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The Highlands at Sugar by Capital Vacations

3.0 star property
3-star apartment near Sugar Mountain Resort

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Photo gallery for The Highlands at Sugar by Capital Vacations

Fridge, microwave, oven, stovetop
Property grounds
Exterior
Apartment, 1 Bedroom | Iron/ironing board, free WiFi, bed sheets
Flat-screen TV, fireplace

Reviews

8.2

Very good

Popular amenities

  • Hot Tub
    Hot TubHot Tub
  • Washer
    WasherWasher
  • Barbecue grill
    Barbecue grillBarbecue grill
  • Pool
    PoolPool
  • Gym
    GymGym
  • Parking included
    Parking includedParking included

Explore the area

Map
2173 Sugar Mountain Drive, Banner Elk, NC, 28604
  • Popular LocationSugar Mountain Resort13 min walk
  • Popular LocationHawksnest Tubing Park19 min drive
  • Popular LocationGrandfather Mountain22 min drive
  • AirportTri-Cities, TN (TRI-Tri-Cities Regional)79 min drive

Similar properties

Exterior
Best Western Mountain Lodge at Banner Elk
Pool
Breakfast included
Pet friendly
Parking included
4.3 out of 5, Excellent, (1006)
The price is $220
per night
$248 total
includes taxes & fees
Aug 10 - Aug 11
Best Western Mountain Lodge at Banner Elk

About the neighborhood

Banner Elk

In Banner Elk .Within 3 miles (5 km) of this Banner Elk apartment, you'll find Sugar Mountain Resort and Sugar Creek Gem Mine. Linville River and Grandfather Mountain State Park are also within 3 miles (5 km).
View more Apartments in Banner ElkOpens in a new window

What's nearby

  • Sugar Mountain Resort - 13 min walk
  • Hawksnest Tubing Park - 19 min drive
  • Land of Oz - 21 min drive
  • Grandfather Mountain - 22 min drive
  • Beech Mountain Resort - 22 min drive

Getting around

  • Tri-Cities, TN (TRI-Tri-Cities Regional) - 80 min drive

Restaurants

  • ‪Beech Mountain Brewing Company - ‬23 min drive
  • ‪5506' Bar - ‬21 min drive
  • ‪Blind Elk Tap Room Banner Elk - ‬11 min drive
  • ‪McDonald's - ‬8 min drive
  • ‪Banner Elk Cafe - ‬11 min drive

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

The Highlands at Sugar by Capital Vacations

3-star apartment near Sugar Mountain Resort
The Highlands at Sugar by Capital Vacations offers its guests an indoor pool, a spa tub, and a fitness center. Public spaces have free WiFi. Barbecue grills, a vending machine, and an arcade/game room are also featured at The Highlands at Sugar by Capital Vacations. Free self parking is available.

This 3-star Banner Elk apartment is smoke free.

  • 57 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Game room or arcade
  • Pool or billiards table
  • BBQ grill(s)
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site
The Highlands at Sugar by Capital Vacations offers 57 accommodations with fireplaces and washers/dryers. Rooms open to balconies. Accommodations at this 3-star apartment have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

This Banner Elk apartment provides complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Additionally, rooms include coffee/tea makers and irons/ironing boards.

Languages

English

Property amenities

Ski

  • Downhill skiing nearby
  • Snowboarding nearby

Pool/Spa

  • Indoor pool
  • Spa tub

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • Playground

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Living spaces

  • Fireplace

Entertainment

  • Flat-screen TV with satellite channels
  • TV in common areas

Outdoor areas

  • Balcony
  • Barbecue grill

Laundry

  • Laundry facilities
  • Washer/dryer

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • Guidebooks
  • Iron/ironing board
  • Limited-hour front desk
  • Local maps
  • No housekeeping service
  • Phone
  • Restaurant dining guides
  • Vending machine

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit

General

  • 57 units

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 25

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:30 AM - 5 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Check-in hours are from 4 PM-5 PM on Sunday-Thursday and from 4 PM-6 PM on Friday-Saturday.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and Discover. Cash is not accepted. For guests' safety, the property includes a smoke detector and a first aid kit in each accommodation. The property is professionally cleaned. Contactless check-in and contactless check-out are available.

Property is also known as

Highlands Sugar Cabin Banner Elk
Highlands Sugar Cabin
Highlands Sugar Banner Elk
Highlands Sugar
The Highlands at Sugar by Capital Vacations Apartment
The Highlands at Sugar by Capital Vacations Banner Elk
The Highlands at Sugar by Capital Vacations Apartment Banner Elk

Frequently asked questions

How close is The Highlands at Sugar by Capital Vacations to the airport?

The Highlands at Sugar by Capital Vacations is 56.5 mi (80-min drive) away from the Tri-Cities, TN (TRI-Tri-Cities Regional) airport, the closest popular airport to the property.

Does The Highlands at Sugar by Capital Vacations have an airport shuttle?

Airport shuttle services are not available at The Highlands at Sugar by Capital Vacations.

Does The Highlands at Sugar by Capital Vacations offer free breakfast?

The Highlands at Sugar by Capital Vacations does not offer free breakfast.

Is there a casino at The Highlands at Sugar by Capital Vacations?

No, there is no casino at this apartment.

What time is check-in at The Highlands at Sugar by Capital Vacations?

Check-in start time: 4 PM; Check-in end time: 5 PM.

Is there free parking at The Highlands at Sugar by Capital Vacations?

This apartment offers free self parking.

Does The Highlands at Sugar by Capital Vacations have a pool?

The Highlands at Sugar by Capital Vacations features an indoor pool.

Does The Highlands at Sugar by Capital Vacations have a spa?

There are no spa services available at this apartment.

How close is The Highlands at Sugar by Capital Vacations to downtown Banner Elk?

The Highlands at Sugar by Capital Vacations is 0.7 mi away from Sugar Mountain.

The Highlands at Sugar by Capital Vacations Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 289 out of 668 reviews" "
Rating 8 - Good. 221 out of 668 reviews" "
Rating 6 - Okay. 85 out of 668 reviews" "
Rating 4 - Poor. 43 out of 668 reviews" "
Rating 2 - Terrible. 30 out of 668 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Billie

Traveled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Mar 2024

8/10 Good

Shane

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Charming place to stay and hit the slopes.
Stayed 3 nights in Mar 2024

10/10 Excellent

Donald

Liked: Cleanliness, room comfort
Stayed many times. Great price for spectacular view
Stayed 3 nights in Apr 2024

10/10 Excellent

Alan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The travel up to Highlands is well marked. Staff at the front desk was very pleasant and helpful. For a couple travelling the accommodations are roomy and the bed comfortable. My only feedback is to label the light switches and the heater dials.
Stayed 2 nights in Mar 2024

10/10 Excellent

Bridgette

Traveled with family
Liked: Cleanliness, room comfort
LOVE IT HERE!
We had an amazingly wonderful stay here in Unit 106B. The views are breathtaking and the staff was beyond friendly and inviting! We will definitely be coming back!
Stayed 5 nights in Mar 2024

8/10 Good

Katelyn

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Brandy

Traveled with family
Liked: Cleanliness
This is wonderfully located to access both Sugar and Beech Mt. The staff was absolutely amazing and wonderful to do business with. The property is older but has such beautiful views and the size of the apartments are huge. I wish I had booked directly instead of through Expedia.
Stayed 3 nights in Mar 2024

10/10 Excellent

Hester

Liked: Cleanliness, property conditions & facilities
Polly was kind enough to move me to a quieter unit, so I could work on my book. It took them some trouble and extra cleaning. What a kind extra mile!
Stayed 3 nights in Mar 2024

8/10 Good

Jessica

Traveled with family and small children
Liked: Cleanliness, amenities
The cost was comparable to other places in the area. We chose it for the amenities. The game room and puzzle areas they provided were a big hit with our young boys. The fooseball and ping pong equipment was definitely well used but that actually made us more comfortable in allowing our 4 and 7 year old to use them. They also had two gaming consoles that the kids thought were the greatest. This added huge value to our stay as it was fun and free activity right on property for evenings when we wanted to 'take it slow'. The property is dated. We are aware they are in the process of updating units but we couldn't tell if ours was considered "updated" or not because some things seem to be new (bathroom fixtures, etc.) but other items like flooring and firniture seemed worn or older styles. The staff was extremely helpful. Overall the stay was good. Our kids had a great time and we were so close to Sugar Mountain snow tubing/skiing and the Alpine Wilderness Coaster.
Stayed 2 nights in Mar 2024

10/10 Excellent

Elliott

Liked: Cleanliness, room comfort
Nice cozy place
Great property in a great location. The unit was clean, roomy and comfortable. My only complaint is the strict checkout time. We were really hoping to get an extra 30 minutes to check out but management was unable to accommodate us. We ended up leaving some valuables behind as we were rushing out the door.
Stayed 2 nights in Mar 2024

8/10 Good

Andrea

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was very quiet and we liked that there was no one above us. The apartment had all of the amenities we could ask for.
Stayed 3 nights in Mar 2024

4/10 Poor

Eric, STONE MOUNTAIN

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This place needs a a major update BADLY! Our rental had paint chips falling from the ceiling! Overall and for the price paid for this rental the property management should fix this space up and bring it up to date! This place feels like you stepped back into the late 70's...
Stayed 2 nights in Mar 2024

8/10 Good

balaji

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Brandon

Loved the view and the fireplace. Clean useful
Stayed 3 nights in Feb 2024

10/10 Excellent

William, South Windsor

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Jon

Traveled with family
Liked: Cleanliness
Stayed 2 nights in Feb 2024

10/10 Excellent

Layla

Traveled with group
Liked: Cleanliness, room comfort
Such a cozy nice stay!
Stayed 3 nights in Feb 2024

6/10 Okay

DAVID

Traveled with group
Close to slopes and spa/pool and game area were nice.
Stayed 2 nights in Feb 2024

8/10 Good

Danielle

Traveled with family
Stayed 2 nights in Feb 2024

10/10 Excellent

Darlan

Stayed 2 nights in Feb 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Amber

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay. Beautiful Mountain views
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Christopher

Traveled with group
Liked: Cleanliness, room comfort
A great stay
We had an amazing stay over the weekend and after a long day of snowboarding it was great to have the jacuzzi open late night when I needed it most. I would highly recommend this place.
Stayed 3 nights in Feb 2024

10/10 Excellent

Jami

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great skiing and restaurants, very nice condo with nice staff.