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"Staff was great! Loud noises woke me up at 4:00 am and continued, sounded like machinery or something. Room was large but also hot with weak AC and no ... " More

By a verified traveler on Sat 07 Dec 2019

Hotel Description

4-star Beaux Arts hotel near Hacienda Santa Barbara Mall

Bogotá retreat

You'll find Hacienda Santa Barbara Mall and Park 93 within 3 miles (5 km) of this Bogotá hotel. Clinica del Country and Andino Commercial Center are also within 3 miles (5 km).

Free perks

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Guests will appreciate freebies like full breakfast and free self parking.

Free Internet, LCD TVs

The 126 soundproofed guestrooms offer free WiFi and free wired Internet, as well as 24-hour room service. LCD TVs come with digital channels, and other amenities include premium bedding and rainfall showerheads.

Habitacion Estandar - 1 Cama Extragrande

Bed Count 1 King Bed Maximum Occupancy 2 Max
$50* Per night/room Nov 2 - Nov 3

Habitacion Doble Estandar - 2 Camas

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite Sonesta

Bed Count 1 King Bed Maximum Occupancy 3 Max

Sonesta Hotel Bogota ratings based on 3 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sonesta Hotel Bogota

Everyone (2) Family (2)
3 out of 5
Staff was great! Loud noises woke me up at 4:00 am and continued, sounded like machinery or something. Room was large but also hot with weak AC and no ability to open windows. Poor lighting in room. Check-In was great and fast. Checkout took awhile as there was only one person working which seemed odd.

Posted by , from Orlando, FL on Dec 7, 2019

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Comment from Hotel Management

Jan 14, 2020 by Alejandra Melo

Dear John We would like to apologize for the inconvenience presented during your stay, we are going to make the follow up necessary in order to prevent this kind of situations, we hope we can count on your visit again, so we can provide you with an excellent experience. Best regards, Alejandra Melo Quality Assurance Manager

4 out of 5

Posted by on Jun 9, 2019

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Comment from Hotel Management

Jun 11, 2019 by Alejandra Melo

Estimado Huésped Muchas gracias por el tiempo que nos dedica al dejar su calificación, nos alegra haber estado a la altura de sus expectativas y que haya disfrutado de una grata experiencia. Esperamos muy pronto poder contar con su visita nuevamente. Cordial saludo, Alejandra Melo Coordinadora de Servicio al Huésped

4 out of 5
Property was very clean, service was polite. Problems with air conditioning.

Posted by on Apr 19, 2019

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Comment from Hotel Management

Jun 11, 2019 by Alejandra Melo

Dear Guest Thank you very much for your kind comments, we are really glad to know that you had an excellent stay in our hotel. We hope we can count on your visit very soon again. Best regards, Alejandra Melo Quality Assurance Manager

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. Spa services, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Sonesta Hotel Bogota. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. This Beaux Arts Bogotá hotel is smoke free.

  • 1 building
  • 126 guestrooms or units
  • 6 levels
  • Built in 2011
  • Full breakfast (free)
  • Dining venue
  • Bar or lounge
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: El Dorado Intl. Airport (BOG) (18.4 km / 11.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Sonesta Hotel Bogota offers 126 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 40-inch LCD televisions come with premium digital channels. Bathrooms include rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free full breakfast daily from 6 AM to 10 AM.

Cooks Colombo Peruano - This restaurant serves breakfast, lunch, and dinner. Open 24 hours.

Beers Pub - Onsite lobby lounge.

24-hour room service is available.

Spa Services

  • Massages
  • Hot stone massage

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for COP 70000.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Sonesta Hotel Bogota

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 72 hours between bookings.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Debit cards
  • gap period enforced between guest stays 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • For stays on or after January 1, 2021, citizens of Colombia and foreigners staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Foreigners on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 55000 per person (one-way)
  • Airport shuttle fee per child: COP 55000 (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: COP 70000.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sonesta Bogota
  • Sonesta Hotel Bogota
  • Hotel Sonesta Hotel Bogota
  • Sonesta Bogota
  • Hotel Sonesta Hotel Bogota Bogotá
  • Sonesta Hotel Bogota Bogotá
  • Sonesta Bogota Bogotá
  • Bogotá Sonesta Hotel Bogota Hotel
  • Sonesta Hotel Bogota Hotel
  • Sonesta Hotel Bogota Bogotá
  • Sonesta Hotel Bogota Hotel Bogotá

You should know

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for foreign visitors). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Sonesta Hotel Bogota offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.