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Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG

2.5 star property
Enjoy the free WiFi at this Sylva hotel

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG

Indoor/outdoor pool
Exterior
Exterior
BBQ/picnic area
1 bedroom, blackout drapes, iron/ironing board, cribs/infant beds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

Map
26 Rufus Robinson Road, Sylva, NC, 28779
  • Harris Regional Hospital
    ‪7 min drive‬
  • Western Carolina University
    ‪17 min drive‬
  • Harrahs Cherokee Casino
    ‪22 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(23 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Comm, Accessible Tub)

1 bedroom, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 2 Queen Beds, Accessible (Comm, Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Room amenity

Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

1 bedroom, blackout drapes, iron/ironing board, cribs/infant beds

Standard Room

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

1 bedroom, blackout drapes, iron/ironing board, cribs/infant beds

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, blackout drapes, iron/ironing board, cribs/infant beds

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Extra Floor Space)

1 bedroom, blackout drapes, iron/ironing board, cribs/infant beds

Standard Room, 2 Queen Beds (Extra Floor Space)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Sylva

In Sylva .Within 9 miles (15 km) of this hotel, you'll find Western Carolina University and Sequoyah National Golf Club. Harrahs Cherokee Casino and Museum of the Cherokee Indian are within 16 miles (25 km).

What's nearby

  • Harris Regional Hospital - 7 min drive - 4.3 miles
  • Sequoyah National Golf Club - 14 min drive - 10.7 miles
  • Western Carolina University - 17 min drive - 7.4 miles
  • Harrahs Cherokee Casino - 22 min drive - 16.0 miles
  • Unto These Hills Outdoor Drama - 24 min drive - 17.0 miles

Getting around

  • Asheville Regional Airport (AVL) - 57 min drive

Restaurants

  • ‪McDonald's - ‬7 min drive
  • ‪Cookout - ‬9 min drive
  • ‪Zaxby's - ‬7 min drive
  • ‪El Patron Mexican Restaurant - ‬9 min drive
  • ‪Dalaya Thai Cuisine - ‬4 min drive

About this property

Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG

Enjoy the free WiFi at this Sylva hotel
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available daily. Event space at this hotel measures 388 square feet (36 square meters) and includes conference space. A fitness center, barbecue grills, and a vending machine are also featured at Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG. Self parking is free.
  • 1 building
  • 67 guestrooms or units
  • 3 levels
  • 388 sq ft of conference space
  • 36 sq m of conference space
  • Built in 2003
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG offers 67 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. 65-inch Smart televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Languages

English, Spanish

Similar properties

Property amenity

Best Western Plus River Escape Inn & Suites

  • Pool
  • Hot Tub
  • Breakfast included
  • Parking included
4.5 out of 5, Wonderful, 1,002 reviews
$98 nightly
The price is $111
Jul 6 - Jul 7
Total includes taxes and fees
Best Western Plus River Escape Inn & Suites

Property amenities

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 65-inch smart TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:30 AM
Early check-in subject to availability
Early check-in fee: USD 50
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 10.00 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50 (subject to availability)
  • Crib (infant bed) fee: USD 10.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Stes Dillsboro-Western Carolina
Holiday Inn Express Stes Dillsboro-Western Carolina
Holiday Inn Express Sylva Western Carolina Area Hotel
Holiday Inn Express Western Hotel
Holiday Inn Express Sylva Western Carolina Area
Holiday Inn Express Western
Holiday Inn Express Hotel Stes Dillsboro Western Carolina
Holiday Inn Express Suites Sylva Western Carolina Area
Holiday Inn Express Suites Sylva Western Carolina Area by IHG

Frequently asked questions

How close is Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG to the airport?

Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG is 54.2 mi (57-min drive) away from the Asheville Regional Airport (AVL) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG?

As of Jun 22, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG on Jul 6, 2025 start from $102.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG.

Does Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG offer free breakfast?

Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG offers free buffet breakfast every day from 6:30 AM to 9:30 AM.

Is there a casino at Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG?

No, there is no casino at this hotel, but Harrahs Cherokee Casino (17-min drive) is nearby.

What time is check-in at Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG?

Check-in start time: 4:00 PM; Check-in end time: 1:30 AM. Early check-in costs USD 50 (subject to availability).

Is there free parking at Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG?

This hotel offers free self parking and extended parking.

Does Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG have a pool?

Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG does not have a pool.

Does Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG to downtown Sylva?

Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG is 1.7 mi away from Sylva.

Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 554 out of 959 reviews
Rating 8 - Good. 253 out of 959 reviews
Rating 6 - Okay. 71 out of 959 reviews
Rating 4 - Poor. 42 out of 959 reviews
Rating 2 - Terrible. 39 out of 959 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Shelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay!

We had a great stay. The staff was very friendly when we checked in. Our room was clean and comfortable!
Stayed 1 night in Mar 2025

10/10 Excellent

Alberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

MICHAEL

Traveled with partner
Liked: Amenities
Clean
Stayed 2 nights in Mar 2025

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, nice and a good breakfast
Stayed 1 night in Mar 2025

10/10 Excellent

Lashova

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and Great
Stayed 2 nights in Mar 2025

10/10 Excellent

Tamika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff checking in and out were super pleasant friendly and knowledgeable. Our housekeeper Alexandria was amazing as well.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Jennifer

Traveled with group
Liked: Staff & service

Fair

Stayed 3 nights in Feb 2025

10/10 Excellent

Michael

Stayed 1 night in Feb 2025

10/10 Excellent

Aaron

Stayed 1 night in Feb 2025

10/10 Excellent

Cherri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property located in convenient location, was well kept, and staff was polite.
Stayed 2 nights in Feb 2025

6/10 Okay

Gretchen

Traveled with family
Liked: Cleanliness
Disliked: Amenities
We arrived for check-in at 4:30 pm, had an extended wait while the front desk clerk was on the phone, then another wait because our room was not ready - at 4:30 pm? Sign on the wall next to the front desk clearly says, Check-in 4:00 pm. The hotel seems to have long term residents and they give you a long list of "dos and don'ts" upon check-in which are just common sense things that made me wonder about who must be staying there that requires such a list. Our neighbors across the hall were incredibly loud and/or the walls are paper thin. The heating unit made a strange sound whenever it was running. The room itself was spacious, but I would not stay here again.
Stayed 1 night in Feb 2025

8/10 Good

John, Hickory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean quiet .
Stayed 1 night in Feb 2025

4/10 Poor

Niki

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Va ca hell

It was not that great of an experience. The hot tub was not working. The heat in the room was not working.
Stayed 2 nights in Feb 2025

10/10 Excellent

Tabiya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly customer service.
Stayed 2 nights in Feb 2025

10/10 Excellent

Haley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Trip

Staff was super friendl and accommodating. Our room was big enough for a family of 6 and we didn’t feel cramped. The breakfast was better than I was expecting. There’s only one elevator but it wasn’t too bad of a wait. Water was cold at 9pm but warm in the morning. We honestly really enjoyed staying there. Not too far from everything. Would definitely stay there again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Felicia, Clinton

Stayed 1 night in Oct 2024

10/10 Excellent

Felicia, Clinton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always immaculate.
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

no hot tub

we picked this place because it was newly remodeled and was told it had a hot tub and heated pool. it is further away from our destination than we usually stay but came here for the tub. it was not operational. so we had to drive further each day to visit out daughter and did not have use of hot tub. we absolutely would not have strayed if we had known. the site should have notified people of such.
Stayed 3 nights in Feb 2025

10/10 Excellent

Eunice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Robert M.

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, comfortable beds, welcoming staff.
Stayed 1 night in Feb 2025

4/10 Poor

JAMES

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
The toilet was stopped up, I had to wait 10min. for a plunger and after plunging for about 20min and pouring hot water into it, it still did not flush properly.
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very clean, lovely hotel!

This was probably the cleanest hotel I’ve ever stayed in, and I have traveled a lot!
Stayed 2 nights in Jan 2025

6/10 Okay

Susan

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel was comfortable-unfortunately our room was right next to the elevator and there was a gymnastics competition in town. Hallway was VERY noisy-doors slamming, kids running and screaming, people talking loudly. Not the hotel’s fault-but seems like there’s no soundproofing.
Stayed 2 nights in Jan 2025