For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
At this Lower Town hotel, you'll be well placed to visit La Grand Place and Galeries Royales Saint-Hubert, both steps away. Manneken Pis Statue and Royal Museums of Fine Arts of Belgium are also within half a mile (1 km).
Business services
This hotel features a fitness center and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. A coffee shop, a computer station, and dry cleaning are also on offer.
Free WiFi, satellite TV
The 92 guestrooms offer TVs with satellite channels, along with free WiFi and hair dryers. Other amenities include safes, phones, and desks.
Floris Arlequin Grand-Place ratings based on 3 Verified Reviews
Review Summary
2.0
out of 5
2.0 out of 5.0
Room cleanliness2.5 out of 5.0
Service & staff2.5 out of 5.0
Room comfort3.0 out of 5.0
Hotel condition2.5 out of 5.0
Guest reviews for Floris Arlequin Grand-Place
Everyone (2)Couples (1)
3 out of 5
Renovation work going on it’s quite noisy location is ok
Posted by a verified traveler on Sep 14, 2019
Was this review helpful to you?
Comment from Hotel Management
Sep 16, 2019
by Guest Relations
Dear Sir, Madam,
Thank you for taking the time to share about your experience in our hotel.
Please, accept our sincere apologies in case the renovation process caused you any inconveniences.
Moreover, we are sorry about the noise issues you have experienced during the stay. In case you prefer a quieter room, do not hesitate to inform us in advance. Our team is focused on providing our guests the best experience and we are always working to fulfill guest requests upon availability.
We hope to have the chance to welcome you again in the future.
Warm regards,
Guest Relations
1 out of 5
Initially we were questioned as to whether we were in the right place by the extremely rude front desk person. We let that go, and priceeded to check in. He pulled a jeybcard premade for a room on the second floor, ince walking in to that room we felt like we had been handed the crappiest room in the hotel. It was musty, smelled of cigarettes, had no safe and LOOKED NOTHING like any of the pictures. We immediately went backndownstairs to complain, which we we ridiculed for complaining, however, given a much better room. It is in the heart of city central, you will not be treated like a welcome guest in that area. We did not feel welcome in the bar next door and the restaurants will harass you for service. Overall awful experience.
Posted by a verified traveler on Aug 17, 2019
Was this review helpful to you?
Comment from Hotel Management
Aug 23, 2019
by Guest Relations
Dear Sir, Madam,
Thank you for taking the time to tell us about your unfortunate experience in our hotel.
We always appreciate comments from our customers so we can serve you better.
We will look into the problem caused your concern and take it with utmost priority.
If it happens that we disappoint a guest,we will try this to be the last time.
Warm Regards,
Guest Relations
2 out of 5
Three stars if you expect less
Pros:The breakfast room.
Cons:Hospitality and service.
Location:Steps away from the Grand Place; minutes from top Brussels churches, museums. galleria shopping.
The sub-bar facilities and services at this hotel may be best exemplified by its FALSE claim to provide laundry and dry cleaning service for its guests. We were told that if we dropped off clothes before 9 a.m. Oct 4, we would have them back clean and folded that evening,
This was important an amenity to us, which we emphasized to the front desk staffer when we dropped off our bags of clothing --which he insisted we itemise and sort-- before 9 p.m. October 3. When we returned to pick up on the evening of Oct 4, the desk manager scrolled through his computer, said the cleaner the hotel worked with had gone out of business, and handed us back our dirty clothes. No apologies. No returned call or apology from manager.
The front desk man feebly claimed someone had called our room. No one had; our son was sick in bed there all day. There were no messages on our phones or in our room.
The Floris Hotel Arlequin's single strength is its location -- if you don't mind the fact the facility is on a grimy street, strewn with trash bags, adjacent to seedy bars and clubs whose patrons yell and shout at one another throughout the night. On the first night of our stay, it was so loud outdoors it was impossible to sleep.
The "superior room for three" was bare-bones, and cramped.
The front desk staff were friendly but utterly unhelpful when asked for such amenities as a ginger ale for a sick guest, or names of local shops or services (a manicure, for instance).
This property is closed from March 23 2020 to January 31 2021 (dates subject to change).
Property Features
There's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. A computer station is on site and WiFi is free in public spaces. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Floris Arlequin Grand-Place. This 3-star Brussels hotel is smoke free.
92 guestrooms or units
7 levels
Bar or lounge
Coffee shop
Business facilities
Breakfast available (surcharge)
Dry cleaning
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Television in lobby
Elevator
No smoking on site
Family Friendly Amenities
Family property
Free WiFi
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Transport
Airport: Brussels - National Airport (BRU) (14.4 km / 8.9 mi)
Train station: Central Station (0.7 km / 0.4 mi)
Metro station: De Brouckere Station (0.3 km / 0.2 mi)
Room Amenities
Floris Arlequin Grand-Place offers 92 accommodations with safes and hair dryers. Televisions come with satellite channels. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Television
Satellite channels
Shower and tub combination
Housekeeping (daily)
Hair dryer
Safe
Telephone
Desk
Climate control (air conditioning)
Ensuite bathroom
Food & Drink
For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
7th Heaven. - This restaurant serves breakfast only.
Nearby Activities
Recreational amenities at the hotel include a fitness center.
Casino nearby
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair accessible (may have limitations)
In-room accessibility
Hotel Policies
Check-in
Check-in time starts at 3 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Children stay free when using existing bedding.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pet Policy
Pets: EUR 15 per pet, per day
Maximum 1 per room
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts credit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.
Staff temperature checks are conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Debit cards not accepted
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
No rollaway/extra beds available
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are not available
No gap period between guest stays
Fees
Guests will be asked to pay the following charges at the property:
A tax is imposed by the city: EUR 4.24 per accommodation, per night
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: EUR 15 for adults and EUR 15 for children (approximately)
Nearby parking fee: EUR 18 per day
Pet fee: EUR 15 per pet, per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Arlequin Grand Place
Floris Arlequin
Floris Arlequin Grand Place
Floris Arlequin Hotel
Floris Hotel Arlequin
Floris Hotel Arlequin Grand Place
Floris Hotel Grand Place
Hotel Arlequin
Hotel Floris Arlequin Grand Place
Hotel Floris Grand Place
Floris Arlequin Grand-Place Hotel Brussels
Floris Arlequin Grand-Place Hotel
Floris Arlequin Grand-Place Brussels
Hotel Floris Arlequin Grand-Place Brussels
Brussels Floris Arlequin Grand-Place Hotel
Hotel Floris Arlequin Grand-Place
Floris Hotel Arlequin Grand Place
Floris Arlequin Grand Brussels
Floris Arlequin Grand Brussels
Floris Arlequin Grand-Place Hotel
Floris Arlequin Grand-Place Brussels
Floris Arlequin Grand-Place Hotel Brussels
You should know
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
There was an error importing /Brussels-Hotels-Floris-Arlequin-Grand-Place.h53260-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Brussels-Hotels-Floris-Arlequin-Grand-Place.h53260-p2.Hotel-Reviews?rm1=a2&
Frequently Asked Questions
Floris Arlequin Grand-Place does not have a restaurant on site. Nearby dining options include Brussels Beer Project (14-min walk).
Free parking is not available at this hotel.
Floris Arlequin Grand-Place is 10.2 mi (31-min drive) away from the Brussels (BRU-Brussels - National) airport, the closest popular airport to the property.
Floris Arlequin Grand-Place does not have a pool.
There are no spa services available at this hotel.
Free breakfast isn't provided at Floris Arlequin Grand-Place, but buffet breakfast is offered for a fee of EUR 15 for adults and EUR 15 for children. It's available every day from 7:00 AM to 10:00 AM.
Check-in is from 3 PM - midnight.
Airport shuttle services are not available at Floris Arlequin Grand-Place.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
