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SureStay Plus Hotel by Best Western St Marys Cumberland

3-star property
2710 Osborne Rd, St. Marys, GA 1-855-201-7819
4.0 out of 5
Very good!
See all 14 travelocity Reviews

"The beds were wonderful. The pool was awesome with tables and chairs covered screen and trees just such a beautiful place to sit and relax in the even ... " More

By a verified traveler on Tue 31 May 2022

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Hotel Description

3-star hotel near Naval Submarine Base Kings Bay

In St. Marys

You'll be within 3 miles (5 km) of Naval Submarine Base Kings Bay and 6 miles (10 km) of Cumberland Island Ferry with a stay here. Cumberland Island National Seashore Visitor Center and St. Marys Submarine Museum are also within 6 miles (10 km).

Renovated in 2021

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Traveling on business? Take advantage of the business center and onsite conference space. There's an outdoor pool on site, and a 24-hour front desk and a terrace are also provided.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$83* Per night/room Feb 23 - Feb 24

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

SureStay Plus Hotel by Best Western St Marys Cumberland ratings based on 14 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for SureStay Plus Hotel by Best Western St Marys Cumberland

Everyone (5) Couples (2) Family (3)
5 out of 5
The beds were wonderful. The pool was awesome with tables and chairs covered screen and trees just such a beautiful place to sit and relax in the evenings.

Posted by on May 31, 2022

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Comment from Hotel Management

Jun 11, 2022 by Melissa, General Manager

Hello Robin! Thank you very much for writing such a great review!! It sounds like you enjoyed your time with us. Please come back again whenever you need a relaxing getaway.

5 out of 5

Posted by on Feb 20, 2022

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5 out of 5
Of all the places we have stayed in the last fifteen years Sure stay is our favorite. Comfortable big rooms, extremely friendly staff, great breakfast. I have already recommended it to several people

Posted by on Jul 29, 2021

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Comment from Hotel Management

Jul 30, 2021 by Melissa, General Manager

Thank you very much for the great review. I can tell you had a great stay. Please come back soon!

5 out of 5
I liked everything about this stay, it is the best place I have stayed since I left home.

Posted by on Jul 5, 2021

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Comment from Hotel Management

Jul 6, 2021 by Melissa, General Manager

Thank you so much for the compliment. Please come back soon.

4 out of 5
Bed and pillows uncomfortable. Everything else was good

Posted by on Feb 1, 2020

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Comment from Hotel Management

Feb 1, 2020 by Melissa, General Manager

Thank you for giving us valuable feedback. I'm sorry that your stay did not meet your expectations. Please consider visiting us again so we can do even better.

3 out of 5

It served the purpose.

We arrived at 3:30am, as expected, and hurried to the room for a bath and 3 hrs sleep we managed to get before a festival we participated in. The overall condition of the hotel and room was far less than we expected but was sufficient.

Posted by on Jul 6, 2018

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4 out of 5
A WHOLE LOT MORE than what you paid for. the location is on the mainland BUT is perfectly centered between Jekyll Island and Anastasia Islands, and all others in between. If you want a centralized local that gives you ease of access to multiple islands and beaches, THIS IS IT. The suite was enormous with full kitchen and separate living room from the bedroom. It was VERY clean and comfortable. The only thing I missed was my own pillow. Its modestly decorated but perfectly utilitarian. Unless you have to wake upto the sound of the ocean this is the ideal place to stay. Lets face it, South Ga doesnt have alot going on in any one location so youre better off having access to ALL the local beaches and islands.

Posted by on Jun 27, 2018

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5 out of 5

Wonderful property, Amazing staff

Pros: Cleanliness of property and friendliness of staff
Location: This property is located approximately five miles from the naval base and less than an hour from Fernandina Beach Florida.
Richard and his staff are fantastic, they did everything in their power to make sure my family and I were happy and comfortable. The property seems a bit older but is quaint and very family oriented, it has been kept well and shows the pride that management and staff has taken in it.

Posted by , from Dallas, Texas on Aug 6, 2015

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5 out of 5

Very clean rooms and friendly staff

Pros: cleanliness and staff
Location: The hotel is close to I95. Fernandina Beach and a new movie theater in Yulee are both very close as well.
My husband and I needed an inexpensive place to stay close to Fernandina Beach for a few days. This ended up being the perfect place! The rooms were very clean, and the staff were all extremely helpful and courteous. We would definitely recommend this hotel to others looking for a clean and inexpensive place to stay.

Posted by , from Georgia on Jul 1, 2015

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Comment from Hotel Management

Jul 23, 2015 by Richard

Miss Stacey, thank you for the kind comments and we are glad you had a great stay. We always work hard to maintain clean rooms and maintain a friendly and courteous relationship with our guests. We hope to host you on future visits as there are several events and places to see throughout the year here in Saint Mary's. Have a great summer!!

3 out of 5

This hotel needs improvement.

Pros: Free breakfast, Free Internet, Quiet
Cons: old and tired hotel
We had a smoking room, so I understood there would be a smell, but it was heavier than it should have been. Bought a candle and that helped. The breakfast was okay: wafles, yogurt, fruit, various breads for toast, cold cereal, even instant oatmeal. Never used the pool, but it looked okay. We did move a chair and found an open box of condoms on the floor. Ick!

Posted by , from Round Lake Beach, IL, USA on Jul 22, 2012

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About the SureStay Plus Hotel by Best Western St Marys Cumberland

Location 2710 Osborne Rd, St. Marys, GA 31558

Property Features

A computer station is on site and WiFi is free in public spaces. There's an onsite business center. An outdoor pool, a terrace, and barbecue grills are also featured at the business-friendly SureStay Plus Hotel by Best Western St Marys Cumberland. Free self parking is available. A complete renovation of SureStay Plus Hotel by Best Western St Marys Cumberland was completed in November 2021. This 3-star St. Marys hotel is smoke free.

  • 78 guestrooms or units
  • 2 levels
  • 4 buildings
  • Built in 1987
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

SureStay Plus Hotel by Best Western St Marys Cumberland offers 78 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature premium bedding. Televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries. This St. Marys hotel provides complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

  • Bathrooms are partially open
  • Television
  • Cable channels
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (once per stay)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Climate control (air conditioning)
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 6:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 30.00 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 80 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector and a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Carbon monoxide detector
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0 per stay (rates may vary)
  • Pet fee: USD 30.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cumberland Inn
  • Cumberland Inn St. Marys
  • Cumberland St. Marys
  • Cumberland Inn Suites
  • Cumberland Inn Suites
  • SureStay Plus Hotel by Best Western St Marys Cumberland Hotel

You should know

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.