotel
Magic Hotel Canillo
Hotel Magic Canillo Andorra
AJ Hotel Canillo
AJ Hotel
AJ Canillo
AJ Hotel & Spa Andorra/Canillo
AJ Hotel SPA
AJ Hotel & SPA Hotel
AJ Hotel & SPA Canillo
AJ Hotel & SPA Hotel Canillo

Frequently asked questions

How close is AJ Hotel & SPA to the airport?

AJ Hotel & SPA is 24.6 mi (66-min drive) away from the La Seu d'Urgell (LEU) airport, the closest popular airport to the property.

Does AJ Hotel & SPA have an airport shuttle?

Airport shuttle services are not available at AJ Hotel & SPA.

Does AJ Hotel & SPA offer free breakfast?

AJ Hotel & SPA does not offer free breakfast.

Is there a casino at AJ Hotel & SPA?

No, there is no casino at this hotel.

What time is check-in at AJ Hotel & SPA?

Check-in begins at 2 PM. Early check-in costs EUR 20.00.

Is there free parking at AJ Hotel & SPA?

Free parking is not available at this hotel. Self parking is available for EUR 15.00 per day.

Does AJ Hotel & SPA have a pool?

AJ Hotel & SPA features an indoor pool and an outdoor pool.

Does AJ Hotel & SPA have a restaurant?

Yes, there is a restaurant on site.

Does AJ Hotel & SPA have a spa?

Yes, this hotel has a spa.

How close is AJ Hotel & SPA to downtown Canillo?

AJ Hotel & SPA is 0.3 mi away from Canillo.

AJ Hotel & SPA Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 4 out of 38 reviews
Rating 8 - Good. 16 out of 38 reviews
Rating 6 - Okay. 13 out of 38 reviews
Rating 4 - Poor. 2 out of 38 reviews
Rating 2 - Terrible. 3 out of 38 reviews

7.6/10

Cleanliness

6.8/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

davetwoneight, West Mids

Liked: Cleanliness, property conditions & facilities

THIS IS NOT A SKI IN SKI HOTEL.

The hotel is good if you have a car. if not you have to get bus to gondola on morning and back no later than 6. i can imagine would be a nightmare in school holidays. I told hotels.com this and they told me they had changed advert so that is not advertised as ski in ski out. just checked and still hasnt been done. plenty of hot water and food was ok. Thank god for the irish bar in the hotel which saved our evenings as with out car you are stranded unless you want to pay for expensive taxi or thumb a ride which we did quite easily.

6/10 Okay

Francisco

Disliked: Staff & service

Mau hotel para esquiadores

Paguei por 2 quartos triplos iguais. Éramos 2 casais e um dos quartos era um duplo com cama de criança com metade do tamanho do quarto triplo dado ao outro casal. O hotel obriga a transfers de e para o ski. Apenas têm uma carrinha de 8 lugares para o fazer. Na hora de ponta, não havendo um local específico de espera para a recolha, a confusão era tremenda e stressante. Não faz qualquer sentido. O acesso ao SPA é pago e o bar de serviço à noite tem apenas uma empregada, eficaz mas nada simpática. O hotel está cheio de gatos e o cheiro a urina nas proximidades durante a noite e de manhã é insuportável. Eles alimentam os gatos...

2/10 Terrible

Jesus

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Inaceptable entrar a las tres y media de la tarde

4/10 Poor

Jean-Pascal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pas à la hauteur

Pas digne d'un 4*; parties communes pas très propres; la salle de bain n'a pas été nettoyée en 4 jours; la connexion Wi-Fi est... aléatoire ! Hôtel très bruyant. Il faut laisser sonner 2 mn pour avoir une réponse téléphonique puis se faire raccrocher au nez sans même une formule de politesse. Quand le chauffeur de la navette fait une pause (imprévue), il reste l'autostop: pas commode avec les équipements de ski, même pour 2 km. Ah ça, l'hospitalité andorrane n'est plus ce que c'était. En synthèse, très déçus. Heureusement, il y avait de la neige et du soleil sur le domaine skiable.

8/10 Good

Teresa

Liked: Cleanliness, property conditions & facilities

Hotel de incógnito.

Todas las indicaciones para la localización del hotel son Hotel Magic. Parece que solo se ha cambiado el nombre en la web. Sería de gran utilidad añadir una mención en la web de hoteles.com con el nombre antiguo del hotel. Nos habríamos ahorrado más de media hora de búsqueda y de preguntar por los alrededores (!!)

2/10 Terrible

Isabel

Disliked: Staff & service, room comfort

HOTEL PESIMO, para no volver.

Wifi no funciona, televisor no funciona, sin agua caliente, spa agua fría, calor en las habitaciones, trato del director soberbio y sin voluntad de solucionar los problemas. La comida de poca calidad. Este hotel no está a la altura de un cuatro estrellas. El hotel no se llama AJ HOTEL &SPA, se llama MAGIC por lo que nos costó mucho encontrarlo.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy difícil encontrar el Hotel, resulta que ahora se llama Magic, y fue terrible la experiencia, a ver si le cambian el nombre para futuros clientes.

8/10 Good

jj, Bogotá

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bien

El SPA es pequeño y el agua no muy caliente. Gracias.

10/10 Excellent

Tomás

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Las mejores vistas de Canillo.

Todo en su sitio. Mejor estaría con TV led.

6/10 Okay

David

Liked: Cleanliness
Disliked: Staff & service
Des imperfections sur le service de chambre et la qualité du petit déjeuner.

4/10 Poor

Maria

Disliked: Cleanliness, staff & service

Hotel a las afueras a 5 min del centro de Canillo

Hotel justito de 4 * con un poco de falta de mantenimiento. Lo peor fue encontrarnos sorpresas negativas al llegar y que próximos huespedes tendrían que tener en cuenta ( la piscina no pueden acceder niños menores de 6 años (nosotros lo cogimos para ir con nuestro hijo de 5 años que ya sabe nadar, y no nos dejaron poniendo con una excusa de forma poco amable y muy rara sobre cobertura seguro "aunque nos hicimos responsabes nosotros", y nos dijeron que salía publicitado claramente y no es verdad); y cogimos media pensión pensado que las bebidas estaban incluidas (agua) y nos la cobraron aparte. Además nuestra habitación le faltaba un poco más de limpieza.

8/10 Good

Ire, Bcn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel de montaña. Preciosas vistas y tranquilo.

Bonitas excursiones en la montaña. Recomendable el mirador de Canillo. Vistas impresionantes. Muy relajante.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Anteriormente nos habiamos alojado en el hotel y sobretodo el servicio del restaurante/bufet era mucho mejor. (Personal y calidad/cantidad)

6/10 Okay

Verified traveler

Disliked: Staff & service, room comfort

El hotel es bonito

Encuento que en un hotel de 4 estrellas tiene que llegar bien el wifi a todos los sitios, porque nada mas lo cojias bien en recepcion. Y por otra parte la almohada era muy incomada ,la cama tambien y las paredes estaban sucias.

8/10 Good

MONTSERRAT

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Maria Fabiane

Liked: Cleanliness, staff & service, property conditions & facilities
Lo único es que en la web, en la descripción de los servicios del hotel no se explica que la piscina es parte del SPA y que se tiene que pagar un suplemento.

6/10 Okay

Bjorn, Norge

Liked: Cleanliness, staff & service

Fint opphold i vakre Canillo

Vi hadde et fint opphold på hotellet i 2 dager, Svært hyggelig og hjelpsom resepsjonist ved ankomst. Hotellet var litt vanskelig å finne pga. dårlig skilting og annet navn på Hotellet.

8/10 Good

Lars, Stockholm

Liked: Cleanliness, staff & service, property conditions & facilities
Bra hotell som erbjuder en trevlig service för ett rimligt pris. Personalen är väldigt serviceminded och killen som kör transferbussen mellan hotellet och kabinliften är alltid glad och oerhört hjälpsam. Det är lugnt och städat på hotellet. Mestadels av gästerna är från Spanien. Personalens engelska kunskaper varierar men det finns alltid någon som behärskar engelskan i receptionen/restaurangen. Hotellet är beläget ca 2 km upp i berget från centrala Canillo. Transferbussen går från 08:30-13:00 och 14:30-17:45 före eller efter dessa tider får man själv ombesörja transporten till hotellet. Kabinliften stänger 17:00. Är det storm kan anslutningsliften (efter kabinliften) vidare till resten av Grandvaliras syterbyar vara nerstäng, vilket innebär att du behöver ta lokalbussen till El Tarter för att accessa resten av systemet. Grandvaliras skidsystem med många backar både för barn och familj gör detta resmål till en intressant destination. Skidområdet är omfattande och bör hålla alla nivåer av åkare tillfrdställda. El Tarters skidpark inbjuder till spännande åk. Det är kul att betrakta olika skidåkares hopp och konster från sittliften på väg uppåt i liftsystemet.

8/10 Good

ENRIQUE, Barcelona

Liked: Cleanliness, staff & service

Desayuno espectacular

Desayuno espectacular. Lo que si seria necesario, es que si esta nevado, acondicionaran la carretera hasta la entrada del hotel. Todos los coches resbalaban, incluido el mio.

6/10 Okay

antonio, barcelona

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

cortito para las 4 estrellas yo le podria 3.

hotel correcto pero sin mantenimiento en las habitaciones habia telaarañas y el baño estaba sucio. el sofa cama estaba destrozado la television era mas pequeña que un monitor de ordenador

6/10 Okay

juan

Disliked: Cleanliness, staff & service, property conditions & facilities
para ser un hotel de cuatro estrellas, deja mucho que desear

8/10 Good

ness, spain

Liked: Staff & service
Disliked: Cleanliness, room comfort
No esta mal aunque la comida muy cara en la cena y el desayuno poca variedad no estaba muy bueno! Por lo demas no estaba mal!

10/10 Excellent

Pierre, Rodez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très satisfait

Très content de l'accueil et de l'hotel en général. La chambre est propre et spacieuse. Petit déjeuner très copieux mais pas vite achalandé si on arrive après tout le monde. C'est la deuxième fois que j'y vais et a refaire si besoin

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Godt hotel med dårlige parkerings/tilkørselsforhold. Kedelig restaurant.

6/10 Okay

kiki

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

personnel décevant

hôtel propre et calme, belle vue sur Canillo .départs pour randonnées au dessus de l’hôtel. mais personnel peu avenant