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Best Western Priory Hotel

Property class: 3
3-star hotel perfect for exploring Bury St Edmunds

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Photo gallery for Best Western Priory Hotel

Breakfast, lunch, dinner served; garden views
Garden
Exterior
Exterior
Superior Room, 1 Double Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Business services

Explore the area

View in a map
Mildenhall Road Suffolk, Bury St Edmunds, England, IP32 6EH
  • Place, The Apex
    ‪3 min drive‬
  • Place, St Edmundsbury Cathedral
    ‪4 min drive‬
  • Place, Bury St Edmunds Abbey
    ‪5 min drive‬
  • Airport, Cambridge (CBG)
    ‪37 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Superior Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(9 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Family Room, Multiple Beds, Non Smoking

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Executive Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds, Non Smoking

Classic Room, 2 Twin Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Classic Room, 2 Twin Beds, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 Double Bed, Non Smoking

Classic Room, 1 Double Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Classic Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(12 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Twin Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Classic Room, 1 Twin Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room, 2 Twin Beds, Non Smoking

Superior Room, 2 Twin Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Superior Room, 2 Twin Beds, Non Smoking

  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Bury St Edmunds

City center stay.You'll find CurveMotion and Moyse's Hall Museum within 2 miles (3 km) of this hotel. Bury St Edmunds Leisure Centre and Bury St Edmunds Art Gallery are also within 2 miles (3 km).

What's nearby

  • The Apex - 3 min drive - 1.3 miles
  • Abbey Gardens - 3 min drive - 1.3 miles
  • St Edmundsbury Cathedral - 4 min drive - 1.5 miles
  • Greene King Brewery - 5 min drive - 1.7 miles
  • Bury St Edmunds Abbey - 5 min drive - 1.9 miles

Getting around

  • Bury St Edmunds Station - 12 min walk
  • Stansted Airport (STN) - 57 min drive

Restaurants

  • ‪The Rising Sun - ‬3 min drive
  • ‪Bury Chippy - ‬2 min drive
  • ‪Starbucks - ‬15 min walk
  • ‪Edmundo Lounge - ‬3 min drive
  • ‪The Old Cannon Brewery - ‬17 min walk

About this property

Best Western Priory Hotel

3-star hotel perfect for exploring Bury St Edmunds
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, barbecue grills, and a garden are also featured at the business-friendly Best Western Priory Hotel. Self parking is free.

This 3-star Bury St Edmunds hotel is smoke free.

  • 36 guestrooms or units
  • 2 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
Best Western Priory Hotel offers 36 accommodations with coffee/tea makers and hair dryers. LCD televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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  • Free WiFi
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The price is $94
May 1 - May 2
Total with taxes and fees
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Property amenities

Family friendly

  • In-room sofa bed
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 12.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 15.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 12.95 per person
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 15.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Priory Hotel Bury St Edmunds
Best Western Priory Hotel
Best Western Priory Bury St Edmunds
Best Western Priory
Priory Hotel Bury St Edmunds
Best Western Priory Hotel Hotel
Best Western Priory Hotel Bury St Edmunds
Best Western Priory Hotel Hotel Bury St Edmunds

Frequently asked questions

How close is Best Western Priory Hotel to the airport?

Best Western Priory Hotel is 26.2 mi (32-min drive) away from the Cambridge (CBG) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Priory Hotel?

As of Apr 27, 2026, prices found for a 1-night stay for 2 adults at Best Western Priory Hotel on May 24, 2026 start from $108, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Priory Hotel have an airport shuttle?

Airport shuttle services are not available at Best Western Priory Hotel.

Does Best Western Priory Hotel offer free breakfast?

Free breakfast isn’t provided at Best Western Priory Hotel, but full breakfast is offered for a fee of GBP 12.95 per person. It's available on weekdays from 6:30 AM to 9:30 AM and weekends from 7:00 AM to 10:00 AM.

Is there a casino at Best Western Priory Hotel?

No, there is no casino at this hotel.

What time is check-in at Best Western Priory Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Best Western Priory Hotel?

This hotel offers free self parking.

Does Best Western Priory Hotel have a pool?

Best Western Priory Hotel does not have a pool.

Does Best Western Priory Hotel have a restaurant?

Best Western Priory Hotel is home to Garden Restaurant, which features garden views and al fresco dining.

Does Best Western Priory Hotel have a spa?

There are no spa services available at this hotel.

How close is Best Western Priory Hotel to downtown Bury St Edmunds?

Best Western Priory Hotel is 1.1 mi away from Bury St Edmunds.

Best Western Priory Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 216 out of 671 reviews
Rating 8 - Good. 240 out of 671 reviews
Rating 6 - Okay. 126 out of 671 reviews
Rating 4 - Poor. 58 out of 671 reviews
Rating 2 - Terrible. 31 out of 671 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities
Nice size clean room and good food.
Stayed 3 nights in Jan 2026

8/10 Good

Simon

Stayed 1 night in Jan 2026

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

8/10 Good

Tony

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel at a good price.
Stayed 1 night in Dec 2025

4/10 Poor

James

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Staff were good, friendly and helpful. I was put in a room outside of the main building. Had a bit of a motel vibe. The room itself, a classic double.. disgusting!! Stains on the carpet, paint over the curtains and side of the tv. Units completely dated. Bathroom full of mould. Ceiling light fittings broken. Very poor dodgy repairs maid around the room. Main issue.. the room was freezing. They provided an extra oil heater in the room which I had to put on full next to the bed. The bathroom was like an ice box, even the floor was ice cold to walk on. The mould around the bathroom was disgusting. The room front door led to the path and grass area on the site. The door did not feel secure at all and let in air and light. I did not feel safe if I’m honest. Anyone could walk onsite and attempt access to the outbuilding rooms. I could hear conversations from the room next door which went on all night so I didn’t really get to sleep, the cold also didn’t help with sleeping. Maybe the rooms in the main building are a 3* but what I experienced wasn’t even rateable as a 1*. Before I left I had a look inside the kettle, what was growing in it was unidentifiable. The water must have been left in there for some time. Disgusting! In my view, that room was not fit for purpose but I had no choice but to use it as no other rooms were available and I arrived in the early hours of the morning. I spent 6h in that room. Never again will I stop there.
Stayed 1 night in Dec 2025

8/10 Good

Mark

Stayed 1 night in Dec 2025

8/10 Good

Nick

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Perfect for an overnight stay. A spacious, clean and well presented room. Friendly staff and good amenities.
Stayed 1 night in Dec 2025

6/10 Okay

Ian, Ashbourne

Stayed 2 nights in Dec 2025

4/10 Poor

Alexander

Business traveler
Liked: Cleanliness
Lack off staff on arrival, only one person serving at reception & the bar, had to hunt the person down to check in. Similar situation in the morning at breakfast. Hotel was like the Mary Celeste. Breakfast was overpriced for what it was.
Stayed 1 night in Dec 2025

8/10 Good

Jeanette

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A lovely breakfast & plenty of choices. Room cozy & clean. Quaint gardens & surroundings.
Stayed 3 nights in Dec 2025

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, staff was lovely and welcoming and would definitely return
Stayed 3 nights in Dec 2025

10/10 Excellent

Rebecca

Liked: Cleanliness
Stayed 1 night in Nov 2025

10/10 Excellent

William

Business traveler
Liked: Cleanliness, staff & service, amenities
Good staff, clean quiet room
Stayed 1 night in Nov 2025

4/10 Poor

Christopher

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
well, on arrival, there was no hot water or heating in my room. The lady on reception was awesome and got a boiler engineer out as one part of the hotel was affected (which they didnt know about) - three hours later, the heating and hot water was back on, so was able to have a bath that night. The following morning, again there was no heatong or hot water., Reported to reception on leaving, who didnt seem interested. The toilet in my room had an intermittent fault whereby after flushing, the overflow would continually run for about an hour, then stop on it own, only to restart for no reason. This was really annoying as it woke me up multiple times and I had very little sleep. Eventually, I had to close the bathroom door and wear earplugs. Would not return.
Stayed 1 night in Dec 2025

10/10 Excellent

Amanda

Stayed 2 nights in Nov 2025

10/10 Excellent

Kerry

Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff. Excellent room. Loved the little treats left in the room for us. Courtyard room excellent for the dog.
Stayed 2 nights in Nov 2025

10/10 Excellent

Mrs M

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

2/10 Terrible

Melody

Stayed 1 night in Nov 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All good nice place friendly staff
Stayed 1 night in Nov 2025

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff have been fantastic and the room is fabulous
Stayed 1 night in Nov 2025

10/10 Excellent

Jonathan

Stayed 1 night in Nov 2025

6/10 Okay

P

Business traveler
Liked: Staff & service, amenities
The room was adequate, for an executive room it was dated, shabby and in the old part of the priory which was uneven. The restaurant was pleasant and food was extremely tasty. For the price it was a shame breakfast was not included but the offering was really good The staff were amazing, really helpful, polite and could not do enaough for any guests. I would possibly stay here again.
Stayed 1 night in Nov 2025

6/10 Okay

TR

Stayed 1 night in Nov 2025

8/10 Good

Shirley

.
Stayed 1 night in Nov 2025

10/10 Excellent

Mercedes

Stayed 1 night in Nov 2025