Aparthotel

Residence - Palais Hörtenberg

Spa aparthotel near Museo Archeologico dell'Alto Adige

Choose dates to view prices

Photo gallery for Residence - Palais Hörtenberg

Exclusive Apartment | 1 bedroom, premium bedding, down comforters, pillowtop beds
1 bedroom, premium bedding, down comforters, pillowtop beds
Deluxe Condo | View from room
1 bedroom, premium bedding, down comforters, pillowtop beds
Exclusive Apartment | 1 bedroom, premium bedding, down comforters, pillowtop beds

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Spa
  • Pet friendly
  • Air conditioning
  • Laundry
  • Free WiFi

Explore the area

View in a map
Via Museo, Bolzano, BZ, 39100
  • Place, Museo Archeologico dell'Alto Adige
    â€Ș2 min walk‬
  • Place, Bolzano Christmas Market
    â€Ș6 min walk‬
  • Place, Piazza Walther
    â€Ș6 min walk‬

Room options

Superior Studio Suite

  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Premium Apartment

  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Superior Studio

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Elite Apartment

  • 323 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Family Condo

  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Condo

  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

Exclusive Apartment

  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

City Studio

10.0 out of 10
Exceptional
(2 reviews)
  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Elite Loft

  • 431 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Bolzano

Old Town Bolzano stay.You'll be steps from Museo Archeologico dell'Alto Adige and within a 10-minute walk of Bolzano Christmas Market with a stay at this Old Town Bolzano aparthotel. Also, Piazza Walther is within half a mile (1 km) and Isarco Valley is within 2 miles (3 km).

What's nearby

  • Museo Archeologico dell'Alto Adige - 2 min walk - 0.1 miles
  • Bolzano Christmas Market - 6 min walk - 0.4 miles
  • Piazza Walther - 6 min walk - 0.4 miles
  • Cathedral of Bolzano - 6 min walk - 0.4 miles
  • Fiera Bolzano - 5 min drive - 3.1 miles

Getting around

  • Bolzano/Bozen Station - 10 min walk

Restaurants

  • â€ȘHopfen & Co. - ‬2 min walk
  • â€ȘRistorante Pizzeria Casa al Torchio - ‬2 min walk
  • â€ȘNadamas - ‬3 min walk
  • â€ȘPizza Sprint - ‬2 min walk
  • â€ȘBar Talvera - ‬3 min walk

About this property

Residence - Palais Hörtenberg

Spa aparthotel near Museo Archeologico dell'Alto Adige
Residence - Palais Hörtenberg offers its guests a full-service spa. WiFi is free in public spaces. Spa services, a vending machine, and laundry facilities are also featured at Residence - Palais Hörtenberg. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Bolzano aparthotel.

  • 34 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Television in lobby
  • Elevator
  • Smoking in designated areas
Residence - Palais Hörtenberg offers 34 air-conditioned accommodations with espresso makers and safes. Pillowtop beds feature down comforters and premium bedding. Guests can make use of the in-room full-sized refrigerators/freezers and microwaves. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Bolzano aparthotel provides complimentary wireless Internet access. 55-inch plasma televisions come with cable channels. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

Similar properties

Property amenities

Pool/Spa

  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Covered self parking on site (EUR 25 per day; includes in/out privileges)
  • Limited onsite parking (max 10 spaces per unit)
  • Onsite parking options include a carport

Food and drink

  • Cleaning supplies
  • Coffee grinder
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave

Dining

  • Dining table

Bedrooms

  • Bedroom
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed: EUR 60 per day

Bathroom

  • 1 bathroom
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Living spaces

  • Dining table

Entertainment

  • 55-inch plasma TV with cable channels
  • TV in common areas

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Fee: EUR 24 per pet per day
  • Service animals exempt from fees
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar in shower (22 inches high)
  • Grab bar near toilet (24 inches high)
  • Handrails in stairways
  • Portable shower seat
  • Roll-in shower (39 inches wide)
  • Smooth flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (28 inches high)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Designated smoking areas (fines apply)

Services and conveniences

  • Blackout drapes
  • Housekeeping (on request)
  • Limited-hour front desk
  • Mobile key entry
  • Safe
  • Vending machine

Location highlights

  • In a historical district
  • In the city center

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 34 units
  • Connecting units available
  • Housekeeping (on request)
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Hotel Stadt CittĂ  Piazza Walther 21 - 39100 Bolzano]
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of EUR 25 (exact amount varies) at check-out

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 24 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 60.0 per day.
  • Cribs (infant beds) are available for EUR 20.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: EUR 25 per day (in/out privileges)
  • Pet fee: EUR 24 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Housekeeping fee: EUR 25 per day
  • Crib (infant bed) fee: EUR 20.0 per day
  • Rollaway bed fee: EUR 60.0 per day
  • Spa fee: EUR 55
  • Towels fee: EUR 6 per person, per night (or guests may bring their own)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Guests can access their rooms with a mobile device.

Property Registration Number IT021008B44N7PCCP9

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hörtenberg Homes
Palais Hörtenberg
Palais Hortenberg Bolzano
Residence - Palais Hörtenberg Bolzano
Residence - Palais Hörtenberg Aparthotel
Residence - Palais Hörtenberg Aparthotel Bolzano

Frequently asked questions

Does Residence - Palais Hörtenberg have an airport shuttle?

Airport shuttle services are not available at Residence - Palais Hörtenberg.

Does Residence - Palais Hörtenberg offer free breakfast?

Residence - Palais Hörtenberg does not offer free breakfast.

Is there a casino at Residence - Palais Hörtenberg?

No, there is no casino at this aparthotel.

What time is check-in at Residence - Palais Hörtenberg?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM.

Is there free parking at Residence - Palais Hörtenberg?

Free parking is not available at this aparthotel. Self parking is available for EUR 25 per day.

Does Residence - Palais Hörtenberg have a pool?

Residence - Palais Hörtenberg does not have a pool.

Does Residence - Palais Hörtenberg have a spa?

Yes, this aparthotel has a spa.

How close is Residence - Palais Hörtenberg to downtown Bolzano?

Residence - Palais Hörtenberg is 0.2 mi away from Bolzano.

Reviews

Residence - Palais Hörtenberg Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 158 out of 200 reviews
Rating 8 - Good. 31 out of 200 reviews
Rating 6 - Okay. 6 out of 200 reviews
Rating 4 - Poor. 3 out of 200 reviews
Rating 2 - Terrible. 2 out of 200 reviews

Reviews

8/10 Good

Anthony

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Luke

Traveled with group
Liked: Cleanliness, room comfort
A very spacious, modern hotel. Aircon was excellent. Facilities in a very good condition. Comfortable bed. Very near to town centre yet nice and quiet.
Stayed 1 night in Jun 2025

10/10 Excellent

Katie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location! Easy check in and check out. Friendly staff. Able to do laundry.
Stayed 5 nights in May 2025

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
High-tech haven located in central Bolzano! Friendly front desk team, on-site parking (for a fee), and the spacious room contributed to a comfortable stay. Lovely rain shower.
Stayed 2 nights in May 2025

10/10 Excellent

Doris

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
10/10! Totally exceeded our expectations, the room was very big and very new with advanced and clean facilities.
Stayed 3 nights in May 2025

10/10 Excellent

Brandon

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Carol

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Rhis place is well located, nice, clean. The environment is sterile and impersonal. All access is by codes,which you have to know in advance. It is on a walking street, so you cannot drive there even to get oriented.. Parking is very complicated and hard to find. You must know access codes. When you finally get to the desk, the desk person was cold and arrogant, like she was doing us a favor to check us in. There is no servi e to the room. They left coffee pods for one day ( we stayed 2) and no creamer provided. The location is perfect for walking this beautiful city.
Stayed 2 nights in May 2025

10/10 Excellent

Olivia

Traveled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Sheli

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great spacious and clean room, all utilities included. Prime location. Late check in was a hassle in a different hotel. No room service and extra pay for fresh towels is required.
Stayed 2 nights in Apr 2025

10/10 Excellent

Mrs Marina M

Traveled with family
Liked: Cleanliness, room comfort

Best place to stay in Bolzano

Wonderful place to stay. We stayed with 2 children age 5 and 7 and have really enjoyed: - Located in a walking distance from train station - Free laundry service - very spacious rooms with a balcony and mountain view, very quite despite of being located on a busy street - lots of places to eat and gelato - walking distance to Cable cars - just opposite Ice man museum - 5-7 min away from nice playground - very clean hotel and staff was very friendly too.
Stayed 3 nights in Apr 2025

10/10 Excellent

Dave

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Mairi

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything about the property was great. Very clean, and we had an amazing view from the apartment balcony of the beautiful Bolzano. We will definitely come back here next time!

10/10 Excellent

Ahmad

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very modern hotel. Very clean. Indoor parking is clean and has charging station for EV. Great location. Reception does not reply to all messages sent via Expedia.
Stayed 4 nights in Apr 2025

10/10 Excellent

David, Centerville

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent, efficient and friendly staff! Beautiful surroundings. We wish we could have stayed longer!
Stayed 2 nights in Apr 2025

8/10 Good

Inci

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort

Great stay in Bolzano

We stayed here for 2 nights to visit the Dolomites. The accommodation is well located in the centre of Bolzano on a street with lots of shops and restaurants. It was around 10min walk from the main train station which we did easily with our luggage. We had 2 different room types for 5 adults, one with a lovely big balcony and the other was big enough for 3 adults. The rooms themselves were modern, large and clean. There was enough space in both rooms for all of our luggage and for us to congregate (have a wine and snacks) all together. The bathrooms were also really spacious and clean. Tho r surrounding area was full of shops, restaurants and there was a supermarket one or two shops down from the hotel. Would highly recommend for anyone looking for a central base in Bolzano.
Stayed 2 nights in Nov 2024

10/10 Excellent

Rondelle

Liked: Cleanliness, room comfort

Highly recommended

This was a great place to stay, loved it and hope to come back. Thank you Natasha, you were welcoming and so helpful and made our stay an excellent experience. Great location, close to everything, 10 minute walk from the train station. Clean and comfortable, spa for couples was lovely.
Stayed 2 nights in Nov 2024

6/10 Okay

Shirley, Marriottsville

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room was gorgeous and well appointed. I like that cleaning services and breakfast are optional and paid for separately. However, customer service was terrible. The address for parking sent us 37 minutes away. We had to walk, ask people in the street and google several options to find the garage. The number for customer service was incorrect. Emails were not answered. The room was too warm when we arrived. We were unable to get the a/c to work. We had to keep the windows open to reduce the temperature but outside noise and light kept us up all night. When I called customer service the following day, the representative said something snarky about “you Americans”.
Stayed 2 nights in Oct 2024

10/10 Excellent

Daniel, Aurora

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was a fantastic hotel in Bolzano. A perfect spot for the exploration of the Dolomites. Highly recommend.
Stayed 3 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, room comfort
Everything is good, except that the front desk closes at 5:30pm, is that too early? The location is perfect, but the entrance is difficult to find. Inside the room is the world of modern young people who can easily work out how to use the facilities.
Stayed 1 night in Oct 2024

10/10 Excellent

Robin

Liked: Cleanliness, property conditions & facilities
Excellent location. Excellent and very clean accommodation.
Stayed 2 nights in Sep 2024

10/10 Excellent

Charles, Bluffton

Liked: Cleanliness, property conditions & facilities
Beautiful property in the heart of the old city. Perfect place to headquarter for the Dolomites and the South Tyrol area.
Stayed 2 nights in Sep 2024

10/10 Excellent

Averil

Traveled with partner
Liked: Cleanliness, property conditions & facilities
On the edge of the pedestrian district, this was a modern, beautiful, and quiet hotel! Highly recommend.
Stayed 2 nights in Sep 2024

8/10 Good

James

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location for a night in Bolzano. Parking was easy, large and safe. Room was very new, large and clean, with good amenities. Check-in/out was simple and staff easy to deal with. The best parts of town were easily walkable from the hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Rianne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Palais Hörtenberg was the perfect stay! The rooms were spacious and modern. Steps away from shopping and dining. Front desk staff very friendly and helpful! 10/10 stay. Would recommend!!
Stayed 1 night in Sep 2024