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The Usual Brussels

4.0 star property
4-star hotel near La Grand Place

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Photo gallery for The Usual Brussels

Restaurant
Reception
Exterior
Sustainable Executive King | Laptop workspace, blackout drapes, soundproofing, free WiFi
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • 24/7 front desk

Explore the area

View in a map
Boulevard Adolphe Max 107, Brussels, 1000
  • Place, Rue Neuve
    ‪1 min walk‬
  • Place, Place Charles Rogier
    ‪2 min walk‬
  • Place, La Grand Place
    ‪12 min walk‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪16 min drive‬

Room options

View all photos for Sustainable Accessible Double

Sustainable Accessible Double | Laptop workspace, blackout drapes, soundproofing, free WiFi

Sustainable Accessible Double

  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Sustainable Superior Double

Sustainable Superior Double | Laptop workspace, blackout drapes, soundproofing, free WiFi

Sustainable Superior Double

9.0 out of 10
Wonderful
(2 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Sustainable Small Double

Sustainable Small Double | Laptop workspace, blackout drapes, soundproofing, free WiFi

Sustainable Small Double

  • 129 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Sustainable Standard Double

Sustainable Standard Double | Laptop workspace, blackout drapes, soundproofing, free WiFi

Sustainable Standard Double

8.6 out of 10
Excellent
(4 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Sustainable Standard Twin

Sustainable Standard Twin | Laptop workspace, blackout drapes, soundproofing, free WiFi

Sustainable Standard Twin

9.6 out of 10
Exceptional
(4 reviews)
  • 140 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Sustainable Superior Twin

Sustainable Superior Twin | Laptop workspace, blackout drapes, soundproofing, free WiFi

Sustainable Superior Twin

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Sustainable Executive King

Sustainable Executive King | Laptop workspace, blackout drapes, soundproofing, free WiFi

Sustainable Executive King

  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for The Cosy

Laptop workspace, blackout drapes, soundproofing, free WiFi

The Cosy

  • Sleeps 1

View all photos for The Usual

Laptop workspace, blackout drapes, soundproofing, free WiFi

The Usual

  • Sleeps 2

View all photos for The Twin

Laptop workspace, blackout drapes, soundproofing, free WiFi

The Twin

  • Sleeps 2

View all photos for The Usual Plus

Laptop workspace, blackout drapes, soundproofing, free WiFi

The Usual Plus

  • Sleeps 2

View all photos for The Twin Plus

Laptop workspace, blackout drapes, soundproofing, free WiFi

The Twin Plus

  • Sleeps 2

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About the neighborhood

Brussels

City center retreat .With a stay at this Lower Town hotel, you'll be steps from City 2 Shopping Mall and Rue Neuve. Place Charles Rogier and Belgian Comic Strip Center are also within half a mile (1 km).

What's nearby

  • Rue Neuve - 1 min walk - 0.1 miles
  • Place Charles Rogier - 2 min walk - 0.1 miles
  • Belgian Comic Strip Center - 6 min walk - 0.3 miles
  • Brussels Christmas Market - 9 min walk - 0.5 miles
  • La Grand Place - 12 min walk - 0.7 miles

Getting around

  • Rogier Station - 3 min walk
  • Brussels-Congress Station - 7 min walk
  • Brussels Airport (BRU) - 27 min drive

Restaurants

  • ‪Five Guys - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪KFC - ‬2 min walk
  • ‪Quick - ‬2 min walk
  • ‪Guapa - ‬3 min walk

About this property

The Usual Brussels

4-star hotel near La Grand Place
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The Usual Brussels also features multilingual staff, express check-in, and express check-out. A complete renovation of The Usual Brussels was completed in April 2024.

This 4-star Brussels hotel is smoke free.

  • 1 building
  • 72 guestrooms or units
  • 8 levels
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Usual Brussels offers 72 accommodations with hair dryers and blackout drapes/curtains. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads. Housekeeping is offered weekly and change of towels can be requested. Housekeeping is provided on a limited basis.

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Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Toilet paper
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Laptop workspace
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.30 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

This property charges a fee for luggage storage before check-in and after check-out.
Property Registration Number 0720561233

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Maxhotel
Maxhotel Brussels
Maxhotel Hotel
Maxhotel Hotel Brussels
Maxhotel
The Usual Brussels Hotel
The Usual Brussels Brussels
The Usual Brussels Hotel Brussels

Frequently asked questions

How close is The Usual Brussels to the airport?

The Usual Brussels is 9.9 mi (27-min drive) away from the Brussels Airport (BRU) airport, the closest popular airport to the property.

Does The Usual Brussels have an airport shuttle?

Airport shuttle services are not available at The Usual Brussels.

Does The Usual Brussels offer free breakfast?

The Usual Brussels does not offer free breakfast.

Is there a casino at The Usual Brussels?

No, there is no casino at this hotel, but Grand Casino Brussels (9-min walk) is nearby.

What time is check-in at The Usual Brussels?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at The Usual Brussels?

Free parking is not available at this hotel.

Does The Usual Brussels have a pool?

The Usual Brussels does not have a pool.

Does The Usual Brussels have a restaurant?

Yes, there is a restaurant on site.

Does The Usual Brussels have a spa?

There are no spa services available at this hotel.

How close is The Usual Brussels to downtown Brussels?

The Usual Brussels is 0.6 mi away from Brussels.

The Usual Brussels Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 57 out of 85 reviews
Rating 8 - Good. 19 out of 85 reviews
Rating 6 - Okay. 5 out of 85 reviews
Rating 4 - Poor. 1 out of 85 reviews
Rating 2 - Terrible. 3 out of 85 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel and customer service!
Stayed 3 nights in Oct 2025

10/10 Excellent

Ian

Traveled with family
Liked: Cleanliness, staff & service, room comfort
A really nice hotel, with clean modern rooms friendly staff and an excellent location. Breakfast buffet is also brilliant
Stayed 2 nights in Sep 2025

10/10 Excellent

Parminder

Stayed 2 nights in Sep 2025

10/10 Excellent

Nicola

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room. Stayed in a twin. Excellent bathroom, had everyhing we needed. Quiet. Friendly and helpful staff. 10-15 min walk to Grand Place. Would definitely stay here again.
Stayed 2 nights in Sep 2025

8/10 Good

Hang Liang

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Very God

Good stay
Stayed 1 night in Sep 2025

8/10 Good

Derk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful. Some noise if next door guests used water. Very centric, but some outdated sexshops in the area gave it a bit of ‘close to a station’ vibe. But I also get the impression that those shops don’t influence the atmosphere anymore.
Stayed 2 nights in Sep 2025

10/10 Excellent

Maria Regina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Experience

This hotel was perfect, fairly quiet street but close to shopping and center square. My son and I were made to feel comfortable and the staff was very attentive. Lastly, the rooms were so quiet and able to sleep at night. Definitely would recommend this hotel!
Stayed 2 nights in Aug 2025

4/10 Poor

Debora

Disliked: Cleanliness, room comfort
Room was way too small but major issue was that they would not clean it without charging for it. Spent 3 nights there. 1 night would have been okay but not more. Entrance and elevator very shabby, old carpet worn floor of elevator. They claim to be new and all remodeled but did not see it. Staff downstairs was friendly. Breakfast which is extra was decent. Area of hotel is a bit seedy. Would not recommend. Much better stays elsewhere.
Stayed 2 nights in Aug 2025

10/10 Excellent

Dara

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was so comfortable
Stayed 2 nights in Aug 2025

10/10 Excellent

Keith

Business traveler
Liked: Amenities
The Hotel is in a great location just at the edge of the city centre. Right near the shopping area and a few minutes walk to bars/restaurants. The rooms are clean and the staff are very friendly.
Stayed 1 night in Aug 2025

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff
Stayed 1 night in Aug 2025

10/10 Excellent

Miguel, Durham

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and easy to get to surrounding areas. Enjoy our time there
Stayed 1 night in Jul 2025

10/10 Excellent

Hui Yu

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious rooms and love the customized layout of the room (beanbag for extra sitting space, extra hooks, full length mirror, multiple lamps for cozy ambience). Very stylish room and had a comfortable stay. Close to Rogier train station and walkable to Grand Place and main sightseeing spots. Will recommend!
Stayed 1 night in Jun 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Functional hotel with clean rooms and very attentive staff
Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly and very hospitable, informative and accommodating when I arrived from the airport on an early flight.
Stayed 2 nights in Jun 2025

10/10 Excellent

Björn

Liked: Cleanliness, staff & service, property conditions & facilities
All
Stayed 4 nights in May 2025

10/10 Excellent

Boris

Stayed 10 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Anne

Stayed 1 night in Apr 2025

10/10 Excellent

Amrik

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb location, superb place

The bed was super comfortable and the decor was clean, modern and environmentally friendly
Stayed 1 night in Mar 2025

8/10 Good

laurent

Stayed 2 nights in Mar 2025

8/10 Good

Molly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay before heading home. Everything within walking distance, behind a shopping street and about a 15 minute walk to the main part of Brussels. Lovely staff too!
Stayed 1 night in Dec 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Walkable, Safe & Friendly Staff

The location of the hotel was awesome. It was very walkable to all places and I felt safe walking around the city. The staff was amazingly nice and very helpful. The service in the small cafe was amazing. The room was a decent size.
Stayed 3 nights in Dec 2024

10/10 Excellent

Hannah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant hotel, welcoming staff, stylish rooms

Brilliant hotel, would happily stay there again and would recommend it to anyone. The staff were so lovely and welcoming, the rooms were very nice, and it had a nice cafe and bar downstairs. Some of the light switches in the rooms were a bit odd, not very user friendly but this was literally my only negative, we were so happy there.
Stayed 2 nights in Nov 2024

8/10 Good

Alan, Stevenage

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with lots of shops, places to eat and transport nearby. The hotel is amazing, the rooms are decorated in different tones of browns and biege which look really good. My only complaint is that the rooms are only serviced every 3 days, whilst I do not expect the towels and bedding to be changed every day I do expect the bed to be made, I did not spent nearly €1200 for 7 nights and then have to make the bed myself for 6 ig the 7 nights.
Stayed 7 nights in Jul 2024