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"One of the best hotels I have ever stayed and I have travelled a lot. My experience was just perfect for a weekend with my husband and my son. When we ... " More

By a verified traveler on Fri 14 Aug 2009

Hotel Description

Family-friendly upscale hotel with 7 outdoor pools

Close to airport

You'll be within 9 miles (15 km) of Expo Dom Pedro and 16 miles (25 km) of Itupeva Outlet Mall.

Luxury amenities

A full-service spa, 4 restaurants, and 7 outdoor pools are all featured at this luxury hotel. There's fun for all ages with a free kid's club and a children's pool, and free childcare is an added bonus. Enjoy the 4 outdoor tennis courts and perks like free buffet breakfast and free WiFi.

Free WiFi, MP3 docks

The 499 soundproofed guestrooms offer free WiFi and MP3 docks. LCD TVs come with cable channels, and other amenities include 24-hour room service and minibars.

Luxo Twin

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$173* Per night/room Oct 27 - Oct 28

Super Luxo Familia

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Luxo Familia

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Luxo Casal

Bed Count 1 King Bed Maximum Occupancy 3 Max

Master Casal

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Master Twin

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Royal Palm Plaza Resort Campinas ratings based on 2 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Royal Palm Plaza Resort Campinas

5 out of 5

Fantastic!!

One of the best hotels I have ever stayed and I have travelled a lot. My experience was just perfect for a weekend with my husband and my son. When we arrived at our room, the crib was already placed - I didn't ask, but they knew there was a baby traveling with me. They have a room with everything we may need to prepare the bottle of the baby and also offer fruits and daily soup to kids. The rooms are very comfortable, the pool is amazing, the restaurant have not only a great service but also a fabulous food and the children's area is something I have never seen in my life - any children will go nuts with all the infra-estructure they have and the attention of the employees with the kids and with us is fantastic. I had a fantastic massage at the SPA that is gorgeous. Definitely one of the best hotels in Brazil. If you are looking for a perfect stay in Campinas, this is the hotel.

Posted by on Aug 14, 2009

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1 out of 5

Don't even think about it...

What was supposed to be a relaxing weekend turned out to be as eventful and as stressful as possible with regards to this hotel. They are "supposed" to be the most expensive and best hotel in town but it turned out to be a horrible and uncomfortable experience. Loud music ALL weekend long from morning to evening in even an outside(non courtyard) room. Staff had no idea that the travel website and their great services were available even looking at my printed and paid confirmation. RUDE staff and Managers in the front desk and basically kept me there and harrassed me, kept me waiting for over ONE HOUR at check-out after one of the worst and overpriced hotel stays in my life. Please don't make the mistake that I made by checking into this hotel. Try Hotel Vitoria in town and at less than half the price you will be MUCH better served. Totally HONEST and TRUE review.

Posted by on Nov 27, 2007

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Property Features

Royal Palm Plaza Resort Campinas offers its guests a full-service spa, 7 outdoor swimming pools, outdoor tennis courts, and a waterslide. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 58126 square feet (5400 square meters) and includes a conference center. A children's pool, a fitness center, and a sauna are also featured at the luxury Royal Palm Plaza Resort Campinas. For a fee, parking is available. This 4.5-star Campinas hotel is smoke free.

  • 499 guestrooms or units
  • 6 levels
  • 5 buildings
  • 4 dining venues
  • 2 bars or lounges
  • 58126 sq ft of conference space
  • 5400 sq m of conference space
  • Built in 1970
  • Buffet breakfast (free)
  • Karaoke
  • Bar by the pool
  • Coffee shop
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 7
  • Children's pool
  • Waterslide
  • Supervised childcare/activities (free)
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 4
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Campinas (VCP-Viracopos - Campinas Intl.) (16.9 km / 10.5 mi)
  • Train station: Campinas Center Station (4.9 km / 3.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Royal Palm Plaza Resort Campinas offers 499 accommodations with MP3 docking stations and minibars. 29-inch LCD televisions come with cable channels. Bathrooms include slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Minibar
  • MP3 dock
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast daily from 6 AM to 10 AM.

Vila Royal - This buffet restaurant serves breakfast, lunch, and dinner.

La Palette - This bistro serves dinner only. Reservations are required. Open select days.

Terraço Gourmet - This buffet restaurant serves breakfast, lunch, and dinner. Open select days.

Adega Cave do Douro - This restaurant serves dinner only. Reservations are required. Open select days.

24-hour room service is available.

Nearby Activities

7 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Basketball on site
  • Playground on site
  • Volleyball on site
  • Archery on site

Spa Services

Aflora Spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

  • Number of treatment rooms 10
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 14
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Tourism fee: BRL 5 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: BRL 42 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Royal Palm Plaza
  • Royal Palm Plaza Campinas
  • Royal Palm Plaza Resort
  • Royal Palm Plaza Resort Campinas
  • Royal Palm Plaza Hotel Campinas
  • Royal Palm Plaza Resort Campinas, Brazil
  • Royal Palm Plaza Campinas
  • Royal Palm Plaza Resort Campinas Hotel
  • Royal Palm Plaza Resort Campinas Campinas
  • Royal Palm Plaza Resort Campinas Hotel Campinas

You should know

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels from Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.