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4.4 out of 5

"Location was great.p, but it doesn’t deserve 5 stars. A five star hotel doesn’t make these mistakes: take a guest to a room that isn’t ready to be occ ... " More

By a verified traveler on Tue 02 Nov 2021

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Hotel Description

Family-friendly 4-star hotel near Unicentro Bogotá

Usaquen stay

With a stay at this Usaquen hotel, you'll be within half a mile (1 km) of Unicentro Bogotá and 3 miles (5 km) of 93 Park. Also, Bogota Country Club is within half a mile (1 km) and Embassy of Costa Rica is within 2 miles (3 km).

Multiple dining options

This hotel features 2 restaurants, a bar/lounge, and a gym. Bring the family and enjoy the playground and kid-friendly dining. Enjoy the sauna and perks like free self parking and free WiFi.

Standard Double Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
$69* Per night/room Aug 20 - Aug 21

Standard Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Estelar La Fontana ratings based on 8 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Estelar La Fontana

Everyone (2) Couples (1) Family (2)
5 out of 5
Room

Posted by on Feb 22, 2022

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Comment from Hotel Management

Feb 24, 2022 by General Manager

Mr. Briceño, Thank you for to share your experience with us. Come back soon! Regards, Maria Matilde Campo S. General manager ESTELAR La Fontana Hotel

4 out of 5
Location was great.p, but it doesn’t deserve 5 stars. A five star hotel doesn’t make these mistakes: take a guest to a room that isn’t ready to be occupied, it doesn’t have one bath towel when the room has two guests, the bathroom will have at least one glass, the bathroom will have at least one hand towel, it will have Kleenex or it will not have the dispenser empty, getting the check shouldn’t take forever, sandpaper #2 could be used instead of the toilet paper they had, get charged for local calls that never went good, if you weren’t careful you could be stuck in the shower, service at different restaurants was extremely slow.

Posted by on Nov 2, 2021

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4 out of 5
None

Posted by on Sep 21, 2021

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Comment from Hotel Management

Sep 23, 2021 by General Manager

Dear Henry, Thank you for taking the time to share your experience with us. Come back soon. Regards, Maria Matilde Campo S. General Manager ESTELAR La Fontana Hotel

5 out of 5
Les quedó muy buena la recepción incluido con el bar ,entrada principal buena remodelación

Posted by on Jul 21, 2021

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Comment from Hotel Management

Jul 23, 2021 by Gerente General

Estimado huésped, Gracias por tomar el tiempo para compartir su experiencia con nosotros. Será un placer tenerlo de regreso pronto. Cordial saludo, Maria Matilde Campo S. Gerente General Hotel ESTELAR La Fontana

5 out of 5
Beautiful facilities. Luxurious without being too pretentious. I would have expected to pay triple of what I paid. It forms a complex of various buildings with a courtyard that has chapel. My building had meeting places with sofas and tables on each floor. Nicely decorated. Very good breakfast included. My only quibble was that the reception switched me from two beds to one king bed (I was by myself) without asking me.

Posted by , from Texas, US on Oct 25, 2018

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Comment from Hotel Management

Oct 31, 2018 by Gerente General

Dear guest, Thank you for your stay with us and take the time to comment on it. We are pleased to know that you felt at home during your stay at the Estelar La Fontana Hotel. For the hotel team is essential to provide the best service to our guests. We hope to have you back at our hotel. Cordially, Juan Carlos Valencia General Manager Hotel ESTELAR la Fontana

4 out of 5

Near Unicentro Shopping center. Nothing else is near the hotel.

Pros: Free breakfast, Close restaurants, Free Internet
Cons: Noisy
Most likely, you will have to pass uncovered from your building to the lobby when exiting the hotel. So if raining..., you will get wet. In-room safe deposit box was without door. I know it is a isolated case, but it happaned to me that day.

Posted by , from Miami, FL on Aug 1, 2011

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5 out of 5

great

The location of this hotel is excellent across from the biggest#40 best mall#41 in Latin America you can find ANYthing you might need. Also close to an excellent hospital it is in the NorthquotNortequotsection of the city 45 min drive by cab from the airport * dollars:* pesos close to restaurants movies etc.

Posted by on Sep 7, 2010

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3 out of 5

Noisy

We had booked this hotel and were expecting a 5 star hotel. We were disappointed with the noise: A wedding was held on Saturday night and we were unable to sleep before 1:30am. The next morning, the alarm clock was activated at 6:56am!!!! it's a shame for this hotel. Moreover, the bed was on wheels and we moved like in a boat, which is not really confortable. I a nutshell, the hotel, even with the discount, was really expensive for the quality we had.

Posted by on Mar 1, 2010

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Property Features

Hotel Estelar La Fontana offers its guests a health club and a sauna. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a business center on site. There are 16 meeting rooms available. Spa services, a terrace, and tour/ticket assistance are also featured at the family-friendly Hotel Estelar La Fontana. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. Smoking is allowed in designated areas at this 4-star Bogotá hotel.

  • 215 guestrooms or units
  • 8 levels
  • 2 buildings
  • 2 dining venues
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Hotel Estelar La Fontana offers 215 accommodations with iPod docking stations and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with digital channels. Bathrooms include showers with deep soaking bathtubs and rainfall showerheads, bathrobes, and designer toiletries. This Bogotá hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • Deep soaking tub
  • IPod dock
  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Luxury bedding
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Newspapers (free)
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.

Restaurante Los Arcos - Overlooking the garden, this buffet restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Restaurante La Terraza - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner.

Café Colombia - This restaurant serves breakfast, brunch, dinner, and light fare.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Pilates classes on site
  • Playground on site
  • Fitness classes on site

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include hot stone massages, facials, body treatments, and manicures and pedicures. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

  • Hot stone massage
  • Number of treatment rooms 1
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination.

Hotel Estelar La Fontana offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. At check-in, guests must provide a record of full COVID-19 vaccination.

  • Service animals are allowed
  • Guests must provide health documentation
  • Service animals are exempt from fees/restrictions
  • Guests must provide proof of COVID-19 vaccination
  • Property does not offer onsite COVID-19 testing
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 11
  • Social distancing measures are in place
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: COP 60000 for adults and COP 60000 for children (approximately)
  • Airport shuttle fee: COP 46000 per vehicle (one-way)
  • Airport shuttle fee per child: COP 0 (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Estelar Fontana
  • Estelar Fontana Bogota
  • Hotel Estelar Fontana
  • Hotel Estelar Fontana Bogota
  • Estelar La Fontana Bogota
  • Estelar La Fontana Hotel
  • Hotel Estelar Fontana Bogotá
  • Hotel Estelar Fontana
  • Hotel Hotel Estelar La Fontana
  • Hotel Estelar La Fontana Bogotá
  • Hotel Hotel Estelar La Fontana Bogotá
  • Bogotá Hotel Estelar La Fontana Hotel
  • Estelar Fontana Bogotá
  • Estelar Fontana
  • Hotel Estelar La Fontana Hotel
  • Hotel Estelar La Fontana Bogotá
  • Hotel Estelar La Fontana Hotel Bogotá

You should know

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.