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4.8 out of 5

"Great property. Easy checkin. Good location with easy access to shopping and restaurants. " More

By a verified traveler on Wed 16 Oct 2019

Hotel Description

3.5-star hotel near Cairns Esplanade

In Cairns

Within a 15-minute walk of the hotel, you'll find Cairns Esplanade and Cairns Marlin Marina. Reef Fleet Terminal and Cairns Central Shopping Centre are also within 2 miles (3 km).

Poolside dining

A restaurant and an outdoor pool are featured at this hotel. Business travelers can take advantage of the free WiFi in public areas. Free self parking, a snack bar/deli, and dry cleaning are also offered.

Free WiFi, balconies

Offering conveniences like refrigerators and coffee/tea makers, the 60 guestrooms also have free WiFi and balconies. Other amenities include TVs, hair dryers, and phones.

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max
$98* Per night/room Jun 9 - Jun 10

Studio

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Cairns Plaza Hotel ratings based on 5 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Cairns Plaza Hotel

Everyone (2) Family (3)
5 out of 5
Great property. Easy checkin. Good location with easy access to shopping and restaurants.

Posted by on Oct 16, 2019

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5 out of 5
Malcolm was so helpful and pleasant at the front desk when we checked in. The staff was friendly and helpful. Bela in the restaurant was super sweet. Great place to stay. Worth the value. Close walking distance to everything on the Esplanade. Will definitely stay there again.

Posted by , from Cairns Australia on Oct 13, 2019

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5 out of 5
The staff was so very helpful and friendly. Each time I went for advised they provided excellent service. My room was very clean and the view was beautiful of the ocean. Everything was in tip top order.

Posted by on Jul 26, 2019

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5 out of 5
Nice clean room. Great water pressure and plenty of hot water. Location is good - near most of the Cairns tourist shops, restaurants, and only a 15 minute walk to the Pier for a trip to the Great Barrier Reef. Continental breakfast was good -- yes, I've had better, but it served its purpose. Staff was exceptionally helpful and courteous.

Posted by on Apr 10, 2019

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Comment from Hotel Management

Apr 11, 2019 by Nyreene

Good Afternoon, Thank you for choosing to stay with us at the Cairns Plaza Hotel, we appreciate your feedback & hopefully you will get a chance to come back.

4 out of 5
Cozy hotel located right on the esplanade with nice ocean and mountain view. We were very pleased with our room size having a king bed and two singles, traveling with two teenagers it was great to have the space to spread out. Staff is super helpful and friendly, and kitchenette was well stocked with coffee, tea, and items needed for eating in. Would stay here again!

Posted by , from McKinney, Texas on Jun 13, 2018

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Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to July 31 2021 (dates subject to change):

  • Breakfast
  • Dining venue(s)

Property Features

Along with a restaurant, there's a snack bar/deli on site. WiFi is free in public spaces. An outdoor pool, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at the business-friendly Cairns Plaza Hotel. Limited free parking is available on a first-come, first-served basis. This 3.5-star Cairns hotel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • 6 levels
  • Dining venue
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Limited onsite parking

Transport

  • Airport: Cairns Intl. Airport (CNS) (6.4 km / 4 mi)
  • Train station: Cairns Station (2.1 km / 1.3 mi)
  • Parking: Free self parking

Room Amenities

Cairns Plaza Hotel offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Private balcony
  • Television
  • Refrigerator
  • Coffee maker
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM and 9:30 AM.

Waterside - This poolside restaurant serves breakfast only.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 10.0 per stay.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: AUD 12.50 per person (approximately)
  • Airport shuttle fee: AUD 15.00 per person (one way)
  • Airport shuttle fee per child: AUD 15.00 (one way)
  • Crib (infant bed) fee: AUD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cairns Plaza
  • Cairns Plaza Hotel
  • Cairns Plaza Hotel Hotel
  • Cairns Plaza Hotel Cairns
  • Cairns Plaza Hotel Hotel Cairns

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.