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2.7 out of 5
See all 19 travelocity Reviews

"Right on the interstate but still quiet. Easy, free parking. Staff was friendly. Common areas, halls, stairways weren't very clean but the room was. ... " More

By a verified traveler on Mon 27 Sep 2021

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Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$83* Per night/room Apr 28 - Apr 29

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quality Inn Colchester - Burlington ratings based on 19 Verified Reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Quality Inn Colchester - Burlington

Everyone (8) Couples (5) Family (9)
4 out of 5
Right on the interstate but still quiet. Easy, free parking. Staff was friendly. Common areas, halls, stairways weren't very clean but the room was. A couple fresh towels on day 2 would've been nice.

Posted by on Sep 27, 2021

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Comment from Hotel Management

Sep 28, 2021 by Jenna S.

Thank you for your compliments. And we will be addressing your concerns, with the Housekeeping Department. Thank you again and safe travels.

2 out of 5
Check in was slow but rep was pleasant; wasn’t informed of key access to building - had to enter main building only; smoke smell in room; feeling of uncleanliness; people outside of building made me feel unsafe

Posted by on Aug 15, 2021

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Comment from Hotel Management

Aug 20, 2021 by Quality Inn Colchester Burlington

Thank you for reaching out to us about your recent stay at our Quality Inn Colchester Burlington. I am so sorry to learn how significantly your stay fell short of your expectations! I certainly understand how frustrating it can be to receive such mixed messages and for this, we are sincerely sorry. We do hope that you will give our hotel another chance in the future so that we have the opportunity to better impress you the next time you are on property. Safe & Healthy Travels, Julie LaCroix General Manager Quality Inn Colchester Burlington

2 out of 5

Posted by on Aug 12, 2021

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3 out of 5
Property is run down and dingy.

Posted by on Jul 28, 2021

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Comment from Hotel Management

Aug 8, 2021 by General Manager

We were most sorry to hear about your negative experience with us, and I certainly apologize for this. Your comments about your stay will certainly be discussed with the team here so we can work on improving in this area. I understand how this would make for a less than pleasant stay with us. We value your business and hope to welcome you again on your next visit to our area. Safe & Healthy Travels, Julie LaCroix Hotel Manager Quality Inn Colchester Burlington

3 out of 5
No heat in our room, clerk took over an hour to move us to two more rooms. No heat in those rooms. We checked out 2 hours after checking in. They have promised to cancel charges.

Posted by on Oct 4, 2020

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Comment from Hotel Management

Oct 6, 2020 by Quality Inn Colchester Burlington Guest Relations

Thank you for choosing our Quality Inn Colchester Burlington for your recent stay. On behalf of our entire team, we would like to offer our sincere apologies for not living up to your expectations or ours. Although we make every effort to be perfect, sometimes we fall short. This situation that occurred has been addressed as well as the lack of customer service that you felt. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us. Safe & Healthy Travels, Julie LaCroix Hotel Manager Quality Inn Colchester Burlington

2 out of 5
Our room was very dirty. Hadn’t been vacuumed well, old food from prior patrons was noticeable. Splattered dirty mop water stains or coffee on the baseboards and bathroom floor. Fridge never wiped out. Really, filthy — not at all worth $90.

Posted by on Feb 24, 2020

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Comment from Hotel Management

Feb 26, 2020 by Quality Inn Colchester Burlington Guest Relations

Thank you very much for your review, your feedback is much appreciated with improving our hotel. I am sorry to hear about your stay with us not being pleasant. We want all of our guest to have a wonderful stay with us and this was not the case. I have forwarded your review to our management teams for further assistance. We are a unique hotel in the Colchester/Burlington area, and we do recommend reserving our preferred 3rd-floor accommodations with the interior corridor, refrigerator, and the glorious view of Mount Mansfield. We hope to look forward to providing you with a more superior experience the next time you are in the area. Look for our new property improvements throughout 2020! ​ Safe Travels, Julie LaCroix Hotel Manager Quality Inn Colchester Burlington

2 out of 5
not as clean as previous stays - have been here many times before and it was very busy - this time, very few other guests

Posted by on Dec 8, 2019

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Comment from Hotel Management

Dec 9, 2019 by Quality Inn Colchester Burlington Guest Relations

Thank you for taking the time to complete our online survey regarding your recent stay at our Quality Inn Colchester Burlington. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Coming in 2020! Our new Quality Inn Colchester Burlington, we are replacing our room carpets, doing a lobby refresh, fine-tuning our complimentary wifi, along with our television programming, accommodating all rooms with microwaves, along with new Quality Inn signage. We hope to look forward to providing you with more superior experience the next time you are in the area.​​​​​ Look for our property improvements coming soon!​​​​​​​ Safe Travels, Julie LaCroix Hotel Manager Quality Inn Colchester Burlington

4 out of 5

Posted by on Nov 6, 2019

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3 out of 5
The floor was not vac, the bedding was stained with blood

Posted by on Sep 18, 2019

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Comment from Hotel Management

Sep 19, 2019 by Quality Inn

Thank you for taking the time to share your concerns with us regarding your most recent stay at our Quality Inn Colchester/Burlington. We are very sorry to hear that you were disappointed in the cleanliness of your floor and your sheets while you were with us. Please be assured that your concerns have been passed along to our management team, as well as our housekeeping department so that we can further address these issues and offer better service in the future. Our goal is to ensure that every guest is rewarded with a clean and comfortable environment every day. As always, we appreciate your feedback as we continue to improve and offer better service in the future. Thank you for making the choice to stay with us during your travels, and we hope to see you again soon!

1 out of 5
Never stay at this hotel. This was the 2nd visit here in a week and if I could and not clean at all. have cancelled without losing my money I would have. The first stay the bathroom was disgusting hair on the shower walls the shampoo and soap dispensers in the shower didn't work very well at all and on the 2nd stay the they had no bar soap in the hotel at all when I went to the front desk to ask they told me more would be here tomorrow. Well that didn't help me today to wash my hands after using the bathroom. So stay away from this place

Posted by , from New Hampshire on Aug 23, 2019

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Comment from Hotel Management

Aug 24, 2019 by Quality Inn

Thank you for taking the time to share your concerns with us regarding your most recent stay at our Quality Inn Colchester/Burlington. We are very sorry to hear that you were disappointed in the cleanliness of your room during your time with us. Please be assured that your concerns have been passed along to our management team, as well as our housekeeping department so that we can further address these issues and offer better service in the future. Our goal is to ensure that every guest is rewarded with a clean and comfortable environment every day. As always, we appreciate your feedback as we continue to improve and offer better service moving forward. Thank you for making the choice to stay with us during your travels, and we look forward to seeing you again in the future.

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