Mercure bh Retiro

4.0 star property
4-star hotel near 93 Park

Choose dates to view prices

Photo gallery for Mercure bh Retiro

Reception
Terrace/patio
Reception
Flat-screen TV
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Free WiFi
  • Business services

Explore the area

View in a map
Calle 80 N. 10 -11, Bogotá
  • Andino Shopping Center
    ‪3 min walk‬
  • El Retiro Shopping Centre
    ‪3 min walk‬
  • 93 Park
    ‪3 min drive‬
  • Bogotá (BOG-El Dorado Intl.)
    ‪17 min drive‬

Room options

Standard Room

8.6 out of 10
Excellent
(25 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Bogotá

Zona Rosa stay.Your stay at this Zona Rosa hotel places you within 3 miles (5 km) of 93 Park and Unicentro Bogotá. El Retiro Shopping Centre and Atlantis Plaza Shopping Mall are also within half a mile (1 km).

What's nearby

  • Andino Shopping Center - 3 min walk - 0.2 miles
  • El Retiro Shopping Centre - 3 min walk - 0.2 miles
  • Virrey Park - 13 min walk - 0.7 miles
  • 93 Park - 3 min drive - 1.2 miles
  • Movistar Arena - 6 min drive - 2.9 miles

Getting around

  • Estación Usaquén Station - 13 min drive
  • La Sabana de Bogotá Station - 27 min drive
  • El Dorado Intl. Airport (BOG) - 37 min drive

Restaurants

  • ‪La Biferia Steak House - ‬2 min walk
  • ‪Chicano's - ‬3 min walk
  • ‪Longevity - ‬4 min walk
  • ‪Arigato - ‬2 min walk
  • ‪The Wine Store - ‬3 min walk

About this property

Mercure bh Retiro

4-star hotel near 93 Park
WiFi is free in public spaces. A 24-hour business center and coworking spaces are available. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Mercure bh Retiro also features tour/ticket assistance, dry cleaning/laundry services, and a front-desk safe.

This 4-star Bogotá hotel is smoke free.

  • 53 guestrooms or units
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Elevator
  • No smoking on site
Mercure bh Retiro offers 53 accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include rainfall showerheads and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle (surcharge)
  • Onsite parking available only on request
  • Onsite parking options include a garage

Food and drink

  • Daily continental breakfast available 6:00 AM to 9:00 AM for a fee: COP 40,000 for adults and COP 40,000 for children

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mercure bh Retiro

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately COP 40000 for adults and COP 40000 for children
  • Airport shuttle fee: COP 91000 per vehicle (maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, debit cards, and cash.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure bh Retiro Hotel
Mercure bh Retiro Bogotá
Mercure bh Retiro Hotel Bogotá

Frequently asked questions

How close is Mercure bh Retiro to the airport?

Mercure bh Retiro is 9.8 mi (37-min drive) away from the El Dorado Intl. Airport (BOG) airport, the closest popular airport to the property.

How much does it cost to stay at Mercure bh Retiro?

As of Sep 3, 2025, prices found for a 1-night stay for 2 adults at Mercure bh Retiro on Sep 11, 2025 start from $89.27, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Mercure bh Retiro have an airport shuttle?

Mercure bh Retiro offers a shuttle from the hotel to the airport 24 hours a day, for a charge of COP 91000 per vehicle.

Does Mercure bh Retiro offer free breakfast?

Free breakfast isn’t provided at Mercure bh Retiro, but continental breakfast is offered for a fee of COP 40000 for adults and COP 40000 for children. It's available every day from 6:00 AM to 9:00 AM.

Is there a casino at Mercure bh Retiro?

No, there is no casino at this hotel.

What time is check-in at Mercure bh Retiro?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Mercure bh Retiro?

Free parking is not available at this hotel.

Does Mercure bh Retiro have a pool?

Mercure bh Retiro does not have a pool.

Does Mercure bh Retiro have a spa?

There are no spa services available at this hotel.

How close is Mercure bh Retiro to downtown Bogotá?

Mercure bh Retiro is 3.5 mi away from Bogotá.

Mercure bh Retiro Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 147 out of 239 reviews
Rating 8 - Good. 66 out of 239 reviews
Rating 6 - Okay. 13 out of 239 reviews
Rating 4 - Poor. 2 out of 239 reviews
Rating 2 - Terrible. 11 out of 239 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Estela

Liked: Cleanliness, amenities, property conditions & facilities
Centric location close to shopping malls and clubs. Perfectly quiet during the night.
Stayed 5 nights in May 2025

10/10 Excellent

Lana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, good breakfast, quiet rooms, good internet. Very friendly staff who provided us with iron and hair dryer very quickly upon request. The room and toilet are not too big but you have everything you need, like big bed, coffee machine and bar in the room, wardrobe, cloth hangers and drawers. It was very pleasant stay.
Stayed 3 nights in May 2025

10/10 Excellent

Miss Helen

Stayed 6 nights in Apr 2025

8/10 Good

Leivin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice location

Very nice location
Stayed 2 nights in Apr 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous property! Amazing staff. Comfy beds. The location is outstanding next to all the best shopping and dining. And so safe and walkable. The best part of the hotel is the amazing staff. Reception is amazing. Not crazy about the breakfast but you can’t have everything.
Stayed 2 nights in Mar 2025

10/10 Excellent

Luis Octavio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Bradley

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice hotel, the guys at front desk are very rude!

We booked for 4 days but left early, the guy at the front desk was rude. I had to argue just to get a second key
Stayed 4 nights in Mar 2025

10/10 Excellent

Ashish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 4 nights in Mar 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Tulio

Stayed 2 nights in Feb 2025

10/10 Excellent

Arturo

Liked: Amenities
eveything was good
Stayed 2 nights in Nov 2024

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent everything
Stayed 2 nights in Jan 2025

10/10 Excellent

Franklin, woodside

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Gilberto

Stayed 2 nights in Jan 2025

2/10 Terrible

Johan, London

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible experience. The lock on my door didn't work, and after 2 failed attempts at repairing it, I insisted on a new room. However the lock did not work on the door of the 2nd room! There was no acknowledgment by the staff that this was even a problem (in central Bogotá), and I was treated like I was being inconvenient. There was no hot water in the whole hotel for an entire morning - again no apology. The staff would all benefit from customer service training. It's remarkable this hotel has a 5 star rating, the whole experience was more 2 star at best. My advice is to avoid this hotel. I am seriously re-thinking my NH loyalty status.
Stayed 1 night in Dec 2024

10/10 Excellent

Julian

Stayed 3 nights in Dec 2024

10/10 Excellent

Virginia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was super friendly, the rooms were vert clean, and the location was very convenient, close to the T zone and some malls
Stayed 14 nights in Nov 2024

10/10 Excellent

Mustafa

Stayed 4 nights in Nov 2024

10/10 Excellent

Gustavo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel conveniente en un barrio muy tranquilo y seguro. Muy buen servicio y habitaciones comodas
Stayed 2 nights in Dec 2024

8/10 Good

Patricia

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El área alrededor del hotel es excelente! Y el hotel es pequeño pero cuenta con todo lo que necesitas para pasar unas noches. El staff súper amable y atentos todo el tiempo.
Stayed 2 nights in Nov 2024

10/10 Excellent

JUAN RICARDO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. A few easy walking to “the Rosa” shops, restaurants and bars..
Stayed 2 nights in Nov 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Location is fantastic, the staff is very friendly
Stayed 2 nights in Sep 2024