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"I like the staff, they are always friendly and very helpul to my needs. Great experience " More

By a verified traveler on Tue 07 Apr 2020

Hotel Description

Family-friendly 4.5-star hotel near Hacienda Santa Barbara Mall

In entertainment district

Your stay at this Calle 100 hotel places you within 2 miles (3 km) of Park 93 and Clinica del Country. Hacienda Santa Barbara Mall and Andino Commercial Center are also within 3 miles (5 km).

Multiple dining options

This luxury hotel features 4 restaurants, a bar/lounge, and a health club. Families will appreciate the onsite laundry facilities and in-room childcare. Guests will appreciate free perks like valet parking and WiFi in public areas.

Free Internet, comfy beds

The 199 soundproofed guestrooms offer free WiFi and free wired Internet, as well as comfy beds. Other amenities include 24-hour room service, rainfall showerheads, and LCD TVs with cable channels.

Standard Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$52* Per night/room May 29 - May 30

Superior Double Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Cosmos 100 Hotel & Centro de Convenciones ratings based on 8 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Cosmos 100 Hotel & Centro de Convenciones

Everyone (3) Couples (2) Family (3)
5 out of 5
I like the staff, they are always friendly and very helpul to my needs. Great experience

Posted by on Apr 7, 2020

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4 out of 5
Cleaning nice room big the restouran inn is okey

Posted by , from New Jersey on Feb 18, 2020

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5 out of 5
Everything in this hotel is really good , breakfast delicious

Posted by on May 6, 2019

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Comment from Hotel Management

May 6, 2019 by Mixday Bolívar

Dear guest, We really value your comments from what we can always improve our service. Thank you for your score. We hope to have you back soon. Yours faithfully, Mixday Bolívar Guest Service

4 out of 5
I was pretty upset to know that the restaurant in the hotel stated that they were opened till 10:30 yet when I arrived with my wife at 9pm they said we are closing. I proceeded to ask at the front desk and they told to go back to the restaurant and tell them that tell should offer service as it is open, but Definitely did not feel welcome and uncomfortable. Another factor was the gentleman at the front desk I believe his name was Ricardo was not welcoming at all and seemed upset. I think it’s essential for staff to be friendly and smile to make customers feel welcomed.

Posted by on Apr 25, 2019

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Comment from Hotel Management

Apr 26, 2019 by Mixday Bolívar

Dear Guest, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us to improve our guest experience. At Cosmos 100, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future. Your sincerely, Mixday Bolívar Guest Service

2 out of 5
My 6th time staying at the Cosmos 100 and there will not likely be a 7th. The first problem on this trip came at checkin when the daily rate was increased $20/day because my reservation showed it was for one person. I showed them that the rate for one person is the same for two on Travelocity's website but they would not budge. The second problem was when I exchanged $100 US currency at the front desk. The process was the same as usual - the local cash was counted in front of me (twice) and I signed a receipt. But later that night, when returning to the hotel, the same clerk who exchanged the money told me that I needed to return $100,000 COP because she had given me too much earlier. I refused to comply because I knew that she was wrong, but the implication was made worse when my room key would not work and I had to interact once again with the same clerk.

Posted by , from Atlanta on Nov 25, 2018

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Comment from Hotel Management

Nov 29, 2018 by Mixday Bolívar

Dear Guest, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us to improve our guest experience, we will to check the situation and we will to share your feedback with the front desk, At Cosmos 100, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future. Your sincerely, Mixday Bolívar Guest Service

5 out of 5

Nice location

Excellent staff, great food, good location, Good view, I would stay in this hotel again

Posted by , from New York City on Feb 7, 2017

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2 out of 5

Terrible concierge service. The worst front desk service I had ever experienced in any hotel I have ever stayed at.

Terrible concierge service. They do not have customer service training. One thing they also forget to tell you when you reserve a room is that if you have a family guest or a friend that comes to visit you they charge you an extra fee. Also they allow their guests to smoke in their rooms so my room smelled like a dirty ashtray.

Posted by on Nov 11, 2011

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4 out of 5

Pleasant surprise

Pros: Free breakfast, Free Internet
I arrived at 2 AM and in need of having a shirt ironed for an early morning meeting the next day. I was pleasantly surprised to find that this was no problem - shirt picked up from room and delivered at 6am, pressed, for a reasonable cost. Dont be put off by a a slightly drab lobby, the service is excellent, the rooms clean and comfortable and the buffet breakfast is quite good. Good business hotel.

Posted by , from Buenos Aires on Apr 5, 2011

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About the Cosmos 100 Hotel & Centro de Convenciones

Location Calle 100 #19a 83, Bogotá, Distrito Capital

Renovations + Closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:

  • Outdoor pool

Property Features

There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. You'll find a business center on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A health club, spa services, and tour/ticket assistance are also featured at the luxury Cosmos 100 Hotel & Centro de Convenciones. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Self parking and valet parking are free. Smoking is allowed in designated areas at this 4.5-star Bogotá hotel.

  • 199 guestrooms or units
  • 11 levels
  • 2 buildings
  • 4 dining venues
  • Built in 1982
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free valet parking

Transport

  • Airport: El Dorado Intl. Airport (BOG) (15.8 km / 9.8 mi)
  • Property shuttles: Airport drop-off
  • Parking: Free valet parking and self parking

Room Amenities

Cosmos 100 Hotel & Centro de Convenciones offers 199 accommodations with safes and complimentary newspapers. Pillowtop beds feature down comforters. 32-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • In-room dining (24 hours)
  • HD television
  • Cable channels
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 10:00 AM.

Restaurante Primavera - This brasserie serves breakfast, brunch, lunch, and dinner.

Restaurante Meikei - This restaurant specializes in sushi and serves lunch and dinner. Reservations are required. Open select days.

Bar Gaviero - This restaurant serves lunch and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a health club.

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.

Pet Policy

  • Pets and service animals are not allowed at Cosmos 100 Hotel & Centro de Convenciones

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Property is cleaned with disinfectant
  • One child stays free
  • Staff wears personal protective equipment
  • Security system
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Parking height restrictions apply
  • Debit cards
  • Gap period enforced between guest stays - 24 hours
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • For stays on or after January 1, 2022, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: COP 26000 for adults and COP 26000 for children (approximately)
  • Airport shuttle fee: COP 55000 per vehicle (one way)
  • Late check-out fee: COP 175000 (subject to availability)
  • Administrative fee: COP 9000 per night
  • Facilities fee: COP 50000 per person, per day and includes use of: swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Centro Cosmos
  • Cosmos 100
  • Cosmos 100 Centro Convenciones
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  • Mercure Bogota
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You should know

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for foreign visitors). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Cosmos 100 Hotel & Centro de Convenciones offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pool access available from 9:00 AM to 6:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.