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Cosmos 100 Hotel & Centro de Convenciones

4.5-star property
Calle 100 #19a 83, Bogotá, Distrito Capital 1-855-201-7819
3.9 out of 5
Good!
See all 8 travelocity Reviews

"I like the staff, they are always friendly and very helpul to my needs. Great experience " More

By a verified traveler on Tue 07 Apr 2020

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Hotel Description

Family-friendly 4.5-star hotel near Unicentro Bogotá

Usaquen stay

Your stay at this Usaquen hotel places you within 2 miles (3 km) of 93 Park and Embassy of Spain. Hacienda Santa Barbara Mall and Unicentro Bogotá are also within 3 miles (5 km).

Free perks

This hotel features a restaurant, a gym, and a bar/lounge. Families will appreciate the onsite laundry facilities and in-room childcare. Enjoy the sauna and free perks like buffet breakfast and valet parking.

Superior Double Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
$65* Per night/room Jul 22 - Jul 23

Executive Studio Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Cosmos 100 Hotel & Centro de Convenciones ratings based on 8 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Cosmos 100 Hotel & Centro de Convenciones

Everyone (3) Couples (2) Family (3)
5 out of 5
I like the staff, they are always friendly and very helpul to my needs. Great experience

Posted by on Apr 7, 2020

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4 out of 5
Cleaning nice room big the restouran inn is okey

Posted by , from New Jersey on Feb 18, 2020

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5 out of 5
Everything in this hotel is really good , breakfast delicious

Posted by on May 6, 2019

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Comment from Hotel Management

May 6, 2019 by Mixday Bolívar

Dear guest, We really value your comments from what we can always improve our service. Thank you for your score. We hope to have you back soon. Yours faithfully, Mixday Bolívar Guest Service

4 out of 5
I was pretty upset to know that the restaurant in the hotel stated that they were opened till 10:30 yet when I arrived with my wife at 9pm they said we are closing. I proceeded to ask at the front desk and they told to go back to the restaurant and tell them that tell should offer service as it is open, but Definitely did not feel welcome and uncomfortable. Another factor was the gentleman at the front desk I believe his name was Ricardo was not welcoming at all and seemed upset. I think it’s essential for staff to be friendly and smile to make customers feel welcomed.

Posted by on Apr 25, 2019

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Comment from Hotel Management

Apr 26, 2019 by Mixday Bolívar

Dear Guest, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us to improve our guest experience. At Cosmos 100, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future. Your sincerely, Mixday Bolívar Guest Service

2 out of 5
My 6th time staying at the Cosmos 100 and there will not likely be a 7th. The first problem on this trip came at checkin when the daily rate was increased $20/day because my reservation showed it was for one person. I showed them that the rate for one person is the same for two on Travelocity's website but they would not budge. The second problem was when I exchanged $100 US currency at the front desk. The process was the same as usual - the local cash was counted in front of me (twice) and I signed a receipt. But later that night, when returning to the hotel, the same clerk who exchanged the money told me that I needed to return $100,000 COP because she had given me too much earlier. I refused to comply because I knew that she was wrong, but the implication was made worse when my room key would not work and I had to interact once again with the same clerk.

Posted by , from Atlanta on Nov 25, 2018

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Comment from Hotel Management

Nov 29, 2018 by Mixday Bolívar

Dear Guest, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us to improve our guest experience, we will to check the situation and we will to share your feedback with the front desk, At Cosmos 100, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future. Your sincerely, Mixday Bolívar Guest Service

5 out of 5

Nice location

Excellent staff, great food, good location, Good view, I would stay in this hotel again

Posted by , from New York City on Feb 7, 2017

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2 out of 5

Terrible concierge service. The worst front desk service I had ever experienced in any hotel I have ever stayed at.

Terrible concierge service. They do not have customer service training. One thing they also forget to tell you when you reserve a room is that if you have a family guest or a friend that comes to visit you they charge you an extra fee. Also they allow their guests to smoke in their rooms so my room smelled like a dirty ashtray.

Posted by on Nov 11, 2011

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4 out of 5

Pleasant surprise

Pros: Free breakfast, Free Internet
I arrived at 2 AM and in need of having a shirt ironed for an early morning meeting the next day. I was pleasantly surprised to find that this was no problem - shirt picked up from room and delivered at 6am, pressed, for a reasonable cost. Dont be put off by a a slightly drab lobby, the service is excellent, the rooms clean and comfortable and the buffet breakfast is quite good. Good business hotel.

Posted by , from Buenos Aires on Apr 5, 2011

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About the Cosmos 100 Hotel & Centro de Convenciones

Location Calle 100 #19a 83, Bogotá, Distrito Capital

Property Features

Cosmos 100 Hotel & Centro de Convenciones offers its guests a health club and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business center on site. Spa services, tour/ticket assistance, and multilingual staff are also featured at the luxury Cosmos 100 Hotel & Centro de Convenciones. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free. Smoking is allowed in designated areas at this 4.5-star Bogotá hotel.

  • 199 guestrooms or units
  • 11 levels
  • 2 buildings
  • Built in 1982
  • Buffet breakfast (free)
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Cosmos 100 Hotel & Centro de Convenciones offers 199 air-conditioned accommodations with safes and complimentary newspapers. 32-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Restaurante Primavera - This restaurant serves breakfast, brunch, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a health club and a sauna.

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 8 days prior to check-in.

Cosmos 100 Hotel & Centro de Convenciones offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Cosmos 100 Hotel & Centro de Convenciones

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received their complete COVID-19 vaccination at least 8 days prior to check-in.

  • One child stays free
  • Guests must provide health documentation
  • Guests must provide proof of COVID-19 vaccination
  • Minimum age for proof of COVID-19 vaccination requirement: 12
  • COVID-19 vaccine must have been received a minimum number of days before check-in: 8
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Parking height restrictions apply
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 55000 per vehicle (one way)
  • Late check-out fee: COP 175000 (subject to availability)
  • Administrative fee: COP 9000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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  • Cosmos 100
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You should know

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 9:00 AM to 6:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts.

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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.