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Holiday Inn Express Canandaigua - Finger Lakes, an IHG Hotel

2.5-star property
330 Eastern Blvd., Canandaigua, NY 1-855-201-7819
4.2 out of 5
Very good!
See all 22 travelocity Reviews

"Great housekeepers. We didn't ask for any daily housekeeping but every time I needed anything from the cart they gave it to me. They also swapped out ... " More

By a verified traveler on Wed 04 Aug 2021

Points Of Interest

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Hotel Description

Hotel near Roseland Waterpark in Canandaigua

In Canandaigua

Stay at this Canandaigua hotel and you'll be within half a mile (1 km) of Roseland Waterpark and 2 miles (3 km) of Canandaigua Lake. Kershaw Park and CMAC Performing Arts Center are also within 2 miles (3 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$124* Per night/room Apr 2 - Apr 3

Deluxe Room, 1 King Bed, Accessible, Non Smoking (Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing, Mobility)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (Hearing, Mobility)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Express Canandaigua - Finger Lakes, an IHG Hotel ratings based on 22 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express Canandaigua - Finger Lakes, an IHG Hotel

Everyone (14) Couples (1) Family (9)
2 out of 5
Pool, work-out room and business center were closed. Staff was apathetic, at best. Room cleaning just didnt come, even after requested. Was a nice facility, but staff just didnt seem to care.

Posted by on Sep 7, 2022

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Comment from Hotel Management

Sep 13, 2022 by General Manager

We apologize for the issue and thank you for the feebback.

5 out of 5

Posted by on Aug 18, 2022

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3 out of 5

Posted by , from CHICOPEE on Feb 27, 2022

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1 out of 5
Management

Posted by on Dec 17, 2021

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5 out of 5
Great housekeepers. We didn't ask for any daily housekeeping but every time I needed anything from the cart they gave it to me. They also swapped out towels and took our trash which I left outside our doors. They were super friendly. We've stayed here before and will again. Love the location.

Posted by on Aug 4, 2021

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5 out of 5

Posted by on Jul 3, 2021

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5 out of 5

Posted by on May 10, 2021

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Comment from Hotel Management

May 21, 2021 by Jenn Stevens Front Office Manager

Thank you so very much for choosing Holiday Inn Express Canandaigua for your travel needs. We are so pleased to see you enjoyed your stay

5 out of 5

Posted by on Mar 15, 2021

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Comment from Hotel Management

Mar 25, 2021 by Jenn Stevens Front Office Manager

Thank you for choosing Holiday Inn Express Canandaigua for your stay. We are so glad you enjoyed your stay

3 out of 5

Posted by on Mar 7, 2021

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Comment from Hotel Management

Mar 23, 2021 by Jenn Stevens Front Office Manager

It seems you did not enjoy your stay. I am so sorry to see that.

4 out of 5

Posted by on Sep 16, 2020

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Comment from Hotel Management

Sep 16, 2020 by Jennifer Stevens Front Office Manager

Thank you so much for staying with us!

About the Holiday Inn Express Canandaigua - Finger Lakes, an IHG Hotel

Location 330 Eastern Blvd., Canandaigua, NY 14424

Property Features

Holiday Inn Express Canandaigua - Finger Lakes, an IHG Hotel offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 500 square feet (45 square meters) and includes conference space. The business-friendly Holiday Inn Express Canandaigua - Finger Lakes, an IHG Hotel also features gift shops/newsstands, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

  • 1 building
  • 75 guestrooms or units
  • 3 levels
  • 500 sq ft of conference space
  • 45 sq m of conference space
  • Built in 2013
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Holiday Inn Express Canandaigua - Finger Lakes, an IHG Hotel offers 75 accommodations with DVD players and safes. Premium cable television is provided. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6:00 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Canandaigua Holiday Inn Express
  • Holiday Inn Express Canandaigua
  • Holiday Inn Express Canandaigua Finger Lakes
  • Holiday Inn Express Finger Lakes
  • Holiday Inn Express Finger Lakes Hotel
  • Holiday Inn Express Finger Lakes Hotel Canandaigua
  • Holiday Inn Express Canandaigua Finger Lakes Hotel
  • Holiday Inn Express Finger s
  • Holiday Inn Express Canandaigua Finger Lakes

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.