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5.0 out of 5

"Amazing hotel, great neighborhood " More

By a verified traveler on Sun 06 Feb 2022

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Hotel Description

5-star luxury hotel near Unicentro Bogotá, connected to a shopping center

Usaquen stay

Your stay at this Usaquen hotel places you within 2 miles (3 km) of Unicentro Bogotá and 93 Park. Hacienda Santa Barbara Mall and Embassy of Canada are also within half a mile (1 km).

Luxury amenities

A full-service spa, A 24-hour gym, and a restaurant are all featured at this luxury hotel. Traveling on business? Take advantage of the 4 conference rooms, 24-hour business center, and airport shuttle. Enjoy the sauna and perks like free self parking and free WiFi.

Superior Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$59* Per night/room Sep 4 - Sep 5

Family Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Junior Suite, Terrace

Bed Count 1 Full Bed Maximum Occupancy 2 Max

NH Collection Bogotá Hacienda Royal ratings based on 3 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for NH Collection Bogotá Hacienda Royal

Everyone (1) Couples (1)
5 out of 5
Amazing hotel, great neighborhood

Posted by on Feb 6, 2022

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Comment from Hotel Management

Feb 8, 2022 by Carolina Molina-Front Desk

Dear Daniel On behalf of our family, thank you for leaving us your review. It is very important for our team to make our guests feel like home. We hope to have you back again soon.

5 out of 5
First at all, thank you to all the staff, front desk Carolina, Sebastian and Edwin, then we have In the restaurant the manager Patricia and chef Pedro and Elber , this is a very cozy property with a super nice snd profesional staff , thank you to all there’s, we will return for 2 weeks in January

Posted by on Sep 18, 2021

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Comment from Hotel Management

Sep 20, 2021 by Carolina Molina-Front Desk

Dear Mr. Cortina On behalf of our team, thank you for your review. It was a pleasure for us to have you here during your visit to the city. We are very happy to know that you enjoyed your stay and that you felt at home. We look forward to another chance to host you again.

5 out of 5

Very Pleasant Stay

We stayed here to attend a family wedding in Bogota. The staff were very kind and many spoke very good English which was appreciated. The neighborhood was delightful (Usaquin) and we felt safe here. The rooms were very nicely appointed.

Posted by on May 29, 2009

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About the NH Collection Bogotá Hacienda Royal

Location Calle 114, 6-02, Bogotá, Distrito Capital 110111

Property Features

NH Collection Bogotá Hacienda Royal offers its guests a full-service spa, a 24-hour health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite 24-hour business center. Event space at this hotel measures 172 square feet (16 square meters) and includes conference space. Spa services, tour/ticket assistance, and multilingual staff are also featured at the luxury NH Collection Bogotá Hacienda Royal. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available. Smoking is allowed in designated areas at this 5-star Bogotá hotel.

  • 82 guestrooms or units
  • 5 levels
  • 172 sq ft of conference space
  • 16 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access , Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free self parking

Room Amenities

NH Collection Bogotá Hacienda Royal offers 82 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and espresso makers. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Espresso maker
  • Luxury bedding
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM.

Dominiques - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour health club and a sauna.

Spa Services

Spa has 2 treatment rooms. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily.

  • Sauna in spa
  • Number of treatment rooms 2
  • Steam room in spa
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

NH Collection Bogotá Hacienda Royal offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 35 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 55 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests planning to check in with a pet must provide the pet's health certificate at check-in.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 20 per person (approximately)
  • Airport shuttle fee: USD 45.000 per vehicle (one way)
  • Pet fee: USD 35 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hacienda Royal
  • Hacienda Royal Bogota
  • Hacienda Royal Hotel
  • Hacienda Royal Hotel Bogota
  • Hotel Hacienda Royal
  • Royal Hacienda Hotel
  • NH Collection Bogotá Hacienda Royal Hotel Bogota
  • NH Collection Bogotá Hacienda Royal Hotel
  • NH Collection Bogotá Hacienda Royal
  • NH Collection Bogotá Hacienda Royal Hotel Bogotá
  • NH Collection Bogotá Hacienda Royal Hotel
  • NH Collection Bogotá Hacienda Royal Bogotá
  • Hotel NH Collection Bogotá Hacienda Royal Bogotá
  • Bogotá NH Collection Bogotá Hacienda Royal Hotel
  • Hotel NH Collection Bogotá Hacienda Royal
  • Hacienda Royal Hotel
  • NH Collection Bogotá Hacienda Royal Hotel
  • NH Collection Bogotá Hacienda Royal Bogotá
  • NH Collection Bogotá Hacienda Royal Hotel Bogotá

You should know

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.