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4.4 out of 5

"Friendly staff, pretty decor, great hot breakfast, shampoo and soap in refillable bottles. Needed a recycling container. " More

By a verified traveler on Wed 13 Apr 2022

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Hotel Description

Enjoy free breakfast at this West Jefferson hotel

In West Jefferson

Stay at this West Jefferson hotel and you'll be within 2 miles (3 km) of Saint Mary's Episcopal Church and 6 miles (10 km) of Mountain Aire Golf Club. Rhododendron Trail and Mount Jefferson State Park are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.

Standard Room, 1 King Bed (LEISURE)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$108* Per night/room Mar 24 - Mar 25

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible (Mobility, BathTub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible (Mobility, BathTub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Holiday Inn Express West Jefferson, an IHG Hotel ratings based on 7 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express West Jefferson, an IHG Hotel

Everyone (3) Couples (1) Family (2)
5 out of 5

Posted by on Nov 17, 2023

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5 out of 5
Friendly staff, pretty decor, great hot breakfast, shampoo and soap in refillable bottles. Needed a recycling container.

Posted by on Apr 13, 2022

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Comment from Hotel Management

Apr 25, 2022 by Joseph

Hi, Thank you for the review and we appreciate that. Indeed we will keep your recommendation into consideration. Thank you Regards Joseph Kesserling

5 out of 5
Everything was fine. I only stayed 2 days but it was what I needed.

Posted by on Aug 12, 2021

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1 out of 5
BED BUGS. Everywhere. I threw away everything I took with me except electronics. Staff acted like they did not care. My son had bites all down both arms and torso. Will never stay at another IHG hotel. They think refunding the nights stay is the answer. I through away easily 1000 in clothes and luggage. No one wants to take BED BUGS HOME. Much less wake with them all over you.

Posted by on Mar 28, 2021

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5 out of 5
Very nice people and room. Excellent location. Nice view from front rooms.

Posted by on Jul 12, 2020

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5 out of 5
Beautiful views from the hotel of the surrounding mountains.

Posted by on Jul 31, 2019

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5 out of 5

Nice hotel with nice scenic view of the mountains

Spacious and comfortable room friendly staff wish we were in town longer!

Posted by , from Raleigh NC on Oct 12, 2015

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About the Holiday Inn Express West Jefferson, an IHG Hotel

Location 203 Hampton Place Ct, West Jefferson, NC 28694

Renovations + Closures

The following facilities or services will be unavailable from January 17 2024 to February 29 2024 (dates subject to change):

  • Swimming pool

Property Features

Holiday Inn Express West Jefferson, an IHG Hotel offers its guests an indoor pool and a fitness center. WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available daily. The business-friendly Holiday Inn Express West Jefferson, an IHG Hotel also features a vending machine, coffee/tea in a common area, and a fireplace in the lobby. Free self parking is available. This West Jefferson hotel is smoke free.

  • 58 guestrooms or units
  • 3 levels
  • Built in 2010
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Fireplace in lobby
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Holiday Inn Express West Jefferson, an IHG Hotel offers 58 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Televisions come with premium cable channels. This West Jefferson hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Connecting rooms available
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served free continental breakfast daily from 7:00 AM to 9:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at 2 AM
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Sustainability/community reinvestment (10% revenue or more)
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Hotel Names

  • Hampton Inn Hotel West Jefferson
  • Hampton Inn West Jefferson
  • Holiday Inn Express West Jefferson Hotel
  • Holiday Inn Express West Jefferson
  • Express West Jefferson, An Ihg
  • Holiday Inn Express West Jefferson

You should know

  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.