- Check-in time starts at 3:00 PM
- Check-in time ends at anytime
- Minimum check-in age is: 18
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination.
Hotel Estelar La Fontana offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. At check-in, guests must provide a record of full COVID-19 vaccination.
- Service animals are allowed
- Guests must provide health documentation
- Service animals are exempt from fees/restrictions
- Guests must provide proof of COVID-19 vaccination
- Property does not offer onsite COVID-19 testing
- Guest accommodation is not sealed after cleaning
- Cashless transactions are available
- Masks are compulsory at the property
- Staff temperature checks are not conducted regularly
- Temperature checks are not available to guests
- Commonly-touched surfaces are cleaned with disinfectant
- Reservation might be required for some facilities onsite
- Property confirms they are implementing guest safety measures
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Security system
- Protective clothing is available to guests
- Masks are available to guests
- Mobile key entry is not available
- Debit cards not accepted
- Food service has been amended for enhanced safety
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Staffed front desk
- Children stay free - maximum age 11
- Social distancing measures are in place
- Carbon monoxide detector
- Property confirms they are implementing enhanced cleaning measures
- Smoke detector
- Individually-wrapped food options are available
- Children stay free
- Individually-wrapped food options are available for breakfast
- Individually-wrapped food options are available for lunch
- Individually-wrapped food options are available for dinner
- Individually-wrapped food options are available through room service
- Number of children who can stay free - 2
- Gap period enforced between guest stays - 24 hours
Guests will be asked to pay the following charges at the property:
- For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for buffet breakfast: COP 60000 for adults and COP 60000 for children (approximately)
- Airport shuttle fee: COP 46000 per vehicle (one-way)
- Airport shuttle fee per child: COP 0 (one-way)
- Early check-in is available for a fee (subject to availability, amount varies)
- Late check-out is available for a fee (subject to availability, amount varies)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
url importing http://www.travelocity.com/Bogotá-Hotels-Hotel-Estelar-La-Fontana.h21567-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Bogotá-Hotels-Hotel-Estelar-La-Fontana.h21567-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Bogotá-Hotels-Hotel-Estelar-La-Fontana.h21567-p2.Hotel-Reviews?rm1=a2&
