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Quality Inn

2.5-star property
3281 West State St., Bristol, TN 1-855-201-7819
3.6 out of 5
Good!
See all 11 travelocity Reviews

"Cleanliness and great staff service " More

By a verified traveler on Thu 03 Nov 2022

Points Of Interest

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Hotel Description

Hotel near Bristol Regional Medical Center, connected to a shopping center in Bristol

In shopping district

Stay at this Bristol hotel and you'll be within half a mile (1 km) of Bristol Regional Medical Center and 2 miles (3 km) of The Pinnacle. Bristol Municipal Stadium is within 6 miles (10 km) and Bristol Motor Speedway is within 12 miles (20 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Business travelers can take advantage of the business center. A gym is provided and the front desk is staffed around-the-clock.

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Quality Inn ratings based on 11 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Quality Inn

Everyone (7) Couples (2) Family (2)
5 out of 5

Posted by on Apr 12, 2023

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Comment from Hotel Management

May 2, 2023 by x

Thank you for staying with us.

5 out of 5
Cleanliness and great staff service

Posted by on Nov 3, 2022

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Comment from Hotel Management

Nov 3, 2022 by x

Thank you for staying with us. Hope to see you again on your next visit to Bristol, TN

4 out of 5
Good price not bad too many places to choose from for the concert

Posted by on Oct 31, 2021

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Comment from Hotel Management

Oct 31, 2021 by X

Thank you for staying with us

5 out of 5
Good location friendly staff

Posted by on Sep 19, 2021

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Comment from Hotel Management

Sep 20, 2021 by x

Thank you for staying with us.

5 out of 5
This property is taking all precautions for covid to ensure a safe stay.

Posted by on Mar 22, 2021

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Comment from Hotel Management

Mar 22, 2021 by x

Thank you for staying with us. We are doing everything we can do to help keep all of us stay.

3 out of 5

WOULD NOT STAY FOR EXTENDED AMOUNT OF TIME

Pros: WARM ROOM HOT SHOWER COMFORTABLE BED AND TV GOOD ENOUGH FOR ONE NIGHT
Cons: CLEANLINESS AND STAFF ACTED LIKE THEY DID NOT CARE IF THEY WERE EVEN THERE AND OUTSIDE OF HOTEL NEEDS UPGRADED BECAUSE NICE HOTEL BESIDE MAKE IT LOOK
Location: PLENTY OF RESTAURANTS AND CLOSE TO EVERYTHING
GOOD NIGHT SLEEP AND ROOM SEEMED NICE BUT BATHROOM AND SINK NOT VERY CLEAN

Posted by on Mar 6, 2017

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Comment from Hotel Management

Mar 10, 2017 by Ash

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback. We strive to provide best value for the money in the economy sector around Bristol area. Hope we get to see you soon in the near future.

2 out of 5

Terrible night's sleep

The price was great and the room was ok, but the pillows were practically nonexistent and the bed was horrible. Would not stay here again

Posted by , from AL on Mar 2, 2017

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Comment from Hotel Management

Mar 6, 2017 by Ash

Many thanks for sharing your thoughts on your recent stay. It's so disappointing to hear that your stay was not what you expected. I will look into this matter and will address the issue and will fixed the pillows and bed. We hope that if your travels bring you back to Bristol, you will consider our hotel again. I am confident we can exceed your expectations on a future stay.

3 out of 5

It Works For One Night

Pros: Conveniently located at the highway exit, and the price didn't break the bank.
Cons: Replace the carpet and get fluffier, softer towels.
Location: This was a one-night stopover on the way to our destination. We didn't plan to do anything in the area.
The carpet, first thing you see when you open the door, was something I didn't want to put my bare feet on. Other than that, the room was clean. The chair and footstool were worn. A top-notch hotel would have replaced them years ago. The room had a fridge, microwave and hair dryer, but no coffee maker, and the towels felt like sandpaper. The breakfast consisted of apple juice, milk, two kinds of cold cereal, toast, a container of muffins and rolls, and lousy coffee. If all you are looking for is a bed and a shower, this place is fine. The price was right. If I was planning to spend a week there, I would reconsider, but for only one night, it works.

Posted by , from PA on Jun 12, 2016

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Comment from Hotel Management

Jun 16, 2016 by Ash

Thank you so much for taking the time to write us a review and provide us with your feedback. We strive to provide best value for the money in the Bristol area. I am confident we can exceed your expectations on a future stay. We hope to welcome you back again soon. Hope we get to see you soon in the near future.

2 out of 5

Bristol mother Speedway

Pros: The room was OK and clean
Way too much money for this hotel.But during this weekend all hotels are expensive. The Web site said their was a pool and a hot tub.when we got their the pool had been closed for a long time but website said it was still open.no hot tub just one in a room. Free breakfast was a joke.. sunny D for orange juice and dollar store muffins and little Debbie snacks. Their was a man standing by the breakfast all the time watching you like a hawk so you won't take any breakfast items out the door.But on the good side our room had wood floors, and a nice t.v was also clean good room for $40 not $160

Posted by on Apr 29, 2016

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Comment from Hotel Management

May 2, 2016 by Ash

Many thanks for sharing your thoughts on your recent stay. I am sorry to hear that you were given wrong information from Travelocity regarding the pool and hot tub. We have not advertise the pool or the hot tub on any website, you need to check the Travelocity website. During the race weekend we serve hot breakfast biscuit & gravy with other continental breakfast. I am sorry the staff was making sure the breakfast area is clean and making sure the supply is sufficient. We strive to provide best value for the money in the Bristol area. Hope we get to see you soon in the near future.

4 out of 5

Affordable and comfortable

There were a few issues they could attend to but to their credit I didn't ask them to. The housekeeping was a little over enthusiastic about trying to clean my room but polite and understanding when I got frustrated. There was no "do not disturb" sign but again I didn't request one. The tub drain/plug wouldn't hold water which was disappointing as that's a luxury I look forward to in a hotel since I live in a campers, but I did not make them aware. The staff was very accommodating and I feel confident had I informed them they would have made every effort to correct any and all issues.

Posted by , from bristol tn on Jan 3, 2016

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About the Quality Inn

Location 3281 West State St., Bristol, TN 37620

Property Features

Public spaces have free WiFi. There's an onsite business center. Free breakfast is served daily. A fitness center and a vending machine are also featured at the business-friendly Quality Inn. Self parking is free. Smoking is allowed in designated areas at this Bristol hotel.

  • 45 guestrooms or units
  • Continental breakfast (free)
  • Business facilities
  • Front desk (24 hours)
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Quality Inn offers 45 accommodations, which are accessible via exterior corridors and feature air conditioning. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations. This Bristol hotel provides complimentary wireless Internet access. Televisions come with premium cable channels. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer available
  • Iron and ironing board available
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 7:00 AM to 9:00 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • No elevator (single level property)
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Discover, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Carbon monoxide detector
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per night

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • American Inn Bristol
  • American Bristol
  • Quality Inn Hotel
  • Quality Inn Bristol
  • American Inn Bristol
  • Quality Inn Hotel Bristol

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Alcohol isn't served at Quality Inn.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.