- Check-in time ends at 1 AM
- Check-in time starts at 3 PM
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Steigenberger Icon Wiltcher's offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; reservations are required for some onsite facilities. Contactless check-out is available. Enhanced food service safety measures are in place. Free antigen/rapid and PCR COVID-19 testing is available on site.
- One child stays free
- Staff temperature checks are not conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Car not required
- Security system
- Debit cards not accepted
- Property does not follow sanitization practices of any association
- Staffed front desk
- Free onsite COVID-19 testing (PCR) is available
- Free onsite COVID-19 testing (Antigen/Rapid) is available
- Carbon monoxide detector
- Smoke detector
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- Property does not require health documentation at check-in
- Guest accommodation is not sealed after cleaning
- Electrostatic spray is not used for disinfection
- Cashless transactions are available
- Masks are not compulsory at the property
- Contactless food service / room service is not available
- Reservation might be required for some facilities onsite
- Property is cleaned with disinfectant
- Staff does not wear personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Mobile key entry is not available
- Food service has been amended for enhanced safety
- No shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Children stay free - maximum age 6
- Social distancing measures are not in place
- Contactless check-in is not available
- No rollaway/extra beds available
- Property confirms they are implementing enhanced cleaning measures
- Children stay free
- Individually-wrapped food options are not available
- Online penalty collection
- No gap period between guest stays
Guests will be asked to pay the following charges at the property:
- A tax is imposed by the city: EUR 4.24 per accommodation, per night
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for buffet breakfast: approximately EUR 38 for adults and EUR 19 for children
- Airport shuttle fee: EUR 109 per vehicle (one-way, maximum occupancy 4)
- Self parking fee: EUR 22.00 per day
- Valet parking fee: EUR 22.00 per day
- Pet fee: EUR 50 per pet, per stay
- Service animals are exempt from fees
- Facilities fee: EUR 35 per person, per day and includes use of: sauna; spa; swimming pool
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-Certified Property
This property participates in Green Key, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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