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4.0 out of 5

"If you are looking for a warm and caring hotel staff in a secure and upscale Medellin neighborhood, Dann Carlton Belfort is the place for you! From t ... " More

By a verified traveler on Tue 24 Mar 2015

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Hotel Description

4-star romantic hotel near 93 Park

In shopping district

Your stay at this Usaquen hotel places you within 2 miles (3 km) of 93 Park and Embassy of Spain. Hacienda Santa Barbara Mall and Unicentro Bogotá are also within 2 miles (3 km).

Full-service spa, dining

A full-service spa, a gym, and a restaurant are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and airport shuttle. Enjoy the sauna and free perks like full breakfast and free self parking.

Free Internet, LCD TVs

The 139 soundproofed guestrooms offer free WiFi and free wired Internet, as well as minibars. Other amenities include room service, premium bedding, and LCD TVs with cable channels.

Standard Room Queen

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
$56* Per night/room Dec 17 - Dec 18

Standard Twin Room

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Dann Carlton Bogota ratings based on 4 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Dann Carlton Bogota

Everyone (1) Couples (1)
2 out of 5
Room , very poor ! Windows didnt work properly couldn't roll them up . overcharge me for a room service.

Posted by on Sep 24, 2019

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Comment from Hotel Management

Sep 25, 2019 by Diana Cortés.

Dear guest. Our sincere thanks for sharing your opinion with us. We will consider your comments for the improvement of the processes and of course the satisfaction of our customers.

5 out of 5

They Treated Me Like Royalty

Pros: I especially enjoy the artwork throughout the lobby and dining areas. The featured artists are rotated so there are always new works to enjoy!
Cons: Improvements to WIFI and PC's in the business center are underway.
Location: Centrally located in the safe and upscale Poblado sector, shopping is great at Plaza Roja. El Castillo museum is also close by. Taxis are reasonable.
If you are looking for a warm and caring hotel staff in a secure and upscale Medellin neighborhood, Dann Carlton Belfort is the place for you! From the bell staff to the wait staff, the housekeepers to the management, this hotel has the friendliest guest-oriented staff I have seen. I casually mentioned a particular performance I was interested in seeing, but was unsure of the location. When I arrived at my room, I received a call from the bell staff with all of the particulars. The breakfast buffet is scrumptious and a meal fit for a king! Lunch and dinner are also exquisite with an eclectic wine list and memorable Italian cuisine as well as local specialties all moderately priced. You would not believe you are eating in a hotel! The rooms are extraordinarily comfortable and white-glove clean with luxurious products. The housekeeper cheerfully brought extra towels upon request. The front desk staff also went way above and beyond the call of duty to accommodate my every request. The Infinity pool and Jacuzzi temperature are wonderful and not crowded. The massage and spa services were truly a special treat! Once the upgrades to the WiFi and business center are completed, the hotel will be perfect. There are two Dann Carlton's in Medellin so be sure that you are booking at Dann Carlton Belfort and tell your taxi driver The Belfort Hotel to avoid confusion.

Posted by , from Miami Beach FL on Mar 24, 2015

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Comment from Hotel Management

Mar 25, 2015 by ana.salazar@hotelesdann.com

Dear Mr. Elliot Best regards from the staff of the Dann Carlton Bogota Hotel. Thank you for choosing us for your stay and let know us your comments about the service received. We are pleased to know that your stay in our hotel was the best; we want to remember you that we will be here to provide the high quality in our services.

5 out of 5

Bed comfort was very good, It was not expensive and was very clean

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
We liked very much. People were very nice and helpfull. The room was great. It did help that we speak the Spanish. We will not hesitate to return.

Posted by , from Fort Worth on Jun 2, 2012

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Comment from Hotel Management

Jul 29, 2015 by hotel dann carlton bogota

Muchas gracias por su calificacion para nosotros es muy importante

4 out of 5

Good moderate hotel

Very good moderate hotel - especially when you need a quick place to crash after all night flight. Very good business hotel.

Posted by , from USA on Feb 7, 2011

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Comment from Hotel Management

Jul 29, 2015 by HOTEL DANN CARLTON BOGTOA

Gracias

Property Features

Hotel Dann Carlton Bogota offers its guests a full-service spa, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 1292 square feet (120 square meters) and includes conference space. Tour/ticket assistance, an arcade/game room, and multilingual staff are also featured at the business-friendly Hotel Dann Carlton Bogota. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. This 4-star Bogotá hotel is smoke free.

  • 1 building
  • 139 guestrooms or units
  • 7 levels
  • 1292 sq ft of conference space
  • 120 sq m of conference space
  • Built in 1995
  • Full breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Hotel Dann Carlton Bogota offers 139 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 40-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Bogotá hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Renovation of all guestrooms was completed in November 2015.

  • Minibar
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Luxury bedding
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

Guests are served free full breakfast daily from 7:00 AM to 10:00 AM.

May Fair - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a health club and a sauna.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

The spa is open daily.

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. Guests providing vaccine records must have received complete COVID-19 vaccination at least 1 days prior to check-in.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 48 hours between bookings. At check-in, guests must provide a record of full COVID-19 vaccination. Guests providing vaccine records must have received complete COVID-19 vaccination at least 1 days prior to check-in.

  • One child stays free
  • Guests must provide health documentation
  • Guests must provide proof of COVID-19 vaccination
  • COVID-19 vaccine must have been received a minimum number of days before check-in: 1
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • For stays on or after January 1, 2022, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 55000 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Hotel Dann Carlton Bogota offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.