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Hotel Cristallo

3.0 star property
3-star spa hotel near Dolomites

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Photo gallery for Hotel Cristallo

A modern bedroom with a wooden headboard, a large bed with multiple pillows, a bedside table, and a TV mounted on the wall.
Bar (on property)
An indoor swimming pool with clear water, tiled walls, and a ceiling with recessed lighting.
A buffet setup with various food items, a coffee machine, and a telephone.
Front of property

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Via Dolomiti 24, Canazei, TN, 38032
  • Place, Dolaondes Canazei
    ‪6 min walk‬
  • Place, Ski Lift Pecol
    ‪13 min walk‬
  • Place, Col Rodella Cable Car
    ‪3 min drive‬
  • Airport, Bolzano (BZO)
    ‪88 min drive‬

Room options

View all photos for Classic Double Room

A hotel room with a wooden wall, a bed with white bedding, a desk with a lamp, and a red heart-patterned pillow.

Classic Double Room

  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Triple Room

A modern bedroom with a wooden headboard, a large bed with multiple pillows, a bedside table, and a TV mounted on the wall.

Classic Triple Room

  • 226 sq ft
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Family Room

A hotel room with two beds, a wooden headboard, a flat-screen TV, a desk with a lamp, and a red carpet.

Family Room

  • 258 sq ft
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

About the neighborhood

Canazei

Heart of Canazei.Within a 10-minute walk of the hotel, you'll find Dolomites and Dolaondes Canazei. Also, Ski Lift Pecol is within half a mile (1 km) and Duron Valley is within 2 miles (3 km).

What's nearby

  • Dolaondes Canazei - 6 min walk - 0.4 miles
  • Ski Lift Pecol - 13 min walk - 0.7 miles
  • Duron Valley - 2 min drive - 1.1 miles
  • Col Rodella Cable Car - 3 min drive - 1.4 miles
  • 141 Campitello 1440m- Col Rodella 2485m - 3 min drive - 1.4 miles

Getting around

  • Ponte Gardena-Laion/Waidbruck-Lajen Station - 49 min drive
  • Bolzano Airport (BZO) - 98 min drive

Restaurants

  • ‪Kaiserstube - ‬3 min walk
  • ‪Stua Dei Ladin - ‬8 min walk
  • ‪Wine Bar-Oma - ‬6 min walk
  • ‪La Cantinetta 2.0 - ‬10 min walk
  • ‪Te Cevena - ‬6 min walk

About this property

Hotel Cristallo

3-star spa hotel near Dolomites
Hotel Cristallo offers its guests a full-service spa, an indoor pool, and a hot tub. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Event space at this hotel measures 70 square feet (7 square meters) and includes conference space. A sauna, multilingual staff, and ski storage are also featured at the business-friendly Hotel Cristallo. An airport shuttle (available on request) and an area shuttle are available for a fee. Parking is available for a fee.

This 3-star Canazei hotel is smoke free.

  • 1 building
  • 50 guestrooms or units
  • 3 levels
  • 70 sq ft of conference space
  • 7 sq m of conference space
  • Built in 2000
  • Continental breakfast (free)
  • Deli
  • Ski lift tickets
  • Ski equipment storage
  • Conference space
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Cristallo offers 50 accommodations with safes and hair dryers. Beds feature down comforters. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open select days. Guests under 14 years old are not allowed in the spa.

Similar properties

Front of property
Art Hotel Locanda degli Artisti
Canazei
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
5.0 out of 5, Exceptional, 38 reviews
$316 nightly
The price is $353
Sep 1 - Sep 2
Total with taxes and fees
Art Hotel Locanda degli Artisti

Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) on request
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Ski shuttle nearby
  • Self parking on site (EUR 10 per day)

Food and drink

  • Free continental breakfast available daily 7:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Hot tub
  • Indoor pool
  • Mountain biking
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib
  • Down comforter
  • Rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Limited room service

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Express check-in available

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: EUR 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

Cristallo Canazei
Hotel Cristallo
Hotel Cristallo Canazei
Hotel Cristallo Hotel
Hotel Cristallo Canazei
Hotel Cristallo Hotel Canazei

Frequently asked questions

How close is Hotel Cristallo to the airport?

Hotel Cristallo is 33.3 mi (98-min drive) away from the Bolzano Airport (BZO) airport, the closest popular airport to the property.

Does Hotel Cristallo have an airport shuttle?

Hotel Cristallo offers an airport shuttle on request for a charge.

Does Hotel Cristallo offer free breakfast?

Hotel Cristallo offers free continental breakfast every day from 7:30 AM to 9:30 AM.

Is there a casino at Hotel Cristallo?

No, there is no casino at this hotel.

What time is check-in at Hotel Cristallo?

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM.

Is there free parking at Hotel Cristallo?

Free parking is not available at this hotel. Self parking is available for EUR 10 per day.

Does Hotel Cristallo have a pool?

Hotel Cristallo features an indoor pool.

Does Hotel Cristallo have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Cristallo have a spa?

Yes, this hotel has a spa.

How close is Hotel Cristallo to downtown Canazei?

Hotel Cristallo is 0.2 mi away from Canazei.

Hotel Cristallo Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 3 out of 19 reviews
Rating 8 - Good. 10 out of 19 reviews
Rating 6 - Okay. 4 out of 19 reviews
Rating 4 - Poor. 2 out of 19 reviews
Rating 2 - Terrible. 0 out of 19 reviews

8.4/10

Cleanliness

7.4/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Henrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint hotel med fornuftig afstand til lift. Bus lige uden for døren hvis man ikke vil gå. Lækre værelser.
Stayed 3 nights in Jan 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Posizione perfetta a 2 passi dal centeo

Ottima struttura bene pulita molto confortevole Personale gentilissimo e sempre disponibile Posizione ottimale a 2 passi dal centro
Stayed 2 nights in Jun 2018
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zimmer,Service,Hotelpersonal alles ok.Dampfbad top
Verified review

8/10 Good

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon hôtel au milieu des Dolomites

Dès notre arrivée nous avons très bien été accueillis. On nous a même mis le garage de l'hôtel à notre disposition pour abriter nos motos. La chambre pour 3 personnes était très spacieuse et confortable. On trouve pas mal de restos et commerces dans les alentours de l'hôtel, à quelques minutes de marche seulement.
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

שהיה נוחה וטובה בקריסטלו

אין בחדר קומקום להכנת קפה או תה. ממש מתבקש בעונה זו!! סל הכל חדר מרווח ונקי נוף יפה מהחדר.
Verified review

8/10 Good

Reiner

Liked: Cleanliness, staff & service, property conditions & facilities

Sehr empfehlenswertes Hotel im Fassatal

Wir hatten dort für 2 Wochen gebucht, da Canazei zwar immer über einen der Pässe, aber insgesamt doch zentral für Seiser Alm, Rosengarten und Marmolada liegt. Von der Rezeption über das Zimmer bis hin zum Frühstück war alles okay (Wir hatten nur Frühstück gebucht). Zum Abendessen gab es jeweils 3 Menüs, die wir allerdings nicht bewerten können. Auch der neu errichtete Wellnessbereich mit 2 Saunen, Dampfbad, Schwimmbecken, Massageraum und Ruheraum sind sehr empfehlenswert. WLAN ist ebenfalls vorhanden, allerdings gegen Gebühr. Freie Parkplätze waren, allerdingsin der Vorsaison, reichlich vorhanden. Einkaufsmöglichkeiten sind direkt gegenüber dem Hotel und in wenigen Metern im Ort.
Verified review

4/10 Poor

karin

Disliked: Property conditions & facilities, room comfort

Deluso.

Ho visti troppo tardi su la mia ricevuta mi hanno calcolato cena in piu per due persone. Aveva un modo di fare mio pagamento senza controllo per me stessa.Quando mi sono accorta ero molto lontano per tornare e chiedere una spiegazione,poi senza ricevuta fiscale.
Verified review

10/10 Excellent

Jettina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel, beautiful town

We stayed in Canazei out of season, but Hotel Cristallo is one of the few hotels open all year round. The rooms are spacious and clean with excellent views, the staff were very pleasant and the breakfast was excellent. The spa facilities were superb, I would definitely return to this hotel and I would definitely return to this beautiful mountain town.
Verified review

10/10 Excellent

Franco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Servizio eccellente

Al di là delle nostre previsioni: servizio ottimo, personale gentilissimo, estrema disponibilità, ottima posizione e buon confort generale.
Verified review

4/10 Poor

Mountain hiker

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Personell - not service minded

Clean but worn. Staff who would rather do something else than work at this hotel. Rather poor breakfast. At times disturbing traffic. Closeness to beautiful surrounding nature weighed up the stay considerably.
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service

the owner is an un pleasent man.

great potential . i will not come back because of the owner and his bad attittude.
Verified review

6/10 Okay

ski trip

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

I didn't see any great service!

Hotel was in a good location, nice looking hotel. However, where was the great service we had read about? We had booked a double room and was given 2 single beds, despite confirming our request by telephone after booking; the main reception person who was there to assist after 5pm showed little interest in helping or taking questions from us or other guests regarding ski hire, ski ticket info or ski resort info, let alone even wanting to provide us with the final bill when requested so we could pay. It seemed any service was provided when he wanted too and was quite dismissive. The room which was clean had average comfort beds and room walls were thin enough to easily hear the neighbouring room guests. Otherwise an ok hotel let down by a dismissive and unhelpful front desk staff member.
Verified review

6/10 Okay

Cosimo

Liked: Room comfort

Hotel cristallo Canazei

Hotel da preferire soprattutto per la posizione centrale per il resto tutto molto nella norma. Due appunti : non e' semplice trovare parcheggio e il personale di sala non troppo cordiale , ottimo invece il servizio della reception.
Verified review

8/10 Good

Kenth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mat

Ett väldigt vackert hotell och perfekt med helpension där man fick under frukosten pricka in vad man skulle äta på kvällen. Maten var mycket god och serverades mycket snabbt.
Verified review

10/10 Excellent

Florin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Very helpful and friendly staff, great breakfast and fantastic views of the mountains. An A+ experience!
Verified review

8/10 Good

Ale

Liked: Cleanliness, property conditions & facilities, room comfort

Hotel Cristallo CANAZEI

logisticamente ok
Verified review

8/10 Good

Bruno

Liked: Cleanliness, property conditions & facilities, room comfort

position idéale

Hotel situé dans une commune d'accès assez facile à partir de la vallée. Point de départ idéal pour un circuit complet des Dolomites. Demander une chambre côté montagne (beaucoup de passage de motards)
Verified review

8/10 Good

Bent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Verified review

6/10 Okay

Verified traveler

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