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Thatched Cottage Hotel

3.0 star property
Enjoy the free WiFi at this 3-star Brockenhurst hotel

Choose dates to view prices

Photo gallery for Thatched Cottage Hotel

Garden
Restaurant
32-inch flat-screen TV with digital channels, TV
Front of property
Historic Superior Double Room | Hypo-allergenic bedding, individually decorated, individually furnished

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

View in a map
16 Brookley Road, Brockenhurst, England, SO42 7RR
  • Place, New Forest National Park
    ‪1 min walk‬
  • Place, Brockenhurst College
    ‪3 min walk‬
  • Place, SenSpa at Careys Manor Hotel
    ‪5 min walk‬
  • Airport, Southampton (SOU)
    ‪28 min drive‬

Room options

View all photos for Historic Double Room

Historic Double Room | Hypo-allergenic bedding, individually decorated, individually furnished

Historic Double Room

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Historic Superior Double Room

Historic Superior Double Room | Hypo-allergenic bedding, individually decorated, individually furnished

Historic Superior Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double or Twin Room

Double or Twin Room | Hypo-allergenic bedding, individually decorated, individually furnished

Double or Twin Room

  • 129 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Historic Superior Double Room

Historic Superior Double Room | Hypo-allergenic bedding, individually decorated, individually furnished

Historic Superior Double Room

8.0 out of 10
Very good
(1 review)
  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Brockenhurst

In Brockenhurst .You'll be within 6 miles (10 km) of New Forest National Park and 9 miles (15 km) of Beaulieu National Motor Museum. Exbury Gardens and Steam Railway and Paultons Family Theme Park - Home of Peppa Pig World are within 12 miles (20 km).

What's nearby

  • New Forest National Park - 1 min walk - 0.0 miles
  • Brockenhurst College - 3 min walk - 0.2 miles
  • SenSpa at Careys Manor Hotel - 5 min walk - 0.3 miles
  • St. Nicholas Church - 8 min walk - 0.5 miles
  • Brockenhurst Manor Golf Club - 3 min drive - 1.5 miles

Getting around

  • Brockenhurst Station - 3 min walk
  • Heathrow Airport (LHR) - 95 min drive

Restaurants

  • ‪Monkey Brewhouse - ‬6 min drive
  • ‪Coffee Monger's - ‬6 min drive
  • ‪The Terrace Cafe - ‬4 min walk
  • ‪Hartnett Holder & Co - ‬10 min drive
  • ‪The Paddle In The Forest - ‬5 min walk

About this property

Thatched Cottage Hotel

Enjoy the free WiFi at this 3-star Brockenhurst hotel
There's a coffee shop/cafe on site. Free breakfast is served daily. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A terrace, multilingual staff, and a garden are also featured at Thatched Cottage Hotel. Free self parking is available.

This 3-star Brockenhurst hotel is smoke free.

  • 1 building
  • 4 guestrooms or units
  • 2 levels
  • Built in 1627
  • Full breakfast (free)
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Terrace
  • Garden
  • Outdoor picnic space
  • No smoking on site
  • Coffee shop
Thatched Cottage Hotel offers 4 accommodations with complimentary bottled water and coffee/tea makers. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with digital channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

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4.9 out of 5, Exceptional, 60 reviews
$165 nightly
The price is $199
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Total with taxes and fees
Daisybank Cottage

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 8:00 AM to 11:00 AM
  • A coffee shop/cafe

Things to do

  • Bicycle rentals

Accessibility

  • Hardwood flooring in public areas
  • No elevator
  • Smooth flooring in public areas
  • Tile flooring in public areas

Room amenities

Entertainment

  • 32-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 8 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 8 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 10 per accommodation, per stay
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.0 per day.
  • Cribs (infant beds) are available for GBP 5.0 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: GBP 150 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: GBP 10 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 5.0 per stay
  • Rollaway bed fee: GBP 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Thatched Cottage Brockenhurst
Thatched Cottage House Brockenhurst
Thatched Cottage Hotel Hotel
Thatched Cottage Brockenhurst, New Forest National Park
Thatched Cottage Hotel Brockenhurst
Thatched Cottage Hotel Brockenhurst
Thatched Cottage Hotel Hotel Brockenhurst

Frequently asked questions

How close is Thatched Cottage Hotel to the airport?

Thatched Cottage Hotel is 15.2 mi (36-min drive) away from the Bournemouth (BOH-Bournemouth Intl.) airport, the closest popular airport to the property.

Does Thatched Cottage Hotel have an airport shuttle?

Thatched Cottage Hotel offers an airport shuttle 24 hours a day, on request, for a charge of GBP 150 per vehicle, one-way.

How close is Thatched Cottage Hotel to the beach?

This hotel is 9.2 mi (23-min drive) from Milford on Sea Beach and 9.7 mi (55-min drive) from Yarmouth Beach. Don't forget your sunscreen!

Does Thatched Cottage Hotel offer free breakfast?

Thatched Cottage Hotel offers free full breakfast every day from 8 AM to 11:00 AM.

Is there a casino at Thatched Cottage Hotel?

No, there is no casino at this hotel, but Grosvenor Casino (21-min drive) and Genting Casino (23-min drive) are nearby.

What time is check-in at Thatched Cottage Hotel?

Check-in start time: 4:00 PM; Check-in end time: 8 PM.

Is there free parking at Thatched Cottage Hotel?

This hotel offers free self parking.

Does Thatched Cottage Hotel have a pool?

Thatched Cottage Hotel does not have a pool.

Does Thatched Cottage Hotel have a spa?

There are no spa services available at this hotel.

How close is Thatched Cottage Hotel to downtown Brockenhurst?

Thatched Cottage Hotel is 1.4 mi away from Brockenhurst.

Thatched Cottage Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 37 out of 69 reviews
Rating 8 - Good. 25 out of 69 reviews
Rating 6 - Okay. 5 out of 69 reviews
Rating 4 - Poor. 1 out of 69 reviews
Rating 2 - Terrible. 1 out of 69 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

James

Liked: Cleanliness, staff & service
Steep staircase which we were not informed about my wife has a disability which made it difficult to get up and down
Stayed 1 night in Sep 2025

10/10 Excellent

Peter Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charm, comfort and wonderful cakes

A very pleasant stay of three nights in a Superior Heritage room - we would stay here again. Our charming, quirky upstair room in the roof space, had a very comfortable bed, was well appointed and had good storage. Access was via steep stairs which were absolutely fine if you turned sideways on and held the rail - the quirky ancient charm is all part of the stay. The bedroom door opens into the bathroom with separate side toilet. I specifically selected a room with a bath and so I was very happy with it, but it is worth noting the bath does not come with a shower curtain, so bathing really was the only option. The bedroom’s double aspect windows gave pleasingly good airflow during what was a hot spell and made the room very pleasant indeed. Ventilation for the toilet and bathroom area is via these same windows and was very efficient. Downstairs had a charming little fireplace lobby/sitting room with information leaflets on a dresser. The airy and well run breakfast area / Esme’s tearooms was wonderful. All staff were really friendly, efficient, hardworking, and genuinely interested in their guests and visitors. Of special note was the wonderful Daisy, whom we looked forward to seeing each morning. Daisy gave us some very helpful ideas of places to visit. We also enjoyed a lovely afternoon tea one day, with all food beautifully presented. The cakes were amazing and the tea garden was attractive and spacious. A lovely stay - thank you.
Stayed 3 nights in Aug 2025

6/10 Okay

SG

Disliked: Room comfort

Misleading

This was disappointing as the hotel was on a very busy junction of two roads and a railway track. The room we had was up some very narrow steep stairs that were hard to navigate. The roof was very low which meant you had to mind you head going into the dated toilet and also getting in and out of the bath was a struggle as again the roof was low and angled. Bed was not the most comfortable. There was a pub right next door which meant it was noisey every night. Rooms smelt damp when the doors to the bathroom were closed overnight. Not one we will return too unfortunately.
Stayed 2 nights in Jul 2025

10/10 Excellent

Matt

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, brilliant location. Breakfast was amazing too.
Stayed 1 night in Jul 2025

6/10 Okay

Wendy

Disliked: Cleanliness

Disappointing

We were very disappointed with our stay considering the price paid. The room up in their "loft" was cramped and Im not sure that the access stairs were legal for a hotel. I accept that this is an old property, but the room had lots of cobwebs and was generally quite scruffy. The room was extremely dark, and the different levels caused some issues with stubbing toes on steps etc! No full length mirror and nowhere to put washing things in the bathroom - had to put our things in the bath! Facilities were poor. Staff were a little "brusque". I would not pay the prices charged to stay here again. Location was good, and the main reason why we chose to book this hotel.
Loft room -0 difficult to access
Dark and small
Stayed 2 nights in Jun 2025

10/10 Excellent

Darin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place to stop

Had a lovely stay, our room was up some very steep stairs, need to be careful. Some items in the room need some TLC, but overhaul very nice. Had some nice tea and coffee plus biscuits
Stayed 1 night in Jul 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Simon

Liked: Cleanliness
Stayed 7 nights in Aug 2024

4/10 Poor

OMRY

Stayed 1 night in Jun 2024

6/10 Okay

Sue

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Quaint cottage and staff were polite. The room we stayed in was nice and bright. There was a very bad damp problem in the en suite especially above the shower, not just on the ceiling but the shower sealant was all black and the bottom of the shower door had not even been cleaned of all the mould. The shower was very powerful and water hot. Skirting of the bedroom was missing exposing the gap between floor and ceiling. Although there was radiator heating the thermostat was loose and difficult to tell which way to turn it to increase. The room felt warm but the floor, although it looked pretty, was absolutely stone cold. The windows close, paint peeling and look grubby. The curtains were badly hung and dragged on the floor so we’re dirty. There was a wardrobe which had the most ridiculous glass panels stuck to the front doors the type that would be fitting of a circus where the reflection made you look very short and twice as wide. On inside of the wardrobe door were 4 mirror tiles butted together to be a vertical rectangular shape. The bedside cabinets and sideboard have had no protection on the tops and are badly water stained. Bed was fantastically comfy and clean. Kettle was placed under the wall mounted tv!! Breakfast was fabulous, but the small breakfast room leads to outdoors and so when people used the door the cold came in and food cooled. Expensive b&b for what was on offer.
Stayed 1 night in Dec 2023

10/10 Excellent

Cynthia Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was in the heart of the New Forest, convenient for other towns/villages/beaches we visited, forest walks close by. Room and ensuite were comfortable and very clean. Breakfast was excellent, many choices. Staff friendly and accommodating. Pub next door served excellent evening meals. Would definitely recommend.
Stayed 6 nights in Nov 2023

8/10 Good

Alison

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A period property with plenty of character! We stayed in one of the historic rooms which was full of charm. Breakfast was lovely, the gin bar had plenty of choice and we were well looked after by the staff. The hotel has a good choice of restaurants nearby and is in an excellent location for visits to the New Forest.
Stayed 2 nights in Nov 2023

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in 'senca' garden room for one night & will be back for longer. Rooms clean & have all that you need.We did ask for an iron & it was brought straight away with ironing board.Slept well,beds comfy & quiet rooms. Breakfast was lovely & plentiful choices to have. Staff were really helpful & friendly Overall & lovely relaxed night away in a beautiful thatched cottage close to train st,bike hire shop,bars & restaurants. Look forward to returning.
Stayed 1 night in Oct 2023

8/10 Good

Andy

Liked: Cleanliness, staff & service, room comfort

Lovely cottage with friendly staff.

Really nice venue in an excellent location, very close to train station and bike hire shop, plus local pubs. Friendly staff, and nice breakfast, although they did seem to struggle with poached eggs, they were always overcooked when I, or any of the others in my group ordered them. But I have to say, they did the best scrambled egg I’ve ever had! My only other gripe would be the bathroom in the studio we were staying in, the walls need plastering, some tiles or splash back of some sort fitted around the bath, and the actual bath fitted properly. The side panel is falling out, and the silicone around the bath looks like it was done by a 5 year old!
Stayed 3 nights in Oct 2023

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

As lovely as it looks

We thoroughly enjoyed our stay at Thatched Cottage. It is close enough to the forest to see the horses and walk through the luscious trees and foliage. It is also close to shops and restaurants. We walked easily from the station. Check in was easy and although we were up a flight of stairs we were helped with the luggage. Perhaps a little more attention could be given to offering assistance early as the paths are a little uneven. The room was delightful with a comfortable bed. Breakfast was pleasant and plentiful
Stayed 2 nights in Sep 2023

8/10 Good

Gary

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lack of info

Everything was fine nobody told us about the stairs or low doors for someone that is disabled as I am it was a struggle
Stayed 1 night in Sep 2023

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My first real visit to Brockenhurst and was very impressed with this cottage hotel, staff really friendly room basic but comfortable, breakfast very nice with a good full English, very handy in the heart of the new forest will stay here again
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place. It was just noisy Friday night from guests in other rooms. New Forest is great! I liked Roydon Woods. (Watch your step on sidewalks because some have a lot of livestock manure.)
Stayed 3 nights in Aug 2023

8/10 Good

Marilyn

Stayed 1 night in Aug 2023

10/10 Excellent

Sunny

Liked: Cleanliness, staff & service, property conditions & facilities
Quirky place to stay in Brockenhurst, nice gin bar and great service.
Stayed 1 night in Aug 2023

8/10 Good

daniele

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quaint and quirky. Do not book a historic room if you have mobility issues. Breakfast was very good, lots of choice. The only downside was shower is a hand held attachment to mixer tap, not a shower over the bath. You had sit in the bath to use but was no problem for a few days. Would stay again.
Stayed 2 nights in Jul 2023

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed in a beautiful, cosy garden room with patio doors leading onto a small quiet garden. Tasty high quality breakfast with great service. We throughly enjoyed our stay.
Stayed 2 nights in Jun 2023