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The St. Regis Bora Bora Resort

5-star property
Motu Ome'e BP 506, Bora Bora, 1-855-201-7819
1.0 out of 5
See all 1 travelocity Reviews

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Hotel Description

5-star beachfront resort near Le Meridien Beach

Beachfront retreat

Stay at this Bora Bora resort and you'll be within 2 miles (3 km) of Le Meridien Beach and 6 miles (10 km) of Matira Beach. Coral Gardens is within 6 miles (10 km) and Mt. Otemanu is within 9 miles (15 km).

Poolside dining

This luxury resort features a private beach, a full-service spa, and 4 restaurants. Enjoy beachfront dining and relax with sun loungers and beach umbrellas. Families will appreciate the free kid's club, onsite laundry facilities, and in-room childcare.

Villa, 1 Bedroom, Non Smoking, Ocean View (Reefside)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$1,167* Per night/room Jun 9 - Jun 10

Royal Villa, 2 Bedrooms, Non Smoking, Ocean View (Reefside)

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Royal Villa, 2 Bedrooms, View, Overwater

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Deluxe Villa, 1 King Bed with Sofa bed, Non Smoking, Overwater

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Villa, 1 King Bed, Lagoon View, Overwater

Bed Count 1 King Bed Maximum Occupancy 3 Max

Royal Villa, 1 King Bed, View, Overwater

Bed Count 1 King Bed Maximum Occupancy 3 Max

The St. Regis Bora Bora Resort ratings based on 1 Verified Reviews

Review Summary
1.0 out of 5 1.0 out of 5.0
Room cleanliness 1.0 out of 5.0
Service & staff 1.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for The St. Regis Bora Bora Resort

1 out of 5

I might never go back to starwoods

Pros: Quiet
Cons: Nothing close, Poor breakfast, personnel
I went on my honeymoon to the St. Regis Bora Bora and here are the problems I had. When I called customer service about the complaints, they told me that they would reimburse me the trip in Starwood Points so that I could get an equivalent Category 7 Overwater Bungalow trip. 7 months later when I tried to make the trip, I find out that the points that they gave me would only get me 1-2 nights in an equivalent room in a Category 7. I have to say I am very dissatisfied with their staff/customer service. I even tried calling their corporate offices and they just lied or said they can't do anything. I had the worst experience. Hope this helps other people when dealing with the "wonderful" Starwood employees. Not sure if I would ever grace their doors again!!! 1. St Regis did not know we were arriving when we did. They did not have anyone available at the St. Regis podium at the Bora Bora Airport. We got lucky that one of the other resort's staff located someone for us, otherwise we would have been stranded at the airport. 2. Our room was not ready when we reached the resort. We had asked for Villa 229 or any villa around there, but received Villa 204 which was located in another part of the resort. 3. When we reached the villa, we found that there were lights that didn't work, tiles that were cracked and missing, the rain shower was not working properly, and the toilet had a dead bolt that was missing. 4. We had to request turn down service and house keeping almost every day because they did not show up on their own. 5. We requested on numerous occasions for new glasses but never received them. 6. One of the sinks never had a bar of soap throughout the week that we were there. 7. We did not have a St. Regis bag in our room like everyone else received. 8. They left old ice buckets and champagne glasses on our table without replacing them with clean ones until the last day of our stay. 9. Breakfast and dinner service was horrible at Te Pahu. It seemed that staff wasn't sure what to do. We would receive our water and tea when we were almost finished with our meal (we had leisurely meals which were approximately an hour long). They were extremely slow. 10. At the sushi restaurant, we had a waitress that did not know anything about sushi. She did not understand our orders. She had to continuously go and ask someone else our questions. 11. We signed up for the Polynesian buffet and show because we were told that only people who signed up for it were able to participate. We told the concierge that my wife was vegetarian and we were told that everything would be taken care of. When we got to the buffet, we were seated behind others and had our view obstructed by a big pole while people who were sitting at the bar were able to watch the show for free and were allowed to move chairs so that they had the best seats in the house. Also, when we got to the buffet, the staff did not know what dishes if any were vegetarian. My wife was then given a plate of grilled vegetable (approximately $40) and a Caprese salad ($30) which was served to her after everybody else had finished their meals and the show starting. 12. We had the Honeymoon picnic which was supposed to be romantic. Instead, what we got was a nightmare. We were taken to the island where they handed us paper bags with box lunches. The staff then left with the canoe. They didn't mention when they would be back. There was no one to serve us. We didn't even have our table set up for us, I guess it was assumed that we would just do it ourselves. The table was too small for our food. When we were finished, we had no way off the island. We waved and screamed at the staff at the resort who completely ignored us. I than had to go swimming across the channel in my designer clothes to find a canoe so that I could go back and bring my wife to the resort safely. During this endeavor, my pinky nail was severed in half and bleeding profusely (it still is healing almost 3 weeks after the injury). Now I am an ob/gyn who delivers babies and does major surgery, and this injury makes it very hard to do either. When we asked to see the manager, we were directed to an assistant manager who assured us that we would talk to the manager personally later in the afternoon (we never did see him/her). The assistant manager than left us a bottle of champagne in our room (we are not champagne drinkers). We thought this was inappropriate as it would have meant much more if the manager had talked to us and assured us that we wouldn't receive such shoddy service in the future. Also, we doubt that the island is sprayed for bugs like the rest of the resort, because my wife was bitten by bugs more in that 1 hour than the rest of the trip. Her leg was swollen from the sheer number of bug bites and had a lot of difficulty walking during the rest of the trip. 13. We also noticed that the ice machine broke 3 times during the week that we were there and one of the time it took over a day to fix. 14. When we asked for plastic cups at the bar, we were given used cups with one of the cups with stains that were clearly lipstick. 15. When we were at the pool, we called for ice that we never received even after waiting for 1 hour. On another day, we requested the lights be turned on and which they did after I called an additional 2 times and waited for almost 45 minutes. 16. Housekeeping would come at 7am to try and refill the mini bar even though we did not use the mini bar. 17. We were told that travel for dinner on the island was supplied by the restaurant for free. When we went to Bloody Mary's, we were charged for travel. For such a small island and population, one would think that St. Regis would be on top of the local restaurant rules and any changes that have been applied so that they can inform their guests.

Posted by , from McAlester, OK 74501, USA on Feb 9, 2012

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About the The St. Regis Bora Bora Resort

Location Motu Ome'e BP 506, Bora Bora, 98730

Property Features

Simply walk outside to feel the sun on your face at the white sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At The St. Regis Bora Bora Resort you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 4 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This luxury resort also offers a complimentary children's club, outdoor tennis courts, and a 24-hour fitness center.

  • 1 floor
  • 90 guestrooms or units
  • 4 dining venues
  • 2 bars or lounges
  • Built in 2006
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Water dispenser
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 2
  • Separate living room
  • Free WiFi
  • Outdoor tennis courts - 1
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Airport shuttle

Room Amenities

The St. Regis Bora Bora Resort offers 90 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and minibars. Rooms open to furnished balconies or patios. These individually decorated accommodations have separate sitting areas and include day beds. Beds feature down comforters and premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. This Bora Bora resort provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include espresso makers and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Private balcony or patio (furnished)
  • Sitting area
  • Deep soaking tub
  • Minibar
  • Day bed
  • In-room dining (24 hours)
  • HD television
  • Cable channels
  • DVD player
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Unique decor
  • Wheelchair accessible
  • Children's robes

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Bam Boo Restaurant - Overlooking the pool and garden, this restaurant specializes in Asian cuisine and serves dinner only. A children's menu is available. Reservations are required.

Lagoon by Jean-Georges - Overlooking the ocean, this fine-dining restaurant specializes in French cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open select days.

Te Pahu - This beach restaurant specializes in local and international cuisine and serves breakfast only. A children's menu is available. Open daily.

Fare Niente Restaurant - Overlooking the pool and garden, this restaurant specializes in Italian cuisine and serves dinner only. A children's menu is available. Reservations are required. Open select days.

Aparima Bar - This beachfront bar specializes in international cuisine and serves lunch, dinner, and light fare. Open daily.

24-hour room service is available.

Nearby Activities

A private beach, an outdoor tennis court, and complimentary bicycles are featured at the resort. 2 outdoor swimming pools are on site along with a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Free bicycles on site
  • Water skiing nearby
  • Helicopter/airplane tours on site
  • Kayaking on site
  • Skydiving nearby
  • Yoga classes/instruction on site
  • Rowing or canoeing on site
  • Boat tours nearby
  • Fitness classes on site
  • Sailing on site
  • Scuba diving nearby

Spa Services

Iridium SPA has 5 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 5
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Thai massage
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Guests must transfer via Airplane and boat to the property. Guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

To get to the property, guests need to transfer by Airplane and boat. Transfers need to be confirmed by contacting the property at least 24 hours before travel at the number on the booking confirmation. The St. Regis Bora Bora Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for XPF 26450.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: XPF 30375
  • Christmas Eve (24 December) Gala Dinner per child: XPF 27650 (from 6 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: XPF 37740
  • New Year's Eve (31 December) Gala Dinner per child: XPF 34310 (from 6 to 12 years old)
  • A tax is imposed by the city: XPF 200.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately XPF 5500 for adults and XPF 2750 for children
  • Airport shuttle fee: XPF 15000 per person (roundtrip)
  • Airport shuttle fee per child: XPF 7500 (roundtrip), (from 7 to 12 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: XPF 26450.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bora Bora St. Regis
  • Bora Bora St. Regis Resort
  • St. Regis Bora Bora
  • St. Regis Bora Bora Resort
  • St. Regis Resort
  • St. Regis
  • St Regis Hotel Bora
  • St Regis Bora Bora
  • The St. Regis Bora Bora Hotel Bora Bora
  • St Regis Resort Bora Bora
  • The St Regis Bora Bora
  • The St. Regis Bora Bora Resort Resort
  • The St. Regis Bora Bora Resort Bora Bora
  • The St. Regis Bora Bora Resort Resort Bora Bora

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.