2/10 Terrible
Melissa De los Rios, Mamaroneck
Nov 6, 2025
First of all this property is advertised as the DoubleTree Hilton. But they are the Cosmos Hotel. They have a room with the shower that was broken. The carpet had spilled stuff that despigmented it. The light in the room flickers and didn’t have other rooms one could use so that I could sleep without the light flickering. They told me it was normal that a hotel had those things.
Also, They have a building they own next to the hotel and they organized a party with loud music throughout the night. All hotel guests were in the lobby and couldn’t sleep that night.
The terrace they advertise in Expedia as the first picture of the hotel is under construction. And no one can access it. This hotel is a scam because what they show in the pictures inside Expedia, is not what they give guests access to. Expedia should ensure what they advertise in their website is accurate. The infrastructure and service of this hotel is clearly a scam.
Also,the food breakfast buffet is incredibly basic .
And the staff doesnt want to connect the guest with the general manager to cover their lack of service.
Melissa De los Rios
Stayed 7 nights in Oct 2025

































