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4.5 out of 5

"The location was good for my needs, a short walk from the subway at Louisa and a tram stop as well. Courteous staff and well-kept hotel. The bed was ... " More

By a verified traveler on Tue 08 Oct 2019

Hotel Description

Family-friendly 4-star hotel near Avenue Louise

Central Brussels getaway

With a stay at this well-placed hotel, you'll be half a mile (1 km) from Avenue Louise and within 2 miles (3 km) of Royal Museums of Fine Arts of Belgium. Manneken Pis Statue and La Grand Place are also within 2 miles (3 km).

Renovated in 2015

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Families will appreciate the arcade/game room and onsite laundry facilities. WiFi in public areas is free.

Free WiFi, refrigerators

The 202 guestrooms feature free WiFi, Smart TVs with satellite channels, and thoughtful touches like minibars (stocked with some free items) and slippers. 24-hour room service, refrigerators, and premium bedding are also available. Change of towels is available on request.

penta Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
$73* Per night/room Jul 2 - Jul 3

penta PlayerPad Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

penta Plus Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

penta Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

pentahotel Brussels City Centre ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for pentahotel Brussels City Centre

Everyone (1) Family (1)
5 out of 5
The location was good for my needs, a short walk from the subway at Louisa and a tram stop as well. Courteous staff and well-kept hotel. The bed was comfortable and the amenities were good. I especially appreciated the variety of the breakfast made available each morning - something for everyone to start their day.

Posted by , from Chicago on Oct 8, 2019

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Comment from Hotel Management

Oct 11, 2019 by Arnaud Dehaye

Dear David, Thank you so much for your kind message. This is the best reward for the team. Hope to see you back soon. Penta team

4 out of 5
There was some smell when open the door other than that every then were ok

Posted by on Apr 30, 2019

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Comment from Hotel Management

May 6, 2019 by Arnaud Dehaye

Dear guest, Thanks a lot for your review and sorry for the smell when you opened the door of your room. Glad that the rest of you stay went well! Best regards, Arnaud Dehaye Director of Sales & Marketing

About the pentahotel Brussels City Centre

Location Chaussee De Charleroi 38, Brussels, 1060

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 3261 square feet (303 square meters) and includes conference space. A 24-hour fitness center, a library, and a vending machine are also featured at the family-friendly pentahotel Brussels City Centre. Parking is available for a fee. A complete renovation of pentahotel Brussels City Centre was completed in May 2015. This Art Deco Brussels hotel is smoke free.

  • 1 building
  • 202 guestrooms or units
  • 8 levels
  • 3261 sq ft of conference space
  • 303 sq m of conference space
  • Built in 1973
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Coffee shop
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Game room or arcade
  • Library
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Arcade/game room
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Brussels Airport (BRU) (15.5 km / 9.6 mi)
  • Train station: Brussels-Chapel Station (2.1 km / 1.3 mi)
  • Metro station: Faider Tram Stop (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Pentahotel Brussels City Centre offers 202 accommodations with minibars (stocked with some free items) and safes. Beds feature premium bedding. 42-inch Smart televisions come with satellite channels and pay movies. Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Stocked minibar (select free items)
  • In-room dining (24 hours)
  • Smart television
  • Satellite channels
  • Movies for purchase
  • Refrigerator
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Slippers
  • Designer toiletries
  • Telephone
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

The hotel hosts a free manager's reception daily.

Pentalounge - This restaurant specializes in Modern European cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

A hosted evening meal is available for a surcharge daily. Reservations are required.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: EUR 20 per pet, per night, plus a deposit of EUR 25.00 per night
  • Only dogs are allowed
  • Weight limit: 44 lbs
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

Guests must contact this property in advance to reserve cribs/infant beds and onsite parking

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Onsite parties or group events are strictly prohibited

Long-term renters welcome

This property uses eco-friendly cleaning products

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). Guests must contact this property in advance to reserve cribs/infant beds and onsite parking. This property accepts credit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. This property uses eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

  • Property follows sanitization practices of COVID-19 Guidelines (WHO)
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Car not required
  • Long-term renters welcome
  • Debit cards not accepted
  • Staffed front desk
  • Events/parties not allowed
  • LGBTQ friendly
  • Noise-free rooms not guaranteed
  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 48 hours
  • Online Penalty Collection

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 25 per stay
  • A tax is imposed by the city: EUR 4.24 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 25 for adults and EUR 12.5 for children (approximately)
  • Self parking fee: EUR 20 per day
  • Pet deposit: EUR 25.00 per night
  • Pet fee: EUR 20 per pet, per night
  • Early check-in fee: 100 percent of room rate (subject to availability)
  • Rollaway bed fee: EUR 25.0 per day
  • Hosted evening meal: EUR 55

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Mercure Brussels Center Louise
  • Mercure Brussels Center Louise
  • Mercure Brussels Center Louise Belgium
  • Mercure Brussels Center Louise Hotel Saint-Gilles
  • pentahotel Brussels City Centre Hotel
  • pentahotel Brussels City Centre
  • Pentahotel Brussels City Centre Belgium
  • Pentahotel Brussels City
  • pentahotel Brussels City Centre Hotel
  • pentahotel Brussels City Centre Brussels
  • pentahotel Brussels City Centre Hotel Brussels

You should know

  • Up to 2 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

National Rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.