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The Usual Brussels

4.0 star property
4-star eco-certified hotel near La Grand Place

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Photo gallery for The Usual Brussels

Restaurant
Point of interest
Reception
Exterior
Sustainable Executive King | Laptop workspace, blackout drapes, soundproofing, free WiFi

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Air conditioning
  • 24/7 front desk
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Boulevard Adolphe Max 107, Brussels, 1000
  • Place, Brussels Christmas Market
    ‪9 min walk‬
  • Place, La Grand Place
    ‪12 min walk‬
  • Place, Tour & Taxis
    ‪16 min walk‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪16 min drive‬

Room options

View all photos for Sustainable Executive King

Sustainable Executive King | Laptop workspace, blackout drapes, soundproofing, free WiFi

Sustainable Executive King

  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Sustainable Superior Double

Sustainable Superior Double | Laptop workspace, blackout drapes, soundproofing, free WiFi

Sustainable Superior Double

  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Sustainable Standard Double

Sustainable Standard Double | Laptop workspace, blackout drapes, soundproofing, free WiFi

Sustainable Standard Double

8.0 out of 10
Very good
(2 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Sustainable Standard Twin

Laptop workspace, blackout drapes, soundproofing, free WiFi

Sustainable Standard Twin

10.0 out of 10
Exceptional
(3 reviews)
  • 140 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Sustainable Accessible Double

Sustainable Accessible Double | Laptop workspace, blackout drapes, soundproofing, free WiFi

Sustainable Accessible Double

  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Sustainable Small Double

Sustainable Small Double | Laptop workspace, blackout drapes, soundproofing, free WiFi

Sustainable Small Double

  • 129 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Sustainable Superior Twin

Sustainable Superior Twin | Laptop workspace, blackout drapes, soundproofing, free WiFi

Sustainable Superior Twin

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for The Usual Plus

Laptop workspace, blackout drapes, soundproofing, free WiFi

The Usual Plus

  • Sleeps 2

View all photos for The Twin Plus

Laptop workspace, blackout drapes, soundproofing, free WiFi

The Twin Plus

  • Sleeps 2

View all photos for The Twin

Laptop workspace, blackout drapes, soundproofing, free WiFi

The Twin

  • Sleeps 2

View all photos for The Cosy

Laptop workspace, blackout drapes, soundproofing, free WiFi

The Cosy

  • Sleeps 1

View all photos for The Usual

Laptop workspace, blackout drapes, soundproofing, free WiFi

The Usual

  • Sleeps 2

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About the neighborhood

Brussels

City center retreat .Within a 15-minute walk of this Lower Town hotel, you'll find La Grand Place and Brussels Christmas Market. Rue Neuve and City 2 Shopping Mall are also within half a mile (1 km).

What's nearby

  • Belgian Comic Strip Center - 6 min walk - 0.3 miles
  • Brussels Christmas Market - 9 min walk - 0.5 miles
  • La Grand Place - 12 min walk - 0.7 miles
  • Manneken Pis Statue - 15 min walk - 0.8 miles
  • Tour & Taxis - 16 min walk - 0.9 miles

Getting around

  • Rogier Station - 3 min walk
  • Brussels-Congress Station - 7 min walk
  • Brussels Airport (BRU) - 27 min drive

Restaurants

  • ‪Five Guys - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪KFC - ‬2 min walk
  • ‪EXKi - ‬2 min walk
  • ‪Quick - ‬2 min walk

About this property

The Usual Brussels

4-star eco-certified hotel near La Grand Place
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The eco-certified The Usual Brussels also features multilingual staff, express check-in, and express check-out. A complete renovation of The Usual Brussels was completed in April 2024.

This 4-star Brussels hotel is smoke free.

  • 1 building
  • 72 guestrooms or units
  • 8 levels
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Usual Brussels offers 72 accommodations with hair dryers and blackout drapes/curtains. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads. Housekeeping is offered weekly and change of towels can be requested. Housekeeping is provided on a limited basis.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Hotel Indigo Brussels - City by IHG

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 644 reviews
$144 nightly
The price is $157
Oct 19 - Oct 20
Total with taxes and fees
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Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Toilet paper
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Laptop workspace
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard, and debit cards. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

This property charges a fee for luggage storage before check-in and after check-out.
Property Registration Number 0720561233

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Maxhotel
Maxhotel Brussels
Maxhotel Hotel
Maxhotel Hotel Brussels
Maxhotel
The Usual Brussels Hotel
The Usual Brussels Brussels
The Usual Brussels Hotel Brussels

Frequently asked questions

How close is The Usual Brussels to the airport?

The Usual Brussels is 9.9 mi (27-min drive) away from the Brussels Airport (BRU) airport, the closest popular airport to the property.

Does The Usual Brussels have an airport shuttle?

Airport shuttle services are not available at The Usual Brussels.

Does The Usual Brussels offer free breakfast?

The Usual Brussels does not offer free breakfast.

Is there a casino at The Usual Brussels?

No, there is no casino at this hotel, but Grand Casino Brussels (9-min walk) is nearby.

What time is check-in at The Usual Brussels?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at The Usual Brussels?

Free parking is not available at this hotel.

Does The Usual Brussels have a pool?

The Usual Brussels does not have a pool.

Does The Usual Brussels have a restaurant?

Yes, there is a restaurant on site.

Does The Usual Brussels have a spa?

There are no spa services available at this hotel.

How close is The Usual Brussels to downtown Brussels?

The Usual Brussels is 0.6 mi away from Brussels.

Reviews

The Usual Brussels Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 35 out of 46 reviews
Rating 8 - Good. 8 out of 46 reviews
Rating 6 - Okay. 1 out of 46 reviews
Rating 4 - Poor. 1 out of 46 reviews
Rating 2 - Terrible. 1 out of 46 reviews

Reviews

10/10 Excellent

Daniel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly and very hospitable, informative and accommodating when I arrived from the airport on an early flight.
Stayed 2 nights in Jun 2025

10/10 Excellent

Björn

Liked: Cleanliness, staff & service, property conditions & facilities
All
Stayed 4 nights in May 2025

10/10 Excellent

Boris

Stayed 10 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Anne

Stayed 1 night in Apr 2025

10/10 Excellent

Amrik

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb location, superb place

The bed was super comfortable and the decor was clean, modern and environmentally friendly
Stayed 1 night in Mar 2025

8/10 Good

laurent

Stayed 2 nights in Mar 2025

8/10 Good

Molly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay before heading home. Everything within walking distance, behind a shopping street and about a 15 minute walk to the main part of Brussels. Lovely staff too!
Stayed 1 night in Dec 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Walkable, Safe & Friendly Staff

The location of the hotel was awesome. It was very walkable to all places and I felt safe walking around the city. The staff was amazingly nice and very helpful. The service in the small cafe was amazing. The room was a decent size.
Stayed 3 nights in Dec 2024

10/10 Excellent

Hannah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant hotel, welcoming staff, stylish rooms

Brilliant hotel, would happily stay there again and would recommend it to anyone. The staff were so lovely and welcoming, the rooms were very nice, and it had a nice cafe and bar downstairs. Some of the light switches in the rooms were a bit odd, not very user friendly but this was literally my only negative, we were so happy there.
Stayed 2 nights in Nov 2024

8/10 Good

Alan, Stevenage

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with lots of shops, places to eat and transport nearby. The hotel is amazing, the rooms are decorated in different tones of browns and biege which look really good. My only complaint is that the rooms are only serviced every 3 days, whilst I do not expect the towels and bedding to be changed every day I do expect the bed to be made, I did not spent nearly €1200 for 7 nights and then have to make the bed myself for 6 ig the 7 nights.
Stayed 7 nights in Jul 2024

10/10 Excellent

Adam

Business traveler, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great location and loved the design and comfort of the room.
Stayed 3 nights in Jun 2024

8/10 Good

Wuling

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

2/10 Terrible

Charlie

Liked: Cleanliness
Disliked: Room comfort

An't open windows at all in any of their rooms

Can't open windows whatsoever in this hotel so if i'd known i would never have booked it. Also breakfast is expensive and really limited.
Stayed 1 night in Apr 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful and modern hotel. Fantastic staff. I had a wonderful stay. Would definitely come back again! HIGHLY RECOMMEND.
Stayed 2 nights in Apr 2024

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The usual

Stayed at the usual for a work trip. I very much enjoyed my stay. The room was clean and well-maintained, the staff was friendly. Despite facing the street there was virtually no noise.
Stayed 4 nights in Apr 2024

10/10 Excellent

Kate

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buena opción

Súper bien ubicado Muy buena opción
Stayed 2 nights in Jun 2025

10/10 Excellent

Adriano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Bernd

Liked: Cleanliness, amenities, property conditions & facilities
Coming by train to the station Gare du Nord it‘s pretty well reachable. Even well placed for discovering the city. The hotel is lovely designed, clean and the service and the hospitality was on a good and friendly level. I‘ll come again.
Stayed 4 nights in Jun 2025

10/10 Excellent

Sabri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

“Unutulmaz bir anı”

Babamla beraber tatilde Brüksel’e gitmeye karar verdik ve bu oteli tercih ettik. Vejeteryan ve çevreye duyarlı biri olarak oteldeki ince düşünülmüş tüm detayları çok sevdik. Kahvaltısı çok yeterli ve güzeldi. Otele dair her şey çok kaliteliydi. İşlerini severek ve özenerek yapan insanlar var. Kahvesi belki de şehrin en iyisiydi. Kruvasanları da birkaç tane yememe sebep oldu. Kiş, peynir, kek, sandviç ve granola gibi güzel şeyler içeren bir kahvaltıydı. Bir daha gelsek yine burayı tercih ederiz. Bir dahaki maceralarda görüşmek üzere diyelim ♥️
Stayed 3 nights in Jun 2025

8/10 Good

Alma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El estacionamiento sería bueno tuvieran alguna alternativa. Nos resultó complicado encontrar dónde ubicar el auto. Por lo demás todo muy bien.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Miljørigtigt og venlig betjening

Man kunne selv checke ind elektronisk, men der var også en rar og høflig personale, som venligt gjorde det for os.
Stayed 2 nights in Apr 2025

10/10 Excellent

Fernando

Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024