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Hotel Cuéntame La Puebla

3.0 star property
3-star hotel perfect for exploring Burgos

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Photo gallery for Hotel Cuéntame La Puebla

Daily buffet breakfast for a fee
Deep soaking bathtub
Front of property - evening/night
In-room safe, individually decorated, desk, soundproofing
In-room safe, individually decorated, desk, soundproofing

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Breakfast available
  • Laundry
  • Room service
  • Housekeeping

Explore the area

View in a map
C/ La Puebla, 20, Burgos, Burgos, 9004
  • Place, Museum of Human Evolution
    ‪5 min walk‬
  • Place, Plaza Mayor
    ‪8 min walk‬
  • Place, Burgos Cathedral
    ‪11 min walk‬
  • Airport, Burgos (RGS-Villafria)
    ‪12 min drive‬

Room options

View all photos for Double Room

Double Room | In-room safe, individually decorated, desk, soundproofing

Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room Single Use

In-room safe, individually decorated, desk, soundproofing

Double Room Single Use

  • 215 sq ft
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Triple Room

Triple Room | In-room safe, individually decorated, desk, soundproofing

Triple Room

  • 269 sq ft
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Triple Room (Double use)

In-room safe, individually decorated, desk, soundproofing

Triple Room (Double use)

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

About the neighborhood

Burgos

Old Quarter stay.With a stay at this Old Quarter hotel, you'll be steps from Arco de San Juan and San Lesmes Abad. Marceliano Santa Maria Art Museum and Casa del Cordon are also within half a mile (1 km).

What's nearby

  • Plaza del Mio Cid - 5 min walk - 0.3 miles
  • Museum of Human Evolution - 5 min walk - 0.3 miles
  • Plaza Mayor - 8 min walk - 0.5 miles
  • Paseo del Espolon - 8 min walk - 0.5 miles
  • Burgos Cathedral - 11 min walk - 0.6 miles

Getting around

  • Burgos Station - 19 min walk
  • Valladolid (VLL) - 80 min drive

Restaurants

  • ‪Buga Ramen - ‬1 min walk
  • ‪Bar Boston - ‬3 min walk
  • ‪Burger King - ‬4 min walk
  • ‪Casa Ojeda - ‬3 min walk
  • ‪Ruido Azul - ‬2 min walk

About this property

Hotel Cuéntame La Puebla

3-star hotel perfect for exploring Burgos
As a guest of Hotel Cuéntame La Puebla, you'll find a library, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Hotel Cuéntame La Puebla also features coffee/tea in a common area, concierge services, and complimentary newspapers in the lobby.

This 3-star Burgos hotel is smoke free.

  • 19 guestrooms or units
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
Hotel Cuéntame La Puebla offers 19 accommodations with safes and hair dryers. Rooms open to balconies or patios. These individually decorated accommodations include desks. Flat-screen televisions come with digital channels.

Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries. This Burgos hotel provides complimentary wireless Internet access. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 9 per person
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Food and drink

  • Limited room service

More

  • Desk
  • Individual decor
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM

Early check-in subject to availability

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

Late check-out fee: EUR 12

Special check-in instructions

The front desk is open daily from 10:00 AM - 10:00 PM

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staffed during limited hours

Prior to arrival, you must complete online registration via a secure link

If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 9 per person
  • Airport shuttle fee: EUR 300 per vehicle (one way)
  • Late check-out fee: EUR 12 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, cash, and mobile payments.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Hotel Puebla Burgos

Puebla Burgos

Hotel Cuéntame Puebla Burgos

Hotel Cuéntame Puebla

Cuéntame Puebla Burgos

Cuéntame Puebla

Hotel La Puebla

Cuentame La Puebla Burgos

Hotel Cuéntame La Puebla Burgos

Hotel Cuéntame La Puebla Residence

Hotel Cuéntame La Puebla Residence Burgos

Frequently asked questions

How close is Hotel Cuéntame La Puebla to the airport?

Hotel Cuéntame La Puebla is 7.8 mi (17-min drive) away from the Burgos (RGS-Villafria) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Cuéntame La Puebla?

As of Jun 3, 2026, prices found for a 1-night stay for 2 adults at Hotel Cuéntame La Puebla on Jun 14, 2026 start from $68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Cuéntame La Puebla have an airport shuttle?

Hotel Cuéntame La Puebla offers an airport shuttle 24 hours a day, for a charge of EUR 300 per vehicle, one way.

How close is Hotel Cuéntame La Puebla to the beach?

This hotel is 2.6 mi (11-min drive) from Playa de Fuente Prior.

Does Hotel Cuéntame La Puebla offer free breakfast?

Free breakfast isn’t provided at Hotel Cuéntame La Puebla, but buffet breakfast is offered for a fee of EUR 9 per person. It's available every day from 8:00 AM to 11:00 AM.

Is there a casino at Hotel Cuéntame La Puebla?

No, there is no casino at this hotel.

What time is check-in at Hotel Cuéntame La Puebla?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.

Is there free parking at Hotel Cuéntame La Puebla?

Free parking is not available at this hotel.

Does Hotel Cuéntame La Puebla have a pool?

Hotel Cuéntame La Puebla does not have a pool.

Does Hotel Cuéntame La Puebla have a spa?

There are no spa services available at this hotel.

How close is Hotel Cuéntame La Puebla to downtown Burgos?

Hotel Cuéntame La Puebla is 0.1 mi away from Burgos.

Hotel Cuéntame La Puebla Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 53 out of 110 reviews
Rating 8 - Good. 39 out of 110 reviews
Rating 6 - Okay. 11 out of 110 reviews
Rating 4 - Poor. 3 out of 110 reviews
Rating 2 - Terrible. 4 out of 110 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Agustina

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, super friendly and helpful staff
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Emmanuel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very well placed for visiting Burgos city center, including the Plaza Mayor and the Cathedral.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jude

Liked: Communication
Great location, friendly reception, comfortable bed.
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Laurence

Liked: Cleanliness, room comfort, communication

Wonderful stay!

Beautiful hotel, very well located and helpful friendly staff. I would definitely recommend staying here!
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Ali

Liked: Cleanliness, property conditions & facilities, communication
Nice place
Stayed 1 night in Jun 2025
Verified

8/10 Good

Marisa

Liked: Cleanliness, amenities, property conditions & facilities, communication
What a very good stay
Verified

10/10 Excellent

Wilson

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice room, close to the cathedral and bars/food. Excellent value for the pilgrims looking for a nice place to relax.
Stayed 1 night in Apr 2024
Verified

6/10 Okay

Hanne

Liked: Communication
Reminded this now old traveller of the upmarket backpacker hostels of his youth!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Dawn

Liked: Cleanliness, amenities, property conditions & facilities, communication
Reception was very helpful and kind.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Sonia

Liked: Cleanliness, room comfort, communication

Great location, spacious room, clean and comfortab

Our stay was great. We had some issues with the reservation through hotels.com but once in the room all went well. The location was great, the room spacious, bathroom clean, overall it was quiet, the receptionist helpful and friendly.
Stayed 1 night in Sep 2022
Verified

2/10 Terrible

Iván

Disliked: Cleanliness, amenities, property conditions & facilities, communication
You should not offer this hotel as an option to atay its shameful
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Neil

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was very clean and high class. Friendly receptionist. The only bad thing was the shower which was not very hot
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent Front Desk Staff ... very helpful and Professional (Thank you).
Stayed 1 night in Oct 2024
Verified

8/10 Good

John

Liked: Cleanliness, room comfort, communication

Happy with the experience

Convenient location. The room was comfortable. No surprises - what one wants when traveling.
Stayed 1 night in Sep 2022
Verified

8/10 Good

Marco

Liked: Cleanliness, amenities, communication
First of all, we GREATLY appreciated the room they assigned to us, as it was a triple with a playground for our 6-year-old daughter – she absolutely loved it, and it was a wonderful surprise for her birthday! The staff is very helpful and kind, and the location is excellent. However, some small details here and there give the impression of a lack of attention and care which, if addressed, would have made a big difference.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Kirsten

Liked: Cleanliness, amenities, room comfort, communication
Cold water. The room was a bit noisy as it is next to the reception. Still a good nights sleep.
Stayed 1 night in Sep 2024
Verified

8/10 Good

Andrew

Liked: Cleanliness, communication
Disliked: Amenities
We arrived in the middle of a major "El Cid" medieval festival in Burgos. The city was amazing, especially Burgos Cathedral. The hotel location was perfect, eventhough there was a street party well into the early morning. I cannot compliment the Horel Receptionist. She was very helpful and courteous ... 5 srars out of 5.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Alfonso

Liked: Cleanliness, property conditions & facilities, communication
Habitación limpia, trato del personal muy bueno
Stayed 2 nights in Sep 2025
Verified

2/10 Terrible

Oliver

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities, communication
Ich bin bei Regen angekommen und war komplett nass. Der Automat für den Self Check-in hat mir dann Stromschläge verpasst. Was soll das denn!
Stayed 1 night in Oct 2024
Verified

8/10 Good

Laura

Liked: Cleanliness, amenities, property conditions & facilities, communication
Se duerme muy tranquilo y todo muy limpio.Todo cerca a la hora de ir algun sitio.
Stayed 4 nights in Aug 2024
Verified

8/10 Good

Fermin

Liked: Cleanliness, room comfort, communication

Bien

Bien
Stayed 1 night in Jun 2024
Verified

8/10 Good

Lucía Luisa

Liked: Cleanliness, room comfort, communication

Buen alojamiento en pleno centro

Hotel muy bien ubicado. La habitación era un poco pequeña y la zona agaterada era algo incómoda pero estaba muy limpia igual q el baño. El chico q nos atendió fue muy amable. Buen precio para unas instalaciones más que correctas.
Stayed 1 night in May 2024
Verified

4/10 Poor

Verified traveler

Disliked: Room comfort, communication

Tener cuidado!

Terrible! Muy pequeño espacio ni para poner las maletas. Huele a humedad. Las cortinas desprendiéndose y no cierran por completo. Por 2 noches tuvimos un aire acondicionado portátil el cual al 2o. día nos lo quitaron, al preguntar el motivo la respuesta fue “porque no se necesita “!! Las fotografías de la publicidad son engañosas!!
Stayed 3 nights in Sep 2023
Verified

8/10 Good

Maria Dolores

Liked: Cleanliness, property conditions & facilities, communication
Buen comunicado, lo malo el aparcamiento,
Stayed 1 night in Aug 2023
Verified

8/10 Good

Elena

Liked: Amenities, property conditions & facilities
Camera molto bella, struttura nel suo complesso un po’ vecchiotta. Scarso il servizio di caffetteria self service
Stayed 2 nights in Aug 2023