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Aparthotel

Laeken Residence

Aparthotel near La Grand Place in Brussels

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Reviews

7.2 out of 10
Good

Popular amenities

  • Kitchen
  • Free WiFi
  • Laundry

Explore the area

View in a map
Rue de Laeken 71, Brussels, 1000
  • Place, St. Catherine's Square
    ‪2 min walk‬
  • Place, Brussels Christmas Market
    ‪3 min walk‬
  • Place, La Grand Place
    ‪9 min walk‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪18 min drive‬

Room options

View all photos for Studio

Studio | Iron/ironing board, cribs (surcharge), rollaway beds (surcharge)

Studio

  • City view
  • 430 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Penthouse

Basic Penthouse | Iron/ironing board, cribs (surcharge), rollaway beds (surcharge)

Basic Penthouse

  • City view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed, 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Iron/ironing board, cribs (surcharge), rollaway beds (surcharge)

Apartment, 2 Bedrooms

  • City view
  • 925 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed

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About the neighborhood

Brussels

Heart of Brussels.Within a 10-minute walk of this Lower Town aparthotel, you'll find Brussels Christmas Market and La Grand Place. St. Catherine's Square and Rue Neuve are also within half a mile (1 km).
View more Aparthotels in BrusselsOpens in a new window

What's nearby

  • St. Catherine's Square - 2 min walk - 0.1 miles
  • Rue Neuve - 3 min walk - 0.2 miles
  • Brussels Christmas Market - 3 min walk - 0.2 miles
  • La Grand Place - 9 min walk - 0.5 miles
  • Belgian Comic Strip Center - 9 min walk - 0.5 miles

Getting around

  • Sainte Catherine-Sint Katelijne Station - 5 min walk
  • Brussels-Congress Station - 13 min walk
  • Brussels Airport (BRU) - 31 min drive

Restaurants

  • ‪Jardin Hospice - ‬2 min walk
  • ‪Made in Catherine - ‬4 min walk
  • ‪Black & White - ‬4 min walk
  • ‪Continental - Creative market, hub & café - ‬2 min walk
  • ‪Café Béguin - ‬2 min walk

About this property

Laeken Residence

Aparthotel near La Grand Place in Brussels
As a guest of Laeken Residence, you'll find tour/ticket assistance, laundry facilities, and express check-out. WiFi is free in public spaces.

This Brussels aparthotel is smoke free.

  • 7 guestrooms or units
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • No smoking on site
Laeken Residence offers 7 accommodations with irons/ironing boards. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils.

Guests can surf the web using the complimentary wireless Internet access. LCD televisions are featured in guestrooms. Housekeeping is offered weekly and hair dryers can be requested.

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Sep 27 - Sep 28
Total with taxes and fees
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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Family friendly

  • Crib: EUR 20 per stay

Kitchen

  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

Bedrooms

  • Rollaway/extra bed: EUR 25 per stay

Bathroom

  • Hair dryer (on request)

Entertainment

  • LCD TV

Laundry

  • Laundry facilities

Pets

  • No pets allowed

Suitability/Accessibility

  • Smoking not allowed

Services and conveniences

  • Iron/ironing board
  • Luggage storage
  • Safe at front desk
  • Tour and ticket assistance
  • Weekly housekeeping

Location highlights

  • In the city center
  • Near a metro station
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 7 units

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Late check-in fee: EUR 30 for check-in between 10 PM and 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Express check-out available

Special check-in instructions

The check-in location differs from the property location; go to: [Rue Gretry 23]
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This hotel’s reception is closed on Sundays and national holidays. Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 25.0 per stay.
  • Cribs (infant beds) are available for EUR 20.0 per stay.

Property payment types

American ExpressDiners ClubMastercardVisa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 300 per stay
  • A tax is imposed by the city: EUR 5.60 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: EUR 30 for check-in between 10 PM and 1:00 AM
  • Crib (infant bed) fee: EUR 20.0 per stay
  • Rollaway bed fee: EUR 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, and cash.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

Property is also known as

Laeken Residence Apartment Brussels
Laeken Residence Apartment
Laeken Residence Brussels
Laeken Residence
Laeken Residence Brussels
Laeken Residence Aparthotel
Laeken Residence Aparthotel Brussels

Frequently asked questions

How close is Laeken Residence to the airport?

Laeken Residence is 10.5 mi (31-min drive) away from the Brussels Airport (BRU) airport, the closest popular airport to the property.

Does Laeken Residence have an airport shuttle?

Airport shuttle services are not available at Laeken Residence.

Does Laeken Residence offer free breakfast?

Laeken Residence does not offer free breakfast.

Is there a casino at Laeken Residence?

No, there is no casino at this aparthotel, but Grand Casino Brussels (6-min walk) is nearby.

What time is check-in at Laeken Residence?

Check-in start time: 2 PM; Check-in end time: 10:00 PM.

Is there free parking at Laeken Residence?

Free parking is not available at this aparthotel.

Does Laeken Residence have a pool?

Laeken Residence does not have a pool.

Does Laeken Residence have a spa?

There are no spa services available at this aparthotel.

How close is Laeken Residence to downtown Brussels?

Laeken Residence is 0.5 mi away from Brussels.

Laeken Residence Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 11 out of 53 reviews
Rating 8 - Good. 21 out of 53 reviews
Rating 6 - Okay. 10 out of 53 reviews
Rating 4 - Poor. 8 out of 53 reviews
Rating 2 - Terrible. 3 out of 53 reviews

7.6/10

Cleanliness

6.8/10

Staff & service

10/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Großes Appartment in guter Lage; es waren auch Kleinigkeiten wie z. B. Salz in der Küche vorhanden, Die Kommunikation war sehr gut, das Abholen des Schlüssels im Büro unkompliziert.
Stayed 1 night in Jun 2019
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
Afgaande op de foto's in Expedia ging ik uit van een luxe appartement. Helaas bleek dit niet het geval. Het appartement was schoon en ruim, maar de staat van het meubilair en het schilderwerk was marginaal. Verder liep de WC vaak continu door en was de afvoer van de douche verstopt. Al met al vond ik de prijs/kwaliteit verhouding matig.
Stayed 4 nights in Oct 2018
Verified review

6/10 Okay

Mahsa

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The location is very good since it is close to train station and walking distance to many interest places. The unit was also very spacious and has all the amenities except lift and washing machine.
Stayed 3 nights in Oct 2018
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy comodo

Bien comunicado, facil acceso.comodo. Facil acccesi al centro
Stayed 3 nights in Apr 2018
Verified review

4/10 Poor

Alan

Disliked: Staff & service, room comfort

not here

Bed uncomfortable. Wifi so insecure my bank wouldn't allow me to log on. although close to the centre was not happy about the area
Stayed 5 nights in Jan 2018
Verified review

8/10 Good

John

Liked: Staff & service, room comfort
Disliked: Cleanliness

Good location, big room

Excellent Location! Unfortunately the flat was really dirty. But all together we had a nice trip.
Stayed 2 nights in Sep 2017
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Prettig appartement dichtbij het centrum

Het appartement is netjes ingericht en is goed gelegen ten opzichte van het centrum van Brussel. Gelegen aan een straat waar 's avonds en in de nacht veel verkeer en volk op de been is. Daardoor wel wat lawaai-overlast
Stayed 1 night in Jun 2017
Verified review

2/10 Terrible

Cathrine

Disliked: Cleanliness, staff & service

Forferdelig rengjøring

Da vi kom t stinket det hasj i hele leiligheten. På oppvaskbørsten var det rester av tobakk. Vi måtte åpne alle vinduer og lufte i mange timer før lufta var levelig. Vi klagde til personalet i resepsjonen, men de hadde ingen ledige leiligheter. Etter to dager skulle vi bruke oppvaskmaskinen. Vi ble ganske sjokkerte da vi oppdaget flere gamle røykstumper i maskinen. Skulle ta dem og ved å løfte på sluket, for så å oppdage mugg og skitt. Vi var da takknemlige for at vi ikke hadde brukt mer av glass og kjøkkenutstyr enn nødvendig. Klagde igjen til resepsjonen som ba oss sende klage pe e-post. Har sendt både e-post og melding via hjemmesiden til Apartmens Apart. Har ikke fått svar. Er sjokkert over rengjøringen og servicen på dette stedet. Leiligheten er i og for seg fin med sentral beliggenhet, men renholdet er elendig.
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and good condition

My family of 4, 2 adults and 2 teens stayed at the apartment 13 at 23 Getry for 2 nights while we were in Brussels. The apartment was near a metro stop or visitors could just walk 20 minutes from Brussels Midi station. It is also close to Grand Place and walking distance to lots of good restaurants. The apartment was updated and clean. Bed was comfortable. Kitchen had appliance we needed to make simple breakfast. Also had a washer to do laundry but no dryer, so we just dried our clothes on the drying rack. The staffs were friendly and very helpful. We enjoyed our stay there and would recommend others to stay during their visit to Brussels.
Verified review

6/10 Okay

Antonio

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Bello ma brutta esperienza.

L hotel è in un ottima posizione, l'appartamento è molto carino e spazioso, e molto pulito. L'unica cosa è che siamo rimasti i nostri ultimi due giorni senza riscaldamento con 3 graso fuori e senza acqua calda. Una esperienza che non auguro a nessuno. Purtroppo questa situazione ci ha rovinato la vacanza e il personale se n'è praticamente infischiato.
Verified review

10/10 Excellent

matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great apartment

Good apartment in a great location. 5-10 min walk from the grand place and 3-4 min to the nearest tube station. We had the top floor. There isn't a lift which isn't an issue for us but others might not like the flights of stairs. Lovely little roof terrace too.
Verified review

6/10 Okay

Mirjam

Gemiddeld

De afwerking liet wel te wensen over. Als je hier door heen kan kijken, is het een prima verblijf, midden in het centrum.
Verified review

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buena ubicación y amplitud

Todo perfecto.
Verified review

4/10 Poor

Prakash

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Gateaway

This hotel is listed as 4 star at expedia / hôtel.com. Tell me, does any hotel charge you 30euro after 22h and 50€after 23h. Is that the standard of 4* property. Plus you got to call them 40 min in advance and go get keys in another adress after 22h...again is that hospitality frm 4star property. I raise question to myself regarding ratings. I would not suggest anyone and no more stay from my side. I am a golden memBer here and i wouldnt take my time unless i was offended wit this property. Havin sais that its upto you...and ya..check out is 10h30...blv me..there re lot more brussels has to offer you
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a lovely place to come back to after a hard day in the office.
Verified review

6/10 Okay

Peter

Liked: Staff & service
Disliked: Cleanliness, room comfort
Hip location BUT poor quality sheets not even tucked in, hard brick pillows, bathtub slippery, 1 euro quality shower curtain that stuck on us while slipping and showering..big sign warning water spillage causing possible damage could cost the security deposit of 150pounds which was not mentioned in the reservation! I hope we got it back! Futon bed not sofa bed Kitchen table in living room with sofa bed, no counter space Noooo deadbolts on the door, the owner said they could come at ANY time to check
Verified review

6/10 Okay

carlotta

Disliked: Cleanliness

Appartamento spazioso

L'appartamento e l'ufficio per il check in sono relativamente vicini. Anche l'appartamento si trova vicino al centro, anche se situato in una via non troppo carina. Spazio e carino, peccato per l'acqua calda della doccia che sembrava inesistente! Ben arredato(anche se la doccia in camera ci ha lasciati un po' esterrefatti) e letti comodi, cucina con tutto il necessario. Pulizie non eccellenti, abbiamo trovato la cucina un po' sporca di sugo e dei capelli nella doccia. Però tutto sommato ci siamo trovate bene.
Verified review

8/10 Good

DAWEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
给升级了房间，不过不是同一家宾馆，还行吧
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cero flexibilidad

Lamentablemente lo único que puedo decir es que no pude llegar al hotel ya que como llegue de madrugada y el servicio es hasta las 11 de la noche, marque al número de emergencia y me dijeron que no podían hacer nada por mi, ya que a esas horas no trabajan y además era domingo. Así que me quede sin hotel.
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great apartment in a rough neighbourhood

This was a great place for our trip to Brussels, and I can't really fault the flat itself. It was modern, quiet, clean and spacious, and we really liked having a kitchen which you obviously don't get in a hotel. The staff at the office (located about 6-7 minutes from the flat) were friendly and helpful. Unfortunately we were a bit unnerved by the location - it's very central which is great - but it felt a bit rundown and we didn't feel comfortable. To be fair, it wasn't just this area that we found to be a bit rough, many of the tourist streets in the centre of Brussels had the same feeling. I'd definitely recommend the apartment if it were in a different area.
Verified review

4/10 Poor

bh

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Where to check in

No where on the booking site does it say that you have to check in at a random office 10 minutes away. Also difficult to find due to street names changing every block. There is no elevator so getting up the stairs is treacherous at best with luggage. The stairs were filthy and smelled of urine. The ground floor showed signs it was recently burgled. The room was clean but a little noisy. No breakfast available.
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Déconseillé

Bonjour, Tout d'abord la réception des clés est à 10min à pieds de l'appartement, Il y a un supplément de 30€ si vous arrivez après 22h, 40€ après 23h et 50€ après minuit. L'accueil n'est pas aimable, Il y a des tâches noires d'humidité dans la salle de bain, Des trous dans certains murs, Et pas de clim. L'appartement est spacieux et le lit est comfortable, si ce n'est que nous avons eux deux couettes. C'est à 15-20min de la grand place, il n'y a rien à proximité.
Verified review

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most beautiful room we stayed in. Loved it.
Verified review

10/10 Excellent

ANGELICA M.

Liked: Staff & service, property conditions & facilities, room comfort

Nuestra estadía

Fue una muy buena estadía. Esta ubicado muy cerca al centro de Bruselas. Lo único un poco incómodo es tener que hacer el Check in a 3 o 4 cuadras de donde esta el apartamento y que el Check out sea a las 10 30 cuando en todos los lugares es a las 11 o a las 12. En general muy bien y central
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien!!

Appartement spacieux vraiment très bien ! Proche de la Grande Place