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"The air conditioner of room . I could not choose the temperature perfect to me " More

By a verified traveler on Tue 25 Feb 2020

Hotel Description

4.5-star luxury hotel near Plaza San Martin

El Centro stay

At this Retiro hotel, you'll be steps from Plaza San Martin and within a 15-minute walk of Galerias Pacifico. Centro Cultural Kirchner and Teatro Colon are also within 2 miles (3 km).

Multiple dining options

This luxury hotel includes 2 restaurants, an indoor pool, and a spa tub. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the fitness center and unwind at the poolside bar and bar/lounge.

Soaking tubs, free WiFi

The 740 soundproofed guestrooms offer free WiFi and comfy beds. Other amenities include deep soaking bathtubs, 24-hour room service, and LCD TVs with satellite channels.

Classic Room, 1 King Bed, Pool Access

Bed Count 1 King Bed Maximum Occupancy 3 Max
$159* Per night/room Jul 1 - Jul 2

Club Room, 2 Double Beds, Business Lounge Access

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Club Suite, 1 Bedroom, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 1 King Bed, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 1 King Bed, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 1 Queen Bed, Business Lounge Access

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Sheraton Buenos Aires Hotel and Convention Center ratings based on 7 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sheraton Buenos Aires Hotel and Convention Center

Everyone (2)
5 out of 5
The air conditioner of room . I could not choose the temperature perfect to me

Posted by on Feb 25, 2020

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4 out of 5

Sheraton San Martín Buenos Aires

Pros: Great location, nice lobby.
Cons: Need to improve check-in and check-out.
Location: Two block from Calle Florida were you can shop and walk to Gallerias Pacifico Mall. Also near Puerto Madero
Nice hotel and very well located down town Buenos Aires. Near from puerto Madero and Calle Florida were you can walk safely.

Posted by , from costa rica on Jan 2, 2018

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Comment from Hotel Management

Jan 6, 2018 by YC

Thanks very much Ronald for all of your comments. We really appreciate them. We are strategically situated near from the best restaurants and shops, which is very valuable for our guests. We hope to have you with us again.

3 out of 5

Great location

Pros: Free breakfast, Quiet
Cons: No free Internet
This hotel is excellently located. You can walk to many of the popular areas from here. The hotel was beautiful but the room needed a little tlc

Posted by , from Brasil on Oct 18, 2012

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5 out of 5

This hotel is in a great location.

Pros: Close restaurants, Free Internet
The hotel staff and service was excellent. The hotel was in a great location within walking distance to shops, restaurants etc.

Posted by , from Houston, TX on Feb 3, 2011

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2 out of 5

sheraton hotel plaza san martin

the place is pretty bad. overpricedand service is not good. we will never stay there again .

Posted by on Nov 23, 2009

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4 out of 5

Not bad

The hotel is conveniently located in the heart of the Buenos Aires business district and cultural center. Furthermore, located on rio de la plata, the Buquebus ferry to Uruguay was in walking distance. Montevideo and Colonia make amazing day trips. The rooms weren't exceptional, but they were ok. The rooms were clean, well scoured and reasonably comfortable. I was disappointed that wireless internet cost $$ per day. Late checkout was not allowed without a heavy fee. This is normal, no hotel is perfect. The restaurant, pool and fitness center were decent. I liked these features. I must comment on the staff..some of the nicest, most hard-working staff I have ever met. They actually seem happy if you're happy. Be careful when walking outdoors. Muggings and pickpockets are very common in the Plaza. That is not the hotel's fault, Buenos Aires is a tough city. Leave your valuables and passport in the safe. Be careful of taxis. Hiring a car and driver to or from the airport do cost. Just ask the hotel, they will refer you to ""Quickcar"".

Posted by on Nov 3, 2008

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4 out of 5

Sheraton San Martin

Convient location- walking distance to many shops, short taxi ride to museums and recoleta district. Concierge desk not the most helpful at all times- did not seem to be aware of a famous singing group in town that we were trying to get tickets to see... Quiet hotel despite city location- nice amenities- money exchange onsite, free internet access in lobby, nice breakfast buffet, pool...Would highly recommend!

Posted by on Nov 20, 2007

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About the Sheraton Buenos Aires Hotel and Convention Center

Location San Martin / 1225 1275, Buenos Aires, Capital Federal 1104

Property Features

Sheraton Buenos Aires Hotel and Convention Center offers its guests an indoor pool, a seasonal outdoor pool, a spa tub, and a sauna. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. You'll find a business center on site. A fitness center, spa services, and tour/ticket assistance are also featured at the luxury Sheraton Buenos Aires Hotel and Convention Center. For a fee, parking is available. This 4.5-star Buenos Aires hotel is smoke free.

  • 740 guestrooms or units
  • 24 levels
  • 2 dining venues
  • Bar by the pool
  • Bar or lounge
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Buenos Aires (EZE-Ministro Pistarini Intl.) (33.9 km / 21 mi)
  • Train station: Buenos Aires Retiro Station (1.1 km / 0.7 mi)
  • Metro station: San Martin Station (0.6 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Sheraton Buenos Aires Hotel and Convention Center offers 740 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. LCD televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers. This Buenos Aires hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Pillowtop beds
  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Movies for purchase
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 11 AM.

Buono Ristorante - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.

Lobby Bar - Onsite bar.

Pool Snack - This restaurant serves light fare only.

24-hour room service is available.

Nearby Activities

An indoor pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Tennis lessons on site

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

For more details, please contact the property using the information on the booking confirmation.

All citizens of Argentina will be charged the national value-added tax (21%) upon check-out. Foreigners on a tourist visa are exempt from this tax. To qualify for a tax exemption, tourists must present a valid passport and pay for the services rendered with a non-Argentine credit card or via bank transfer from another country. This tax exemption does not apply for stays over 90 days.

This property requires valid identification for all guests at check-in, regardless of age.

For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Sheraton Buenos Aires Hotel and Convention Center

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • UnionPay
  • No cribs (infant beds) available
  • No pets or service animals allowed
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: ARS 64.75 per person, per night. This tax does not apply to children under 12 years of age.
  • Destination fee: ARS 100 per person, per night. This fee does not apply to children under 12 years of age.
  • The 21% national VAT (value-added tax) is not included in the price, and may be charged at the Hotel upon check-out for all citizens of Argentina. Foreigners on a tourist visa are exempt from this tax. To qualify for a tax exemption, tourists must present a valid passport and pay for the services rendered with a non-Argentine credit card or via bank transfer from another country. This tax exemption does not apply for stays over 90 days. In the case of cancelled bookings, the cancellation penalties paid by the traveler will also be subject to the national VAT (21%).

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: ARS 990 for adults and ARS 675 for children (approximately)
  • Fee for in-room wireless Internet: ARS 120 per night (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Buenos Aires Hotel Sheraton
  • Buenos Aires Sheraton
  • Buenos Aires Sheraton Hotel
  • Hotel Buenos Aires Sheraton
  • Hotel Sheraton Buenos Aires
  • Sheraton Buenos Aires
  • Sheraton Buenos Aires Hotel
  • Sheraton Hotel Buenos Aires
  • Sheraton Buenos Aires Hotel and Convention Center Hotel
  • Sheraton Buenos Aires Hotel and Convention Center Buenos Aires

You should know

  • The seasonal pool will open in December and close in February.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.