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4.7 out of 5

"It was a good place to stay. The price was great. It should be taken out of the selection close to the airport. It was on the other side of the city 6 ... " More

By a verified traveler on Sat 28 Jul 2018

Hotel Description

4-star Art Deco aparthotel near La Castellana National Theater

In shopping district

Your stay at this Navarra aparthotel places you within 2 miles (3 km) of La Castellana National Theater and World Trade Center. Virrey Park and Hacienda Santa Barbara Mall are also within 3 miles (5 km).

Multiple dining options

This Art Deco aparthotel features 2 restaurants, a bar/lounge, and a 24-hour health club. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and airport shuttle. Enjoy the sauna and free perks like buffet breakfast and free self parking.

Free Internet, kitchens

The 55 apartments feature free WiFi and free wired Internet, LCD TVs with digital channels, and kitchens with refrigerators, stovetops, and microwaves. Other amenities include pillowtop beds, MP3 docks, and living rooms.

Junior Suite, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
$47* Per night/room Nov 4 - Nov 5

Premium Suite, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Junior Suite, 1 Bedroom, Terrace

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Lancaster House ratings based on 11 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Lancaster House

Everyone (4) Couples (1)
5 out of 5

Nice room and good service

It was a good place to stay. The price was great. It should be taken out of the selection close to the airport. It was on the other side of the city 6 miles away. That is not close in traffic. It was a 45 minute drive to the hotel from the airport in traffic. Being close to the airport was my main concern and it was not at all close.

Posted by , from united states on Jul 28, 2018

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Comment from Hotel Management

Jul 30, 2018 by Monica

Dear David, thank you for your comments. I am pleased you enjoyed your stay with us. As you say, and as our description states, we are not an airport hotel, we are located in an upscale northern part of the city.

4 out of 5
Staff were exceptional and the hotel suite vwas spacious with a separate kitchen and a bathroom that had a shower and a bathtub. Everything was extremely good except the bed was far too hard and the only television was in the bedroom. If the mattress were softer and there was a television in the loungeroom then the hotel would actually be superb.

Posted by on Apr 16, 2018

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Comment from Hotel Management

Apr 17, 2018 by Monica

Dear guest, thank you for your comments which allow us to know where we excel and what we could do to improve our guests’ experience. I am glad you enjoyed your stay with us and hope to welcome you back.

5 out of 5

SERVICE SECOND TO NONE

Pros: EVERYTHING IS WELL MANAGED
Cons: NONE
Location: SO CLOSE TO THE BEST MALLS IN BOGOTA
The hotel employees are willing to go the extra mile to help out and make a difference, that is definitely great service . Good Job.

Posted by , from ARIZONA, CALIFORNIA USA on Sep 19, 2017

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Comment from Hotel Management

Sep 25, 2017 by Monica

Dear Enrique R JR, thank you for your comments. I am pleased to read you enjoyed your stay with us, specially our commitment to personalized service. I hope to welcome you back on your future visits.

5 out of 5

My trip

Pros: everything was great.
Cons: see above
Location: It is not far from all areas that you may want to go, but by cab....it is not a walk to the areas type place. But, they will arrange a cab, not exp.
The Lancaster Suites hotel was a very pleasent experience. The hotel staff was excellant, and had staff that could speak english. The room was nice and very affordable. The staff was also very accomodating. Checking in and out was a no hassle experience with no hidden fees or charges. The cleaning staff was nice and accomodating as well. The only thing about the room that I would say could use improvement was there was no tv inthe living area. The wi-fi was great, no issues. I have stayed in other hotels in Bogota, but I have to say hands down this was the best overall. The food was good, and 24 hour room service, which I used was on point.

Posted by , from North Carolina on Apr 15, 2016

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Comment from Hotel Management

Apr 19, 2016 by Monica

Dear Larry, thank you for taking the time to write such a detailed review. I am delighted the read everything was great during your stay with us. Its a pleasure to know you enjoyed the comfort of our suites, the personalized service we provide and the food offering from our restaurants. I am pleased you chose us as your hotel in Bogota and hope to welcome you back in the future.

3 out of 5

Good Hotel for business personal

Pros: Free breakfast, Close restaurants, Free Internet
Cons: Noisy
This is a good hotel for business people. Even tought I considered that pay too much for the hoel level, I had a good time there.

Posted by , from Florida, USA on Nov 15, 2011

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Comment from Hotel Management

Mar 1, 2016 by Monica

Dear ldeleon68, thank you for your comments. I am glad you enjoyed your stay with us.

5 out of 5

Amples Suites, Amazing Service

Pros: Free breakfast, Free Internet
The hotel suites are ample and very comfortable with separate bedroom and living room. I had a room with a view to the mountains which was very nice. The breakfast buffet had many choices, and room service was good. The staff at the hotel is amazing, since I arrived they made sure I was comfortable and had everything I needed. I was glad I chose to stay at this hotel.

Posted by , from Miami, FL on Oct 20, 2011

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Comment from Hotel Management

Mar 2, 2016 by Monica

Dear AussieTraveler, I am pleased you enjoyed the comfort of our suites as well as the personalized service we provide.

5 out of 5

Amazing Service!

Pros: Free breakfast, Free Internet, Quiet, fantastic service
Lancaster House truly knows the meaning of service. I travel frequently and rarely find hotels that understand the importance of service. Lancaster House is the exception. From the moment I entered the hotel until I left, I felt that the staff was there for me. Always ready to help me with my inquiries or requests. The suite was ample (more than I had expected), the shower was great with lots of presure. Breakfast was excellent, and I even got to try some Colombian specialties. I did not use the gym or sauna, but it was nicce to know they were available. I definelty recommend this hotel for anyone traveling to Bogota.

Posted by , from Budapest, Hungary on Oct 13, 2011

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Comment from Hotel Management

Mar 2, 2016 by Monica

Dear EstiMesse, I am glad you enjoyed our personalized service.

5 out of 5

Wonderful hotel, Amazing staff

Pros: Free breakfast, Close restaurants, Free Internet, amazing service
I had a great experience at Lancaster House. The rooms were very ample with separate bedroom area and living room area. WiFi connection in the room was very convenient. Also, I was pleaseantly surprised to see they have a vegetarian selection on their menu. Making life easier for me. I was very impressed by the service and hospitality. I highly recommend this hotel for anyone going to Bogota

Posted by , from Miami on Feb 8, 2011

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Comment from Hotel Management

Mar 16, 2016 by Monica

Dear Archipelago, thank you for your comments. I am pleased to read you had a wonderful stay with us and enjoyed the personalized service we provide.

5 out of 5

Excellent recommendation, and I'm glad I stayed there!

The Lancaster House Hotel is such a gem in Bogota. I usually try to avoid the large hotel chains, so a friend suggested I stay here since it would be close to everything I was interested in doing in Bogota. It was close to shopping, in an upscale part of town, and one of the city's metrosystem routes runs right across the street. Service was impeccable, food was excellent, and rooms were large, comfortable, and very inviting. I highly recommend this hotel!

Posted by on Dec 9, 2010

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Comment from Hotel Management

Mar 19, 2016 by Monica

Dear guest, thank you for your detailed comments. I am pleased you had an excellent experience with us, and hope to welcome you in the future.

5 out of 5

Fantastic place to stay; great experience.

This could not have been a more pleasant experience. Beautiful, spacious and relaxing accomodations. Each room has a bedroom living, dining room, and kitchen. The service was fantastic and the food was amazing. No need to go out because the hotel will make anything you want. If you did want to go out, the hotel is just off a major road and in the middle of everything. I will go back to Lancaster House again for a great experience.

Posted by on Sep 15, 2009

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Comment from Hotel Management

Dec 24, 2015 by Monica

Thank you for your comments. I am pleased you enjoyed your stay with us and hope to welcome you in the future.

Property Features

Lancaster House offers its guests a 24-hour health club and a sauna. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Spa services, a library, and a terrace are also featured at the business-friendly Lancaster House. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free. This 4-star Bogotá aparthotel is smoke free.

  • 1 building
  • 55 guestrooms or units
  • 7 levels
  • 2 dining venues
  • Built in 1996
  • Buffet breakfast (free)
  • Bar or lounge
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Separate living room
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Bogota (BOG-El Dorado Intl.) (15.8 km / 9.8 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free self parking

Room Amenities

Lancaster House offers 55 accommodations with MP3 docking stations and minibars. Accommodations offer separate living rooms. Pillowtop beds feature down comforters. A pillow menu is available. LCD televisions come with premium digital channels. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. This Bogotá aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • In-room kitchen
  • Dining room
  • Living room
  • Pillowtop beds
  • Minibar
  • MP3 dock
  • In-room dining (24 hours)
  • HD television
  • Digital channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Down blanket
  • Pillow options
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6 AM to 10 AM.

Gatsby - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Bistro 106 - This restaurant specializes in international cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open select days.

The Chimney Bar - This piano bar specializes in international cuisine and serves light fare only. Happy hour is offered. Open 24 hours.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the aparthotel include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours nearby
  • Golfing nearby

Spa Services

  • Hot stone massage
  • Thalassotherapy treatments
  • Ayurvedic treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.

Pets

  • Pets: USD 35 per pet, per night, plus a deposit of USD 35 per night
  • Only dogs are allowed
  • Maximum 1 per room
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • One child stays free

Fees

Guests will be asked to pay the following charges at the property:

  • The national sales tax (19%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 55 per vehicle (roundtrip)
  • Pet deposit: USD 35 per night
  • Pet fee: USD 35 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lancaster House Aparthotel
  • Lancaster House Aparthotel Bogota
  • Lancaster House Bogota
  • Lancaster Hotel Bogota
  • Lancaster House Hotel Bogota
  • Lancaster House
  • Lancaster House Aparthotel Bogotá
  • Lancaster House Aparthotel
  • Lancaster House Bogotá
  • Aparthotel Lancaster House Bogotá
  • Bogotá Lancaster House Aparthotel
  • Aparthotel Lancaster House
  • Lancaster House Bogota
  • Lancaster House Bogotá
  • Lancaster House Aparthotel
  • Lancaster House Aparthotel Bogotá

You should know

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for foreign visitors). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Lancaster House offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
url importing https://www.travelocity.com/Bogotá-Hotels-Lancaster-House.h54756-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.