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"Bathroom was dirty and the tub had hair and dirt in it. Half a roll of toilet paper in the bathroom and ran out of Kleenex after only a couple uses. ... " More

By a verified traveler on Fri 29 Dec 2023

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Hotel Description

Family-friendly 3.5-star hotel near Camrose Regional Exhibtion Grounds

In Camrose

You'll be within half a mile (1 km) of Camrose Regional Exhibtion Grounds and 2 miles (3 km) of Camrose Heritage Railway Station and Park with a stay here. University of Alberta Augustana Campus and Chuck MacLean Arts Centre are also within 3 miles (5 km).

Renovated in 2022

This traditional hotel features free water park access, a casino, and 2 restaurants. Families will appreciate the waterslide and onsite laundry facilities. Enjoy the indoor pool and free perks like buffet breakfast and free self parking.

Standard Room, 1 King Bed, Accessible, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max
$81* Per night/room Mar 30 - Mar 31

Suite, 1 King Bed, Non Smoking, Jetted Tub, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Suite, 2 Queen Beds, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 4 Max

Camrose Resort & Casino ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Camrose Resort & Casino

Couples (2)
3 out of 5
Bathroom was dirty and the tub had hair and dirt in it. Half a roll of toilet paper in the bathroom and ran out of Kleenex after only a couple uses. Tub would not drain, another guest had the same issue. Beds are uncomfortable. Breakfast was almost empty when we arrived at 8:00am and was barely refilled so we left.

Posted by , from EDMONTON on Dec 29, 2023

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Comment from Hotel Management

Jan 2, 2024 by Corrina

Thank you for your feedback Jamie. I am working with our Housekeeping and Maintenance Managers to investigate your concerns. This is never the experience we wish our guests to have and offer our deepest apologies. I do hope that you choose to stay with us again so that we may offer you the experience that you should have received this time.

4 out of 5
Very nice resort in general. Had a nice quiet stay. Located in a convenient area accessible to the highway

Posted by on Sep 14, 2023

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Comment from Hotel Management

Sep 15, 2023 by Corrina

Thank you for your feedback Ted. I am pleased you were able to enjoy your stay and hope we get a perfect score on your next stay to the area.

About the Camrose Resort & Casino

Location 3201 48 Ave, Camrose, AB T4V0K9

Property Features

Camrose Resort & Casino offers its guests a complimentary water park, a waterslide, and an indoor pool. There are 2 restaurants on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 8500 square feet (790 square meters) and includes a conference center. A casino, a spa tub, and a fitness center are also featured at the family-friendly Camrose Resort & Casino. Free self parking is available. A complete renovation of Camrose Resort & Casino was completed in September 2022. This 3.5-star Camrose hotel is smoke free.

  • 111 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Meeting rooms
  • 8500 sq ft of conference space
  • 790 sq m of conference space
  • Built in 2012
  • Buffet breakfast (free)
  • Casino
  • Poolside lounge chairs
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free water park access
  • Number of indoor pools - 1
  • Waterslide
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Camrose Resort & Casino offers 111 accommodations with DVD players and safes. Televisions come with satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • DVD player
  • Refrigerator
  • Microwave
  • Coffee maker
  • Housekeeping (daily)
  • Local calls (free)
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 9:00 AM.

Joker's Den Lounge - Onsite restaurant.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a complimentary water park and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10.90 per stay.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: CAD 20 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 11
  • Social distancing measures are in place
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.90 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Camrose
  • Best Western Plus Camrose
  • Best Western Plus Camrose Casino
  • Best Western Plus Camrose Resort & Casino
  • Camrose Best Western
  • BEST WESTERN PLUS Camrose Resort & Casino Alberta
  • Best Western Plus Resort & Casino
  • Camrose Resort & Casino BW Premier Collection
  • Resort & Casino BW Premier Collection
  • Camrose BW Premier Collection
  • Camrose Resort Casino BW Premier Collection
  • Hotel Camrose Resort & Casino BW Premier Collection
  • Hotel Resort & Casino BW Premier Collection
  • Camrose Resort & Casino Hotel
  • Camrose Resort & Casino Camrose
  • Camrose Resort & Casino Hotel Camrose
  • Hotel Camrose Resort Casino BW Premier Collection

You should know

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.