2/10 Terrible
Tuta
Traveled with family
Dec 20, 2023
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Your location is decent and the room we had was quiet. However, it is unacceptable and incomprehensible that you would allow tired travelers who might have respiratory problems/asthma to sleep in a room/bathroom full of mold. Pain on the ceiling does not cover mold friends! It is unsanitary, the bathroom was incredibly dirty, filthy as a matter of fact and we will never recommend your services and return. We are not picky generally as we are seasoned travelers but I left coughing and cannot accept that your moldy bathroom can ruin people's health and/or vacation. Please fix this problem, clean your bathroom and room floors diligently, connect with the people who stay with you at least once to ensure that they are satisfied (we never saw anyone other than the lady who took us to our room without uttering one word), please provide them with clean towels daily. Do not charge if you cannot provide safe sleeping quarters for your customers. The floor were wet from condensation in the hallway and in the bathroom, ventilation is a must for you and a no brainer since there is so much mold throughout. Expedia should not use you.
Tuta
Stayed 3 nights in Dec 2023