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The Highlands at Sugar by Capital Vacations

3.0 star property
3-star apartment near Sugar Mountain Resort

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The Highlands at Sugar by Capital Vacations

Photo gallery for The Highlands at Sugar by Capital Vacations

Fridge, microwave, oven, stovetop
Apartment, 1 Bedroom | Balcony view
Property grounds
Apartment, 1 Bedroom | Iron/ironing board, free WiFi, bed sheets
Flat-screen TV, fireplace

Overview of The Highlands at Sugar by Capital Vacations

Reviews
8.2

Very good

Popular amenities

  • Hot TubHot TubHot Tub
  • FireplaceFireplaceFireplace
  • PoolPoolPool
  • KitchenKitchenKitchen
  • Barbecue grillBarbecue grillBarbecue grill
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
2173 Sugar Mountain Drive, Banner Elk, NC, 28604
  • Popular LocationSugar Mountain Resort13 min walk
  • Popular LocationGrandfather Mountain22 min drive
  • Popular LocationBeech Mountain Resort22 min drive
  • AirportTri-Cities, TN (TRI-Tri-Cities Regional)79 min drive

Room options

View all photos for Apartment, 2 Bedrooms

Flat-screen TV, fireplace

Apartment, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds OR 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Private kitchen | Fridge, microwave, oven, stovetop

Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Twin Room

Flat-screen TV, fireplace

Twin Room

  • Studio
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

Similar properties

Exterior
Best Western Mountain Lodge at Banner Elk
Pool
Breakfast included
Pet friendly
Parking included
4.3 out of 5, Excellent, (1003)
The price is $130
per night
$147 total
includes taxes & fees
May 7 - May 8
Best Western Mountain Lodge at Banner Elk

About the neighborhood

Banner Elk

In Banner Elk .Within 3 miles (5 km) of this Banner Elk apartment, you'll find Sugar Mountain Resort and Sugar Creek Gem Mine. Linville River and Grandfather Mountain State Park are also within 3 miles (5 km).
View more Apartments in Banner ElkOpens in a new window

What's nearby

  • Sugar Mountain Resort - 13 min walk
  • Lees-McRae College - 12 min drive
  • Hawksnest Tubing Park - 19 min drive
  • Grandfather Mountain - 22 min drive
  • Beech Mountain Resort - 22 min drive

Getting around

  • Tri-Cities, TN (TRI-Tri-Cities Regional) - 80 min drive

Restaurants

  • Blind Elk Tap Room Banner Elk - 11 min drive
  • Banner Elk Cafe - 11 min drive
  • McDonald's - 8 min drive
  • Bella's - 7 min drive
  • Bayou Smokehouse & Grill - 12 min drive

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

The Highlands at Sugar by Capital Vacations

3-star apartment near Sugar Mountain Resort
The Highlands at Sugar by Capital Vacations offers its guests an indoor pool, a spa tub, and a fitness center. Public spaces have free WiFi. Barbecue grills, a vending machine, and an arcade/game room are also featured at The Highlands at Sugar by Capital Vacations. Free self parking is available.

This 3-star Banner Elk apartment is smoke free.

  • 57 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Game room or arcade
  • Pool or billiards table
  • BBQ grill(s)
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site
The Highlands at Sugar by Capital Vacations offers 57 accommodations with fireplaces and washers/dryers. Rooms open to balconies. Accommodations at this 3-star apartment have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

This Banner Elk apartment provides complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Additionally, rooms include coffee/tea makers and irons/ironing boards.

Languages

English

Property amenities

Ski

  • Downhill skiing nearby
  • Snowboarding nearby

Pool/Spa

  • Indoor pool
  • Spa tub

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • Playground

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Living spaces

  • Fireplace

Entertainment

  • Flat-screen TV with satellite channels
  • TV in common areas

Outdoor areas

  • Balcony
  • Barbecue grill

Laundry

  • Laundry facilities
  • Washer/dryer

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • Guidebooks
  • Iron/ironing board
  • Limited-hour front desk
  • Local maps
  • No housekeeping service
  • Phone
  • Restaurant dining guides
  • Vending machine

Things to do

  • Arcade/game room on site
  • Billiards/pool table on site
  • Gym on site

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit

General

  • 57 units

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 25

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:30 AM - 5 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Check-in hours are from 4 PM-5 PM on Sunday-Thursday and from 4 PM-6 PM on Friday-Saturday.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and Discover. Cash is not accepted. For guests' safety, the property includes a smoke detector and a first aid kit in each accommodation. The property is professionally cleaned. Contactless check-in and contactless check-out are available.

Property is also known as

Highlands Sugar Cabin Banner Elk
Highlands Sugar Cabin
Highlands Sugar Banner Elk
Highlands Sugar
The Highlands at Sugar by Capital Vacations Apartment
The Highlands at Sugar by Capital Vacations Banner Elk
The Highlands at Sugar by Capital Vacations Apartment Banner Elk

Frequently asked questions

How close is The Highlands at Sugar by Capital Vacations to the airport?

The Highlands at Sugar by Capital Vacations is 56.5 mi (80-min drive) away from the Tri-Cities, TN (TRI-Tri-Cities Regional) airport, the closest popular airport to the property.

Does The Highlands at Sugar by Capital Vacations have an airport shuttle?

Airport shuttle services are not available at The Highlands at Sugar by Capital Vacations.

Does The Highlands at Sugar by Capital Vacations offer free breakfast?

The Highlands at Sugar by Capital Vacations does not offer free breakfast.

Is there a casino at The Highlands at Sugar by Capital Vacations?

No, there is no casino at this apartment.

What time is check-in at The Highlands at Sugar by Capital Vacations?

Check-in start time: 4 PM; Check-in end time: 5 PM.

Is there free parking at The Highlands at Sugar by Capital Vacations?

This apartment offers free self parking.

Does The Highlands at Sugar by Capital Vacations have a pool?

The Highlands at Sugar by Capital Vacations features an indoor pool.

Does The Highlands at Sugar by Capital Vacations have a spa?

There are no spa services available at this apartment.

How close is The Highlands at Sugar by Capital Vacations to downtown Banner Elk?

The Highlands at Sugar by Capital Vacations is 0.7 mi away from Sugar Mountain.

The Highlands at Sugar by Capital Vacations Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 288 out of 663 reviews" "
Rating 8 - Good. 218 out of 663 reviews" "
Rating 6 - Okay. 84 out of 663 reviews" "
Rating 4 - Poor. 43 out of 663 reviews" "
Rating 2 - Terrible. 30 out of 663 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Eric, STONE MOUNTAIN

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This place needs a a major update BADLY! Our rental had paint chips falling from the ceiling! Overall and for the price paid for this rental the property management should fix this space up and bring it up to date! This place feels like you stepped back into the late 70's...
Stayed 2 nights in Mar 2024

2/10 Terrible

Katrina

Traveled with family and small children
Disliked: Cleanliness, amenities
The heater in the bedroom was broken. Despite the temp being in the teens it took three days for someone to bring a space heater alternative. We returned home to find that the family had contracted HEAD LICE from the linens. Which were suspicious looking to being with. When I opened the pull out couch the old linens were still on it unwashed. I am disgusted. The office offered no attempt at making it right over the heater. And they were swapping furniture during our stay. Throwing couches out into the parking lot and road which stayed that way for days.
Stayed 4 nights in Jan 2024

8/10 Good

Juliya

Liked: Cleanliness, amenities
Could use an update but good for size and price.
Stayed 2 nights in Jan 2024

10/10 Excellent

Ricky

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

AHMAD SHANIZAM

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

NICOLE

Traveled with family
Liked: Cleanliness, room comfort
Have stayed here many times
We have stayed at this property many times. In the past, we always booked the 2BR condo and found it to have plenty of room for our family to spread out and was very comfortable. This year, we had the 1 BR because that was all that was available when I booked. Probably the worst thing about it was hearing the ridiculous stomping of feet above you (seriously sounded like they were teaching elephants gymnastics). The unit was not as clean as I would have liked/expected- especially since there is a list of things you must do at check-out. (The dishwasher had dirty dishes in it) All in all, it is a good value for what you get with a great location to explore everything in the area
Stayed 3 nights in Dec 2023

10/10 Excellent

William

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Brandon

Traveled with family
Liked: Cleanliness, room comfort
2 adults 3 kids We had a awesome time. The views were amazing in AM and PM. The pool and hot tub were good temp and the ease of check in/out was great.
Stayed 3 nights in Dec 2023

10/10 Excellent

Caleb

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Caleb and I had a fantastic time. Loved the peace and quiet. It was just what we needed
Stayed 2 nights in Nov 2023

10/10 Excellent

Robin

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
All good Nice coffee and kitchen
Stayed 2 nights in Nov 2023