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Kempinski Palace Cairo

Property class: 5 and above
Family-friendly 5-star hotel near Cairo Festival City Mall

Choose dates to view prices

Photo gallery for Kempinski Palace Cairo

Property amenity
Room
A covered outdoor seating area with wicker furniture, a clock tower in the background, and a clear sky.
A grand lobby with a high ceiling, large columns, a central floral arrangement, and a patterned floor.
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Eastern Ring Road, First Settlement, New Cairo, 11477
  • Place, KidZania Cairo
    ‪6 min drive‬
  • Place, Cairo Festival City Mall
    ‪7 min drive‬
  • Place, Downtown Katameya
    ‪10 min drive‬
  • Airport, Cairo (CAI-Cairo Intl.)
    ‪19 min drive‬

Room options

View all photos for Room (Club Pool)

A hotel room with a large bed, a chair, a desk, and a view of a cityscape through the window.

Room (Club Pool)

  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Bedroom, Private Bathroom, Pool View (Deluxe Pool Room)

A hotel room with a large bed, a chair, a desk, and a view of buildings through the window.

Deluxe Room, 1 Bedroom, Private Bathroom, Pool View (Deluxe Pool Room)

  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Bedroom, Private Bathroom, Pool View (Deluxe Pool Room)

A hotel room with a large bed, a chair, a desk, and a view of a cityscape through the window.

Deluxe Room, 1 Bedroom, Private Bathroom, Pool View (Deluxe Pool Room)

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room (Club Pool)

A dining area with tables set for guests, large windows, and artwork on the walls.

Room (Club Pool)

  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 Bedroom, Terrace, Pool View (Grand Deluxe Pool Room)

A hotel room with a bed, a desk, a chair, a small table, and a view of a pool and buildings outside.

Grand Room, 1 Bedroom, Terrace, Pool View (Grand Deluxe Pool Room)

  • 527 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Room, 1 Bedroom, Terrace, Pool View (Grand Deluxe Pool Room)

A hotel room with two beds, a sofa, a small table, a lamp, and a view of the pool and building.

Grand Room, 1 Bedroom, Terrace, Pool View (Grand Deluxe Pool Room)

  • 527 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Suite, 1 Bedroom, Club Lounge Access, City View (Palace Suite)

A modern bathroom with a marble vanity, dual sinks, a large mirror, and a separate bathtub.

Superior Suite, 1 Bedroom, Club Lounge Access, City View (Palace Suite)

  • City view
  • 1281 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Room

Deluxe Suite

  • City view
  • 1023 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Cabin, 1 Bedroom, Terrace, Pool View (Cabana Pool with Terrace)

Room

Standard Cabin, 1 Bedroom, Terrace, Pool View (Cabana Pool with Terrace)

  • 391 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Bedroom, Private Bathroom, City View (Deluxe City Room)

A hotel room with a large bed, a desk, a chair, a small table, and a TV.

Deluxe Room, 1 Bedroom, Private Bathroom, City View (Deluxe City Room)

  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 Bedroom, Private Bathroom, City View (Deluxe City Room)

A hotel room with a large bed, a desk, a chair, a TV, and a view of the city.

Deluxe Room, 1 Bedroom, Private Bathroom, City View (Deluxe City Room)

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Cabin, 1 Bedroom, Balcony, Pool View (Cabana Pool with Balcony)

Room

Standard Cabin, 1 Bedroom, Balcony, Pool View (Cabana Pool with Balcony)

  • 391 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room (Club City)

A modern bathroom with a glass-enclosed shower, a vanity with a sink, and a large mirror.

Room (Club City)

  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Club City)

A hotel room with a large bed, a desk, a chair, a TV, and a view of the city.

Room (Club City)

  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

New Cairo

In shopping district.At this New Cairo hotel, you'll be within 6 miles (10 km) of Cairo Festival City Mall and 9 miles (15 km) of Citystars Heliopolis. Egyptian Museum is within 20 miles (32 km) and Giza Pyramid Complex is within 32 miles (40 km).

What's nearby

  • KidZania Cairo - 6 min drive - 2.9 miles
  • Cairo Festival City Mall - 7 min drive - 3.1 miles
  • Downtown Katameya - 10 min drive - 3.6 miles
  • City Centre Almaza Shopping Mall - 10 min drive - 5.7 miles
  • Egypt International Exhibitions Center - 13 min drive - 5.2 miles

Getting around

  • El-Obour Station - 12 min drive
  • Haroun Station - 12 min drive
  • Cairo Intl. Airport (CAI) - 17 min drive

Restaurants

  • ‪Oriental Al-Shabrawy | أورينتال الشبراوي - ‬6 min drive
  • ‪Kazuko - ‬3 min drive
  • ‪Chili's Grill & Bar - ‬12 min walk
  • ‪Vip Club Lounge - ‬3 min walk
  • ‪The View Lounge & Bar - ‬2 min drive

About this property

Kempinski Palace Cairo

Family-friendly 5-star hotel near Cairo Festival City Mall
Kempinski Palace Cairo offers its guests a full-service spa, an outdoor pool, and a health club. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 43056 square feet (4000 square meters) and includes a conference center. A children's pool, a sauna, and spa services are also featured at the luxury Kempinski Palace Cairo. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star New Cairo hotel.

  • 245 guestrooms or units
  • 3 levels
  • 2 buildings
  • 7 dining venues
  • 43056 sq ft of conference space
  • 4000 sq m of conference space
  • Built in 2015
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Kempinski Palace Cairo offers 245 air-conditioned accommodations with fireplaces and minibars. Each accommodation is individually furnished and decorated. 55-inch LED televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and safes. Additionally, rooms include espresso makers and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The Palace Spa by Resense has 8 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Dec 1 - Dec 2
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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Onsite parking available only on request
  • Covered, secured self parking on site (USD 4 per night)
  • Covered, secured valet parking on site (USD 5 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 18 to 35 for adults and USD 9 to 17.50 for children
  • 7 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Children's pool
  • Free children's club
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible shuttle
  • Area rugs in room
  • Assistive listening devices in meeting rooms
  • Doorbell and phone notification
  • Elevator (90 inch wide door)
  • Front entrance ramp
  • Grab bar in shower
  • Hardwood flooring in room
  • High-pile carpet in room
  • Lever door handles
  • Magnifying mirror
  • Phone accessibility kit
  • Pool hoist on site
  • Sign language-capable staff
  • Thin carpet in room
  • Tile flooring in room
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch LED TV with premium satellite channels

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bidet
  • Children's robes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches used
  • Fireplace
  • Heating (climate-controlled)
  • Individually decorated
  • Individually furnished
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Guests driving to the property should contact this property in advance (e.g., directions)
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Kempinski Palace Cairo

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 45.0 per stay.

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 18 to 35 for adults, and USD 9 to 17.5 for children
  • Airport shuttle fee: USD 40 per vehicle (one-way, maximum occupancy 3)
  • Covered self parking fee: USD 4 per night (in/out privileges)
  • Covered valet parking fee: USD 5 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 45.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Outside food is not permitted on the premises.
Children under 21 years old are allowed in the heated indoor pool from 9 AM to noon and must be accompanied by an adult.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Royal Maxim Palace Kempinski Cairo Hotel New Cairo City
Royal Maxim Palace Kempinski Cairo Hotel
Royal Maxim Palace Kempinski Cairo New Cairo City
Royal Maxim Palace Kempinski Cairo Hotel
Royal Maxim Palace Kempinski Hotel
Royal Maxim Palace Kempinski
Hotel Royal Maxim Palace Kempinski Cairo New Cairo
New Cairo Royal Maxim Palace Kempinski Cairo Hotel
Hotel Royal Maxim Palace Kempinski Cairo
Royal Maxim Palace Kempinski Cairo New Cairo
Royal Maxim Kempinski Cairo
Royal Maxim Kempinski Cairo
Royal Maxim Palace Kempinski Cairo Hotel
Royal Maxim Palace Kempinski Cairo New Cairo
Royal Maxim Palace Kempinski Cairo Hotel New Cairo

Frequently asked questions

How close is Kempinski Palace Cairo to the airport?

Kempinski Palace Cairo is 8.1 mi (17-min drive) away from the Cairo Intl. Airport (CAI) airport, the closest popular airport to the property.

How much does it cost to stay at Kempinski Palace Cairo?

As of Oct 31, 2026, prices found for a 1-night stay for 2 adults at Kempinski Palace Cairo on Nov 29, 2026 start from $235, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Kempinski Palace Cairo have an airport shuttle?

Kempinski Palace Cairo offers an airport shuttle 24 hours a day, on request, for a charge of USD 40 per vehicle, one-way.

Does Kempinski Palace Cairo offer free breakfast?

Free breakfast isn’t offered at Kempinski Palace Cairo, but buffet breakfast is offered for a fee of between USD 18 and 35 for adults, USD 9 and 17.5 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Kempinski Palace Cairo?

No, there is no casino at this hotel.

What time is check-in at Kempinski Palace Cairo?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Kempinski Palace Cairo?

Free parking is not available at this hotel. Self parking is available for USD 4 per night, and valet parking for USD 5 per day.

Does Kempinski Palace Cairo have a pool?

Kempinski Palace Cairo features an outdoor pool and a children's pool.

Does Kempinski Palace Cairo have a restaurant?

There are 7 onsite restaurants, offering options like international cuisine, pool views, and al fresco dining.

Does Kempinski Palace Cairo have a spa?

Pamper yourself with a day at The Palace Spa by Resense, where you can enjoy hot stone massages, body wraps, and body scrubs.

How close is Kempinski Palace Cairo to downtown New Cairo?

Kempinski Palace Cairo is 4.1 mi away from New Cairo.

Kempinski Palace Cairo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 185 out of 305 reviews
Rating 8 - Good. 60 out of 305 reviews
Rating 6 - Okay. 32 out of 305 reviews
Rating 4 - Poor. 15 out of 305 reviews
Rating 2 - Terrible. 13 out of 305 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel ,clean and comfortable
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was amazing
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast is exceptional
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and helpful staff, fast room service and the rooms are nice and clean
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent reception clean spacious rooms delicisous breakfast
Stayed 5 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good dining nice environment
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Love everything there from the service to the staff to the lobby people everything is great
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great experience at this property wild I was there!
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Reception Staff, Great Rooms, Clean, Spacious, Many Amenities
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and restaurant
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Yes amazing
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room is so spacious and clean. Stuffs are all super friendly. Breakfast is great. Closer to airport comparison to hotels beside Nile River.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great stay, staff were excellent and the security made me feel extra comfortable. I would highly recommend it if you want to be close to the airport. About 16 mins to be exact
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and clean place with good dining facilities
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at this hotel! From the moment I arrived, the staff was welcoming, friendly, and always willing to help. The room was spotless, comfortable, and well-maintained, making it easy to relax after a long day. The hotel’s amenities were excellent, and the overall atmosphere was peaceful and inviting. One thing that really stood out was the security. The security team was professional, attentive, and made me feel safe throughout my stay. It was reassuring to know they were always present and maintaining a secure environment. The exceptional customer service from every staff member made the experience even better. Everyone went above and beyond to ensure I had a great stay, and I truly felt valued as a guest. I highly recommend this hotel to anyone looking for a clean, comfortable place with outstanding hospitality and excellent security. I will definitely be staying here again on my next visit!
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great staff amazing and we appreciate the hospitality!
Stayed 1 night in Oct 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel facilities including several restaurants, fitness, hot tub were great and convenient
Stayed 8 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a very classy hotel will recommend it
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great, the service and the room A1.
Stayed 4 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have a very nice spa
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfy, good location
Stayed 4 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and efficient staff , very nice amenities and the level of cleaness and house keeping is great
Stayed 4 nights in Jan 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place
Stayed 2 nights in Mar 2022

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