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The Donna Portals

5.0 star property
5-star beachfront hotel near Illetas Beach

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Photo gallery for The Donna Portals

Front of property
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished
Penthouse Suite Sea View | Minibar, in-room safe, individually decorated, individually furnished
Suite, Sea View (Stargazer) | Minibar, in-room safe, individually decorated, individually furnished
Reviews
9.4

Exceptional

Popular amenities

  • PoolPoolPool
  • BarBarBar
  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Parking availableParking availableParking available
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
Calle Falconer 19, Calvia, 7181
  • Popular LocationPuerto Portals Marina19 min walk
  • Popular LocationPort of Palma de Mallorca7 min drive
  • Popular LocationIlletas Beach11 min drive
  • AirportPalma de Mallorca (PMI)25 min drive

Room options

View all photos for Junior Suite, Sea View

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, Sea View

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse Suite Sea View

Minibar, in-room safe, individually decorated, individually furnished

Penthouse Suite Sea View

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Naughty Suite

Naughty Suite | Minibar, in-room safe, individually decorated, individually furnished

Naughty Suite

  • 495 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Games Suite

Games Suite | Minibar, in-room safe, individually decorated, individually furnished

Games Suite

  • 527 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Sea View (Stargazer)

Minibar, in-room safe, individually decorated, individually furnished

Suite, Sea View (Stargazer)

  • 463 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Spa Suite

Spa Suite | Minibar, in-room safe, individually decorated, individually furnished

Spa Suite

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Balcony (by Marcel Wanders)

Double Room, Balcony (by Marcel Wanders) | Minibar, in-room safe, individually decorated, individually furnished

Double Room, Balcony (by Marcel Wanders)

9.3/10 Wonderful
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Beach Level Room

Beach Level Room | Minibar, in-room safe, individually decorated, individually furnished

Beach Level Room

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Partial Sea View

Junior Suite, Partial Sea View | Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, Partial Sea View

  • 280 sq ft
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Sea View (Panorama)

Junior Suite, Sea View (Panorama) | Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, Sea View (Panorama)

  • 280 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Calvia

Beachside getaway.Your stay at this Portals Nous hotel places you within 3 miles (5 km) of Puerto Portals Marina and Cala Mayor Beach. Illetas Beach and Ses Illetas Beach are also within 2 miles (3 km).

What's nearby

  • Puerto Portals Marina - 19 min walk
  • Porto Pi Centro Comercial - 6 min drive
  • Port of Palma de Mallorca - 7 min drive
  • Cala Mayor Beach - 10 min drive
  • Illetas Beach - 11 min drive

Getting around

  • Marratxi Pont d Inca Station - 13 min drive
  • Son Costa-Son Fortesa Station - 19 min drive
  • Palma de Mallorca Airport (PMI) - 25 min drive

Restaurants

  • ‪Balneario Illetas - ‬5 min drive
  • ‪Flanigan - ‬16 min walk
  • ‪Diablito - ‬15 min walk
  • ‪Tahini Sushi Bar & Restaurant - ‬15 min walk
  • ‪Purobeach Illetas - ‬5 min drive

About this property

The Donna Portals

5-star beachfront hotel near Illetas Beach
The Donna Portals offers its guests a full-service spa, a sauna, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

A seasonal outdoor pool, spa services, and a terrace are also featured at the luxury The Donna Portals. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Calvia hotel.

  • 64 guestrooms or units
  • 11 levels
  • 2 buildings
  • 2 bars or lounges
  • Built in 2017
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • 1 conference room
  • Bar by the pool
  • Dining venue
The Donna Portals offers 64 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. A pillow menu is available. 48-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Calvia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves with a trip to the onsite spa, which has 7 treatment rooms. Services include facials and body treatments. The spa is equipped with Turkish bath/hammam.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, French, German, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Area shuttle
  • Onsite parking available only on request
  • Secured, covered self parking on site (EUR 25 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: EUR 35 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Couples/private dining

Things to do

  • 24-hour gym
  • Art gallery
  • Bicycle rentals
  • Bicycle tours
  • Fitness classes
  • Full-service spa
  • Natural pool
  • Pilates classes
  • Sauna
  • Seasonal outdoor pool
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in public areas
  • Elevator (31 inch wide door)
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 48-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels

Outdoor space

  • Balcony

Food and drink

  • 24-hour room service
  • Champagne service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property enforces a smart-casual dress code at all restaurants, which includes long trousers for men. Shorts, swimsuits, sleeveless clothing, flip-flops are not permitted and closed shoes are required.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk, key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children 16 and younger are not allowed at this property. All guests older than 16 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately EUR 35 per person
  • Covered self parking fee: EUR 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
This property uses a grey water recycling system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a smoke detector in each accommodation. The property is professionally cleaned.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in March and close in October.
  • Pool access available from 10:00 AM to 7:00 PM.
  • Children 16 years old and younger aren't allowed at this property.

Property is also known as

Hotel The Donna
The Donna Portals Hotel
The Donna Portals Calvia
Iberostar Grand Portals Nous
The Donna Portals Hotel Calvia
Iberostar Grand Portals Nous Adults Only

Frequently asked questions

How close is The Donna Portals to the airport?

The Donna Portals is 14.4 mi (25-min drive) away from the Palma de Mallorca Airport (PMI) airport, the closest popular airport to the property.

How much does it cost to stay at The Donna Portals?

As of Jun 17, 2024, prices found for a 1-night stay for 2 adults at The Donna Portals on Jul 1, 2024 start from $472.89, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Donna Portals have an airport shuttle?

Airport shuttle services are not available at The Donna Portals.

How close is The Donna Portals to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does The Donna Portals offer free breakfast?

Free breakfast isn’t provided at The Donna Portals, but cooked-to-order breakfast is offered for a fee of EUR 35 per person. It's available every day from 8:00 AM to 11 AM.

Is there a casino at The Donna Portals?

No, there is no casino at this hotel, but Mallorca Casino (6-min drive) is nearby.

What time is check-in at The Donna Portals?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at The Donna Portals?

Free parking is not available at this hotel. Self parking is available for EUR 25 per day.

Does The Donna Portals have a pool?

The Donna Portals features a seasonal outdoor pool. Guests can enjoy pool access from 10:00 AM to 7:00 PM.

Does The Donna Portals have a restaurant?

Yes, there is a restaurant on site.

Does The Donna Portals have a spa?

This hotel has a spa, which features massages, facials, and body treatments.

How close is The Donna Portals to downtown Calvia?

The Donna Portals is 4.4 mi away from Calvia.

The Donna Portals Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 88 out of 121 reviews" "
Rating 8 - Good. 31 out of 121 reviews" "
Rating 6 - Okay. 0 out of 121 reviews" "
Rating 4 - Poor. 1 out of 121 reviews" "
Rating 2 - Terrible. 1 out of 121 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alexandra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay
Amazing stay from start to finish! I highly recommend this property:)
Stayed 3 nights in Oct 2023

10/10 Excellent

frank

Stayed 4 nights in Oct 2023

10/10 Excellent

Z

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FAB FAB FAB
Loved this hotel, staff were amazing.
Stayed 4 nights in Sep 2023

10/10 Excellent

Samira

Stayed 6 nights in Jun 2023

10/10 Excellent

helen

Liked: Cleanliness, staff & service, property conditions & facilities
Staff couldn’t do enough and hotel beautiful and so unique! Loved it will def go again 😊
Stayed 3 nights in Jun 2023

10/10 Excellent

martin

Stayed 5 nights in Apr 2023

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel *****
Stayed 3 nights in Mar 2023

10/10 Excellent

Jessica

Stayed 2 nights in Oct 2022

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is really friendly. Truly unique location.
Stayed 3 nights in Sep 2022

10/10 Excellent

Antonio Vazquez, Coral Gables

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic front desk staff. Great quality breakfast
Stayed 4 nights in Aug 2022