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The Westin Hilton Head Island Resort & Spa

4.0 star property
Beachfront hotel with 3 outdoor pools in Hilton Head Island

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Photo gallery for The Westin Hilton Head Island Resort & Spa

Meeting facility
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Meeting facility
Meeting facility
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Air conditioning

Explore the area

View in a map
2 Grasslawn Ave, Hilton Head Island, SC, 29928-5583
  • Place, Islanders Beach Park
    ‪4 min walk‬
  • Place, Barony Course at Port Royal Golf Club
    ‪6 min walk‬
  • Place, Port Royal Golf Club
    ‪12 min walk‬
  • Airport, Hilton Head Island, SC (HHH)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed, Balcony (View)

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony (View)

9.4 out of 10
Exceptional
(52 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony (Island, View)

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Balcony (Island, View)

9.0 out of 10
Wonderful
(34 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Ocean View

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony, Ocean View

8.6 out of 10
Excellent
(54 reviews)
  • Ocean view
  • 320 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony, Ocean View

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Balcony, Ocean View

8.6 out of 10
Excellent
(32 reviews)
  • Ocean view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Oceanfront

Room, 1 King Bed, Balcony, Oceanfront | Pillowtop beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony, Oceanfront

9.4 out of 10
Exceptional
(31 reviews)
  • Ocean view
  • 320 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony, Oceanfront

Room, 2 Queen Beds, Balcony, Oceanfront | Pillowtop beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Balcony, Oceanfront

8.2 out of 10
Very good
(11 reviews)
  • Ocean view
  • 320 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Resort View

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony, Resort View

7.6 out of 10
Good
(5 reviews)
  • Resort view
  • 320 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony, Resort View

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Balcony, Resort View

9.2 out of 10
Wonderful
(9 reviews)
  • Resort view
  • 320 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed

  • Resort view
  • 534 sq ft
  • Sleeps 6
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Balcony (Island)

Pillowtop beds, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed with Sofa bed, Balcony (Island)

9.4 out of 10
Exceptional
(3 reviews)
  • Water view
  • 534 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Balcony, Ocean View

Pillowtop beds, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed with Sofa bed, Balcony, Ocean View

9.6 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 534 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Balcony (Mobility/Hearing Accessible, Tub)

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 320 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (Mobility/Hearing Access, Roll-In Shwr)

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony (Mobility/Hearing Access, Roll-In Shwr)

  • 320 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony (Mobility/Hearing Accessible, Tub)

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Balcony (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony (Mobility/Hearing Access, Roll-In Shwr)

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Balcony (Mobility/Hearing Access, Roll-In Shwr)

  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Resort View (Mobility/Hearing Accessible, Tub)

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Resort View (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 320 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Resort View (Mobility/Hearing Access, Roll-In Shwr)

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Resort View (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)
  • 320 sq ft
  • Sleeps 4
  • 1 King Bed

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2 bars/lounges, poolside bar

Hilton Beachfront Resort & Spa Hilton Head Island

Mid Island
  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.2 out of 5, Very Good, 1,423 reviews
$190 nightly
The price is $209
Feb 23 - Feb 24
Total with taxes and fees
Hilton Beachfront Resort & Spa Hilton Head Island

About the neighborhood

Hilton Head Island

On the beach.Your stay at this Mid Island hotel places you within 6 miles (10 km) of Shelter Cove Harbour and Coastal Discovery Museum. Also within 9 miles (15 km) are Sea Pines Forest Preserve and The Sandbox.

What's nearby

  • Islanders Beach Park - 4 min walk - 0.3 miles
  • Barony Course at Port Royal Golf Club - 6 min walk - 0.4 miles
  • Folly Field Beach - 9 min walk - 0.5 miles
  • Port Royal Golf Club - 12 min walk - 0.7 miles
  • Folly Field Beach Park - 16 min walk - 0.9 miles

Getting around

  • Hilton Head Island Airport (HHH) - 10 min drive

Restaurants

  • ‪Circle K - ‬5 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Lincoln & South Brewing Company - ‬5 min drive
  • ‪Fiesta Fresh Mexican Grill - ‬6 min drive
  • ‪Street Meet - ‬6 min drive

About this property

The Westin Hilton Head Island Resort & Spa

Beachfront hotel with 3 outdoor pools in Hilton Head Island
Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Summer fun is a breeze at The Westin Hilton Head Island Resort & Spa, where you can play a round of golf at the golf course, cool off in one of the 3 outdoor swimming pools, and enjoy a treatment at the full-service spa.

There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. This beach hotel also offers a 24-hour fitness center, a hot tub, and a steam room. For a fee, parking is available.

This Hilton Head Island hotel is smoke free.

  • 419 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 2 bars or lounges
  • 37000 sq ft of conference space
  • 3437 sq m of conference space
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool
The Westin Hilton Head Island Resort & Spa offers 419 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Rooms open to furnished balconies. Beds feature pillowtop mattresses. 55-inch LCD televisions come with premium satellite channels and pay movies.

Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered on request and change of bedsheets can be requested.

Heavenly Spa by Westin has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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2 bars/lounges, poolside bar
Hilton Beachfront Resort & Spa Hilton Head Island
  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.2 out of 5, Very Good, 1,423 reviews
$190 nightly
The price is $209
Feb 23 - Feb 24
Total with taxes and fees
Hilton Beachfront Resort & Spa Hilton Head Island

Property amenities

Family friendly

  • 3 outdoor pools
  • Children's games
  • Mini-fridge

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (USD 20 per day; includes in/out privileges)
  • Valet parking on site (USD 30 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • 36-hole golf course
  • Beach volleyball
  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Golf driving range
  • Heated pool
  • Hiking/biking trails
  • Hot tub
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Pool hoist on site
  • Portable shower seat
  • Smooth flooring in room
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch LCD TV with premium satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lbs per pet)
  • An off-leash area is available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 3.75 per accommodation, per night
  • Resort fee: USD 41.8 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach towels
  • Business center/computer access
  • Fitness center access
  • Fitness/yoga classes
  • Pool access
  • Shuttle service
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 20 per day (in/out privileges)
  • Valet parking fee: USD 30 per day
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, and Eurocard. Cash is not accepted. 

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Head Island Westin
Hilton Head Island Westin Resort
Westin Hilton Head Island
Westin Hilton Head Island Resort
Westin Resort Hilton Head Island
The Westin Hilton Head Island Hotel Hilton Head
The Westin Hilton Head Island Resort And Spa
The Westin Hilton Head Island Resort Spa
The Westin Hilton Head & Spa
The Westin Hilton Head Island Resort Spa
The Westin Hilton Head Island Resort & Spa Hotel
The Westin Hilton Head Island Resort & Spa Hilton Head Island

Frequently asked questions

How close is The Westin Hilton Head Island Resort & Spa to the airport?

The Westin Hilton Head Island Resort & Spa is 3.1 mi (10-min drive) away from the Hilton Head Island Airport (HHH) airport, the closest popular airport to the property.

How much does it cost to stay at The Westin Hilton Head Island Resort & Spa?

As of Feb 16, 2026, prices found for a 1-night stay for 2 adults at The Westin Hilton Head Island Resort & Spa on Feb 22, 2026 start from $186.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Westin Hilton Head Island Resort & Spa have an airport shuttle?

Airport shuttle services are not available at The Westin Hilton Head Island Resort & Spa.

How close is The Westin Hilton Head Island Resort & Spa to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does The Westin Hilton Head Island Resort & Spa offer free breakfast?

The Westin Hilton Head Island Resort & Spa does not offer free breakfast.

Is there a casino at The Westin Hilton Head Island Resort & Spa?

No, there is no casino at this hotel.

What time is check-in at The Westin Hilton Head Island Resort & Spa?

Check-in start time: 4:00 PM; Check-in end time: 5:30 AM.

Is there free parking at The Westin Hilton Head Island Resort & Spa?

Free parking is not available at this hotel. Self parking is available for USD 20 per day, and valet parking for USD 30 per day.

Does The Westin Hilton Head Island Resort & Spa have a pool?

The Westin Hilton Head Island Resort & Spa features 3 outdoor pools.

Does The Westin Hilton Head Island Resort & Spa have a restaurant?

There are 2 onsite restaurants, offering options like seafood, a poolside location, and ocean views.

Does The Westin Hilton Head Island Resort & Spa have a spa?

Pamper yourself with a day at Heavenly Spa by Westin, where you can enjoy prenatal massages, aromatherapy, and facials.

How close is The Westin Hilton Head Island Resort & Spa to downtown Hilton Head Island?

The Westin Hilton Head Island Resort & Spa is 6 mi away from Hilton Head Island.

The Westin Hilton Head Island Resort & Spa Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 547 out of 1002 reviews
Rating 8 - Good. 221 out of 1002 reviews
Rating 6 - Okay. 131 out of 1002 reviews
Rating 4 - Poor. 63 out of 1002 reviews
Rating 2 - Terrible. 40 out of 1002 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

GEORGE, RED LION

Stayed 2 nights in Dec 2025

10/10 Excellent

Joseph, Northville

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel, great staff, beautiful location. You can’t ask for more.
Stayed 1 night in Nov 2025

10/10 Excellent

Matthew

Stayed 5 nights in Nov 2025

6/10 Okay

Noy

Liked: Cleanliness, staff & service
The place was beautiful and staff great! But the elevator for the wing where the most expensive view rooms were located was broken. I just had a procedure done on my knees which made that very long walk to the alternative elevators very difficult. And then our room didn't even have a microwave??? Its was supposed to top notched. They kinda failed on some areas.
Stayed 2 nights in Nov 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities
everything was great, looking forward to our next trip
Stayed 1 night in Nov 2025

10/10 Excellent

Suzanne

Stayed 4 nights in Oct 2025

10/10 Excellent

Jarius

Stayed 1 night in Oct 2025

8/10 Good

Judy

Stayed 1 night in Nov 2025

8/10 Good

Jane

Staff was excellent, spa was great, peeling paint chips in the hall. Weather was awful so I can’t comment on any facilities outdoors.
Stayed 3 nights in Oct 2025

8/10 Good

Sheila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Oct 2025

10/10 Excellent

Aaron, Bluffton

Stayed 1 night in Oct 2025

10/10 Excellent

Robert, Tobyhanna

Stayed 2 nights in Oct 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent all the way!
Stayed 4 nights in Oct 2025

2/10 Terrible

Brandy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel wouldn't check us in till 2.5 hours AFTER check in because they didn't have the room ready. By the time we got keys it was 6:30pm. The beach access elevator was broken and there was no other beach access unless we walked for almost 45 min to get there. The room was OK, but the fact that we could not get keys till 6:30 ruined the balcony sunset we paid extra for. The restaurant was freezing cold, the food was mediocre and expensive, they also charged my card nemourous times for the same thing, and put over $400 in hold on my card, pulls charged well over what anything said during booking. Horrible experience, and we drove from Utah to the east coast so we've stayed on many hotels this month and this one was one of the worse experiences of our way coast trip!!
Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer Lee

Stayed 4 nights in Jul 2025

6/10 Okay

YASANTHA

Liked: Staff & service, property conditions & facilities
Everything was good except for the shower curtain. There was mold.
Stayed 1 night in Oct 2025

6/10 Okay

Ronald

Stayed 3 nights in Oct 2025

8/10 Good

James

Liked: Cleanliness
Stayed 5 nights in Oct 2025

8/10 Good

Moniqua

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

micki

Liked: Cleanliness
We had to vacate he hotel at 5 in the morning for a potential fire. There was no fire. He alarm was sounded but no one came on an intercom to report what was happening or what we were to do. We saw one staff member !
Stayed 3 nights in Oct 2025

10/10 Excellent

Ricky

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was comfortable and clean
Stayed 2 nights in Oct 2025

2/10 Terrible

Zena, Florence

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT BOOK THIS HOTEL! We paid $5,730 in advance for two separate rooms for a 7 night vacation. We were very disappointed for several reasons. 1) Regular guest rooms are not separated from wedding party guests. We were disturbed on our first two nights until 3:30am by rowdy wedding guests. The noise from wedding guests after midnight was so annoying that we asked for and received compensation. 2) Many of the amenities featured in promo photos do not exist in reality. We identified 15 promo photos of poolside, dining and relaxing areas that are either photoshopped or do not exist. 3) The pool deck chairs are old, worn and quite uncomfortable, and not as per the promo photos. 4) The hotel is in need of maintenance. There is peeling paint, rust stains and water damage throughout the hotel. 5) The hotel needs more regular and thorough cleaning. The same Cheerios were on the dining floor and rubbish in the hallway, both for three days running. 6) There are very few spaces for guests to relax during inclement weather that aren’t noisy or cold. The aircon in some areas is so cold that staff wear jackets. 7) In reality, there is only one bar. If the weather is inclement, it is cold and windy, and closes early. Two other bars are are only open for limited hours. This hotel pays lip service to guest comfort and enjoyment. The senior management that we spoke with were not client-focused and dismissed our complaints with glib responses.
Stayed 7 nights in Oct 2025

2/10 Terrible

jerry

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The elevator was not working on several floors, room service guy made the bed with the same linen from the night before did not dust or mop the room but charges for room service per day you at the resort. Receptionist charged me twice I booked online with Expedia already paid in full & tuned around and charged me again! Causing the back to lock my card for 24 hours!!!
Stayed 2 nights in Oct 2025

8/10 Good

Dale

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. It should be for what I paid for it.
Stayed 3 nights in Oct 2025

10/10 Excellent

Corey

Stayed 3 nights in Sep 2025