See all properties

Best Western Priory Hotel

3.0 star property
3-star hotel perfect for exploring Bury St Edmunds

Choose dates to view prices

Photo gallery for Best Western Priory Hotel

Food and drink
Garden
Superior Room, 1 Double Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi
Exterior
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar
  • Laundry
  • Housekeeping

Explore the area

Map
Mildenhall Road Suffolk, Bury St Edmunds, England, IP32 6EH
  • The Apex
    ‪3 min drive‬
  • St Edmundsbury Cathedral
    ‪3 min drive‬
  • Bury St Edmunds Abbey
    ‪4 min drive‬
  • Cambridge (CBG)
    ‪31 min drive‬

Room options

View all photos for Classic Room, 1 Twin Bed, Non Smoking

Classic Room, 1 Twin Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Classic Room, 1 Twin Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 323 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Superior Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed, Non Smoking

Classic Room, 1 Double Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Classic Room, 1 Double Bed, Non Smoking

7.2 out of 10
Good
(5 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Family Room, Multiple Beds, Non Smoking

  • 431 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Room, 2 Twin Beds, Non Smoking

Classic Room, 2 Twin Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Classic Room, 2 Twin Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds, Non Smoking

Superior Room, 2 Twin Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Superior Room, 2 Twin Beds, Non Smoking

  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Executive Room, 1 Double Bed, Non Smoking

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Bury St Edmunds

City center stay.You'll find CurveMotion and Moyse's Hall Museum within 2 miles (3 km) of this hotel. Bury St Edmunds Art Gallery and The Malthouse Project are also within 2 miles (3 km).

What's nearby

  • The Apex - 3 min drive - 1.3 miles
  • St Edmundsbury Cathedral - 3 min drive - 1.5 miles
  • The Athenaeum - 3 min drive - 1.5 miles
  • Bury St Edmunds Abbey - 4 min drive - 1.7 miles
  • Ickworth House - 10 min drive - 5.9 miles

Getting around

  • Bury St Edmunds Station - 12 min walk
  • Stansted Airport (STN) - 57 min drive

Restaurants

  • ‪Lake Avenue Fish Bar - ‬10 min walk
  • ‪Greengage - ‬10 min walk
  • ‪Subway - ‬17 min walk
  • ‪Tollgate - ‬1 min walk
  • ‪The Old Cannon Brewery - ‬17 min walk

About this property

Best Western Priory Hotel

3-star hotel perfect for exploring Bury St Edmunds
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, barbecue grills, and a garden are also featured at the business-friendly Best Western Priory Hotel. Self parking is free.

This 3-star Bury St Edmunds hotel is smoke free.

  • 36 guestrooms or units
  • 2 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
Best Western Priory Hotel offers 36 accommodations with coffee/tea makers and hair dryers. LCD televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish, Turkish

Similar properties

Lounge

Dragonfly Hotel Bury St Edmunds

  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
3.8 out of 5, Good, 980 reviews
Dragonfly Hotel Bury St Edmunds

Property amenities

Family friendly

  • In-room sofa bed
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 12.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 15.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 12.95 per person
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 15.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Priory Hotel Bury St Edmunds
Best Western Priory Hotel
Best Western Priory Bury St Edmunds
Best Western Priory
Priory Hotel Bury St Edmunds
Best Western Priory Hotel Hotel
Best Western Priory Hotel Bury St Edmunds
Best Western Priory Hotel Hotel Bury St Edmunds

Frequently asked questions

How close is Best Western Priory Hotel to the airport?

Best Western Priory Hotel is 26.2 mi (32-min drive) away from the Cambridge (CBG) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Priory Hotel?

As of Jun 23, 2025, prices found for a 1-night stay for 2 adults at Best Western Priory Hotel on Jul 20, 2025 start from $87.78, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Priory Hotel have an airport shuttle?

Airport shuttle services are not available at Best Western Priory Hotel.

Does Best Western Priory Hotel offer free breakfast?

Free breakfast isn’t provided at Best Western Priory Hotel, but full breakfast is offered for a fee of GBP 12.95 per person. It's available on weekdays from 6:30 AM to 9:30 AM and weekends from 7:00 AM to 10:00 AM.

Is there a casino at Best Western Priory Hotel?

No, there is no casino at this hotel.

What time is check-in at Best Western Priory Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Best Western Priory Hotel?

This hotel offers free self parking.

Does Best Western Priory Hotel have a pool?

Best Western Priory Hotel does not have a pool.

Does Best Western Priory Hotel have a restaurant?

Best Western Priory Hotel is home to Garden Restaurant, which features garden views and al fresco dining.

Does Best Western Priory Hotel have a spa?

There are no spa services available at this hotel.

How close is Best Western Priory Hotel to downtown Bury St Edmunds?

Best Western Priory Hotel is 0.5 mi away from Fornham St Martin.

Best Western Priory Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 180 out of 591 reviews
Rating 8 - Good. 214 out of 591 reviews
Rating 6 - Okay. 118 out of 591 reviews
Rating 4 - Poor. 53 out of 591 reviews
Rating 2 - Terrible. 26 out of 591 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Daniel

Disliked: Property conditions & facilities, room comfort
The room was small, bed was uncomfortable, bathroom huge but tired looking at a bit dirty. Room was right next to the road, so very noisy. Hard to get around the bed, bashed my legs several times. But have stayed in other rooms before that were better!
Stayed 1 night in Mar 2025

4/10 Poor

D

Liked: Cleanliness

No hot water

No hot water. That’s all I’ll remember about the place.
Stayed 2 nights in Feb 2025

10/10 Excellent

Peter

Business traveler

Great place to stay

Stylish comfortable welcoming and relaxing
Stayed 1 night in Feb 2025

4/10 Poor

Paul

Business traveler
Liked: Cleanliness, staff & service

Lodges comfortable enough but walls very thin.

I have stayed before, previously in the main house. This time i was in one of the lodges, detached from the main building. My problem wasn't with the hotel or staff, however the walls between rooms are very thin, my neighbour decided to have a 2 hour telephone converstaion that i could have joined in with! At 6.30am her alarm started to go off, unfortunately she had already left the room so it continued to sound without anyone there to turn it off.
Stayed 1 night in Jan 2025

8/10 Good

Richard

Traveled with group
Liked: Cleanliness, staff & service, amenities
A good stay. Only downside was gap in the bedroom window which you could put your hand through leading to excess traffic noise which was disappointing.
Stayed 2 nights in Jan 2025

10/10 Excellent

Gordon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and efficient
Stayed 2 nights in Dec 2024

4/10 Poor

Simon

Disappointing!

We had room 54. Unfortunately it had an odd musky smell and we had an horrendous night due to the front door of the room banging due to wind that evening. The front door has what can only be described as too much room between the door and sill surrounding it so it is not a tight closing door. Nothing like a bad nights sleep when away.
Stayed 1 night in Dec 2024

4/10 Poor

Alexander

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Lee

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent stay.
Stayed 2 nights in Dec 2024

6/10 Okay

Guilherme

Stayed 1 night in Dec 2024

10/10 Excellent

Lee

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent hotel and staff.
Stayed 3 nights in Sep 2024

4/10 Poor

David

Disliked: Property conditions & facilities
heating did not work
Stayed 1 night in Nov 2024

8/10 Good

Tracey

Stayed 3 nights in Oct 2024

10/10 Excellent

Harry

Stayed 1 night in Oct 2024

10/10 Excellent

Lee

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel and restaurant. joanne in the restaurant very helpful.
Stayed 3 nights in Sep 2024

10/10 Excellent

Lee

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent stay. great room.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lee

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

business trip

Relaxing stay, lovely room. Excellent service by danny and joanne in the restaurant.
Stayed 2 nights in Oct 2024

8/10 Good

jason

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

4/10 Poor

Emma

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Nothing like the pictures

I was really disappointed, the room was dated, dirty , smelly .
Stayed 1 night in Sep 2024

10/10 Excellent

Lee

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent stay. service from restaurant top rate. especially callum and joanne. food was lovely from tom, dan and jason in the kitchen.
Stayed 4 nights in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loveley grounds set back from the road. Good roomy chalet, with spacious bathroom and walk in shower, though it would benefit from some updating. Excellent breakfast with helpful staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Lee

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
enjoyable stay. great evening thanks to callum and finn.
Stayed 4 nights in Aug 2024

10/10 Excellent

Lee

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely hotel. well looked after. especially by callum on the bar. and hanna on check in.
Stayed 4 nights in Jul 2024

4/10 Poor

Manuel

Business traveler
Disliked: Cleanliness
Expensive for that quality
Stayed 1 night in Sep 2024

2/10 Terrible

Jonathan

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel room I have ever stayed in!!!!

Title: Worst Room I Have Ever Stayed In I stay in over 40 hotels a year, and this was by far the worst experience I've ever had. The first thing that hit me was the overpowering smell of damp when I walked into the room. The carpet looked disgusting, and the furniture was extremely dated. The mattress was so firm it felt like there was no mattress at all. I then noticed what appeared to be a splatter of vomit or some other liquid on the skirting boards. The bathroom fittings were missing parts, and the taps and power shower were covered in limescale and dirt. Despite all this, I decided to tough it out until I went to lie down and discovered vomit on the pillow inside a clean pillowcase. This was the final straw. I went to reception to complain and request a room change, but no other rooms were available. I couldn't stand another moment in this disgusting room, fearing what I might find next, so I packed up and left. Avoid this hotel at all costs.
Stayed 1 night in Sep 2024