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"The hotel seems to be brand new, extremely clean, staff is extremely friendly and helpful. Rooms and pretty small but comfortable; besides, given t ... " More

By a verified traveler on Sun 03 Jan 2016

Hotel Description

3.5-star eco-friendly hotel near Chipichape Shopping Center

In shopping district

Within a 15-minute walk of the hotel, you'll find Chipichape Shopping Center and La Pasarela Shopping Center. La Flora Park and Cali Tower are also within 2 miles (3 km).

Free shuttle, breakfast

A restaurant and a fitness center are featured at this hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Enjoy freebies like buffet breakfast and an area shuttle

Free Internet, LCD TVs

The 127 guestrooms offer free WiFi and free wired Internet, LCD TVs with cable channels, and room service. Other amenities include safes, showers, and phones.

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

City Express Plus Cali ratings based on 3 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for City Express Plus Cali

Everyone (3)
4 out of 5

Posted by on May 16, 2019

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Comment from Hotel Management

May 19, 2019 by Gerente General Hotel City Express Plus Cali

Estimado: En City Express nos da gusto saber que su estadía fue de su agrado y superamos sus expectativas. Agradecemos el tiempo dedicado para calificar nuestro servicio. Compartiremos su amable opinión con nuestro equipo. Cordialmente, Gerente General Hotel City Express Plus Cali

2 out of 5
Stayed there 3 Days and they inly clean the room 1time and not well clean, free breakfast was horrible. Their fruits were not fresh, no room service. I used their dey clean service and they ruined one of my shirts. I will never choose this hotel

Posted by on Jan 19, 2016

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4 out of 5

Great, affordable, totally recommended!!!

The hotel seems to be brand new, extremely clean, staff is extremely friendly and helpful. Rooms and pretty small but comfortable; besides, given the price I paid, I think I got a pretty good deal and I don't regret anything. There're only two reasons why I don't rate this hotel as Excellent: 1- There's fridge in the room (Again, rooms are small and if you're traveling with kids then you know you need one) 2- Breakfast is good; however, options are needed, breakfast options were the same for the entire stay. Ther than these two issues, I can definitely say that the hotel is great and affordable. I would definitely stay again and most definitely recommend it to others.

Posted by , from Newark, NJ on Jan 3, 2016

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Property Features

There's a restaurant on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. A free area shuttle within 10 km is available. The eco-friendly City Express Plus Cali also features a fitness center, coffee/tea in a common area, and laundry facilities. This 3.5-star Cali hotel is smoke free.

  • 1 building
  • 127 guestrooms or units
  • 6 levels
  • Built in 2013
  • Buffet breakfast (free)
  • Dining venue
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Transport

  • Airport: Alfonso Bonilla Aragon Intl. Airport (CLO) (21.1 km / 13.1 mi)
  • Property shuttles: Free area shuttle within 10 km; airport shuttle

Room Amenities

City Express Plus Cali offers 127 air-conditioned accommodations with safes. 32-inch LCD televisions come with cable channels. Bathrooms include showers. This Cali hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Shower
  • Housekeeping (daily)
  • Hair dryer available
  • Safe
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 10:30 AM.

City Express Plus Cali has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

  • Casino nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at City Express Plus Cali

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • Noise-free rooms not guaranteed
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • For stays on or after January 1, 2021, citizens of Colombia and foreigners staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Foreigners on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Service fee: COP 6500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • City Express
  • City Express Cali
  • City Express Hotel
  • City Express Hotel Cali
  • City Express Plus Cali Hotel
  • City Express Plus Hotel
  • City Express Plus Cali
  • City Express Plus Cali Cali
  • City Express Plus Cali Hotel
  • City Express Plus Cali Hotel Cali

You should know

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for foreign visitors). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green / Sustainable Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.