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"Property itself is not very good. Creaky floors, mildewy smell and leaking roof in several spots. However pool and hot tub are amazing. Staff was v ... " More

By a verified traveler on Tue 18 Dec 2018

Hotel Description

3-star apartment near Sugar Mountain Resort

In Banner Elk

Within 2 miles (3 km) of this Banner Elk apartment, you'll find Grandfather Trout Farm and Grandfather Vineyard & Winery. Sugar Mountain Resort and Hawksnest Tubing Park are also within 6 miles (10 km).

Indoor pool

This apartment features an indoor pool and a fitness center. Enjoy the spa tub and perks like free self parking and free WiFi. Limo/town car service is also provided.

Free WiFi, microwaves

Featuring conveniences like microwaves and coffee/tea makers, the 46 apartments also offer free WiFi and TVs with cable channels.

Room (Efficiency)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$95* Per night/room May 6 - May 7

Room, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Room, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Smoketree Lodge, a VRI Resort ratings based on 5 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Smoketree Lodge, a VRI Resort

Everyone (3) Family (1)
4 out of 5

Posted by on May 27, 2019

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2 out of 5
It is very outdated. Not enough signs to direct you to the office. No food, no bar. Desk attended from 9 AM to 10 PM. Dingy hallways, squeaky floors, not just in the room but heard from the hall and room above. No vanity, just the basin, had to use the back of the toilet for makeup etc. Tiny mirror over the basin, with my elbow hitting a towel rack when putting on make up.

Posted by on May 12, 2019

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4 out of 5
Property itself is not very good. Creaky floors, mildewy smell and leaking roof in several spots. However pool and hot tub are amazing. Staff was very nice. Lobby is huge and welcoming. Arcade games are old but our kids absolutely loves them.

Posted by , from Augusta, Ga on Dec 18, 2018

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5 out of 5

Old Memories

Loved going back to a Wonderful Place I went to as a Child. We took our Granddaughters this time ! They Loved it. Staff is very professional and polite, very eager to help and make your stay comfortable! Like me the property has a little ware But, for the greatest part it is very well kept. Feels like your at Home! I look forward to my next visit. The Galog’s

Posted by , from Kinston , N.C. on Jul 24, 2018

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Comment from Hotel Management

Aug 6, 2018 by STL

Thank you for your review. Have a wonderful day.

4 out of 5

Lack of Confidence!

Pros: I was as I expected, a clean room and a conferrable bed at the end of a long day.
As an Artist I have stayed at Smoketree Lodge many times while attending art shows in Banner Elk. I was happy to book my Memorial Day show through Travelocity when direct booking told me that there were no more rooms available. The problem was once I had booked & paid for the room, I received no less than 5 e-mails from Travelocity about my stay in Hickory, NC, ads about car rentals and other things which would help my weekend to go smoothly! Look at a map people, Hickory is about 60 miles away from Banner Elk. Boone, NC is about 12 miles from Banner Elk and the Smoketree Lodge is located on the Boone Hwy at some 2 miles from Banner Elk. Your e-mails worried me so much that I went back through my files to an old front desk number then called to ensure that my room was booked at the right Smoketree Lodge. If you don't know where you are booking your clients, how in the world can you make their trip to "without a hitch?"

Posted by , from Greenville, SC on May 28, 2018

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About the Smoketree Lodge, a VRI Resort

Location 11914 Highway 105, Banner Elk, NC 28604

Renovations + Closures

This property is closed from 26 March 2020 to 17 April 2020 (dates subject to change).

Property Features

Smoketree Lodge, a VRI Resort offers its guests an indoor pool, a spa tub, and a fitness center. Public spaces have free WiFi and wired Internet. Smoketree Lodge, a VRI Resort also features an arcade/game room and limo/town car service. Self parking is free. This 3-star Banner Elk apartment is smoke free.

  • 46 guestrooms or units
  • Car service
  • Game room or arcade
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Arcade/game room
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Smoketree Lodge, a VRI Resort offers 46 air-conditioned accommodations with coffee/tea makers. Cable television is provided. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply).

  • Television
  • Cable channels
  • Microwave
  • Coffee maker
  • Local calls (free)
  • Telephone
  • Air conditioning
  • Connecting rooms available
  • Wheelchair accessible

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Downhill skiing on site

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 8 PM
  • Minimum check-in age is: 21

Special check-in instructions:

The front desk is open during the following times:

  • Sunday - Thursday: 8 AM - 8 PM
  • Friday - Saturday: 8 AM - 10 PM

This property's front desk is open during the following times:

  • Sunday - Thursday: 8 AM - 8 PM
  • Friday - Saturday: 8 AM - 10 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Number of children who can stay free - 5

Hotel Names

  • Smoketree Banner Elk
  • Smoketree Lodge a VRI Resort
  • Smoketree Lodge Banner Elk
  • Smoketree Hotel Banner Elk
  • Smoketree Lodge VRI Resort Banner Elk
  • Smoketree Lodge VRI Resort
  • Smoketree VRI Banner Elk
  • Smoketree VRI
  • Smoketree Lodge, A Vri
  • Smoketree Lodge, a VRI Resort Apartment
  • Smoketree Lodge, a VRI Resort Banner Elk
  • Smoketree Lodge, a VRI Resort Apartment Banner Elk

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.com/Boone-Hotels-Smoketree-Lodge,-a-VRI-Resort.h67364-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.