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Best Western Mountain Lodge at Banner Elk

2.5 star property
Hotel near Sugar Mountain Resort in Banner Elk

Choose dates to view prices

Photo gallery for Best Western Mountain Lodge at Banner Elk

Seasonal outdoor pool
Lobby
Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool

Popular amenities

  • Room service
  • Spa
  • 24/7 front desk

Explore the area

Map
1615 Tynecastle Highway, Banner Elk, NC, 28604
  • Sugar Mountain Resort
    ‪4 min drive‬
  • Hawksnest Tubing Park
    ‪9 min drive‬
  • Beech Mountain Resort
    ‪11 min drive‬

Room options

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(30 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(22 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Banner Elk

In Banner Elk .Stay at this Banner Elk hotel and you'll be within half a mile (1 km) of Lees-McRae College and 2 miles (3 km) of Banner House Museum. Tate-Evans Park and Sugar Creek Gem Mine are also within 2 miles (3 km).

What's nearby

  • Lees-McRae College - 17 min walk - 0.9 miles
  • Sugar Mountain Resort - 4 min drive - 1.7 miles
  • Hawksnest Tubing Park - 9 min drive - 2.6 miles
  • Beech Mountain Resort - 11 min drive - 5.0 miles
  • Land of Oz - 16 min drive - 7.0 miles

Getting around

  • Tri-Cities, TN (TRI-Tri-Cities Regional) - 73 min drive

Restaurants

  • McDonald's
  • Blind Elk Tap Room
  • Banner Elk Cafe
  • Beech Mountain Brewing Company
  • 5506' Skybar

About this property

Best Western Mountain Lodge at Banner Elk

Hotel near Sugar Mountain Resort in Banner Elk
Best Western Mountain Lodge at Banner Elk offers its guests a fitness center and a seasonal outdoor pool. WiFi is free in public spaces. A business center and 4 meeting rooms are available. Free breakfast is available daily. Event space at this hotel measures 3600 square feet (324 square meters) and includes conference space. Best Western Mountain Lodge at Banner Elk also features a vending machine, a garden, and concierge services. Self parking is free.

This Banner Elk hotel is smoke free.

  • 100 guestrooms or units
  • 2 levels
  • 3600 sq ft of conference space
  • 324 sq m of conference space
  • Full breakfast (free)
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • No smoking on site
Best Western Mountain Lodge at Banner Elk offers 100 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and safes. Beds feature pillowtop mattresses. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. 30-inch flat-screen televisions come with satellite channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English

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  • Breakfast included
  • Pet friendly
  • Parking included
4.7 out of 5, Exceptional, 1,006 reviews
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Aug 24 - Aug 25
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Property amenities

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • DVD player
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Internet

  • Available in all rooms: WiFi (USD 0.01 per stay)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Arcade/game room
  • Downhill skiing
  • Full-service spa
  • Golf driving range
  • Gym
  • Horseback riding/rentals
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (38 inches high)
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 30-inch flat-screen TV with cable channels
  • DVD player

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from May 21 2025 to October 1 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet, per day (maximum USD 100 per stay)
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 0.01 per stay (rates may vary)
  • Pet fee: USD 10 per pet, per day (maximum USD 100 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Only bookings from non-local guests are accepted; guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Only bookings from non-local guests are accepted. Guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in.
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • The seasonal pool will open May 29 and close September 05.
  • Pool access available from 9:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Banner Elk Lodge

Frequently asked questions

How close is Best Western Mountain Lodge at Banner Elk to the airport?

Best Western Mountain Lodge at Banner Elk is 53 mi (73-min drive) away from the Tri-Cities, TN (TRI-Tri-Cities Regional) airport, the closest popular airport to the property.

Does Best Western Mountain Lodge at Banner Elk have an airport shuttle?

Airport shuttle services are not available at Best Western Mountain Lodge at Banner Elk.

Does Best Western Mountain Lodge at Banner Elk offer free breakfast?

Best Western Mountain Lodge at Banner Elk offers free full breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at Best Western Mountain Lodge at Banner Elk?

No, there is no casino at this hotel.

What time is check-in at Best Western Mountain Lodge at Banner Elk?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Best Western Mountain Lodge at Banner Elk?

This hotel offers free self parking.

Does Best Western Mountain Lodge at Banner Elk have a pool?

Best Western Mountain Lodge at Banner Elk features a seasonal outdoor pool. Guests can enjoy pool access from 9:00 AM to 10:00 PM.The pool will be unavailable from May 21 2025 to October 1 2025 (dates subject to change).

Does Best Western Mountain Lodge at Banner Elk have a spa?

There are no spa services available at this hotel.

How close is Best Western Mountain Lodge at Banner Elk to downtown Banner Elk?

Best Western Mountain Lodge at Banner Elk is 1.2 mi away from Banner Elk.

Best Western Mountain Lodge at Banner Elk Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 509 out of 1008 reviews
Rating 8 - Good. 332 out of 1008 reviews
Rating 6 - Okay. 95 out of 1008 reviews
Rating 4 - Poor. 39 out of 1008 reviews
Rating 2 - Terrible. 33 out of 1008 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Ron

Traveled with family
Stayed 1 night in Apr 2025

8/10 Good

Paul

Stayed 2 nights in Apr 2025

8/10 Good

Tina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Tina

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
My stay was nice and quiet. Close to Grandfather Mountain and some nice dining and shopping options.
Stayed 1 night in Apr 2025

10/10 Excellent

Victor David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Emily

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was grt. Breakfast variety was good. Very satisfied with everything!
Stayed 2 nights in Apr 2025

10/10 Excellent

Toni

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. A staff from the front desk called the evening of our arrival to make sure we found everything acceptable in our room. What a nice touch!!
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

Terrible place. Pictures are totally different from the website. I have canceled my reservation due to that I have explained them the issue. Several issues with the room, and they don’t want to cancel the night.
Stayed 3 nights in Mar 2025

6/10 Okay

Rhonda

Not that nice
Stayed 1 night in Mar 2025

2/10 Terrible

Sahar

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Todd

Business traveler, Traveled with family
Liked: Amenities
Great people
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Satomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

It was great! Clean rooms, comfy beds, great front desk personnel ❤️
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Shelley

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and friendly staff
Stayed 2 nights in Feb 2025

10/10 Excellent

Steve

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 2 nights in Feb 2025

8/10 Good

Cristian

Stayed 3 nights in Feb 2025

8/10 Good

Mark

Business traveler

A place to sleep…

The hotel was clean, the service was good. You can see signs of age and neglect in the general maintenance, but is a nice functional place to stay.
Stayed 2 nights in Feb 2025

10/10 Excellent

DAVID

Stayed 1 night in Dec 2024

10/10 Excellent

Jessica

Stayed 1 night in Dec 2024

10/10 Excellent

Van

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 2 nights in Feb 2025

10/10 Excellent

Mary Rose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kudos
Stayed 2 nights in Jan 2025

4/10 Poor

Kyle

Disliked: Cleanliness, staff & service, property conditions & facilities
Skiing is close
Stayed 3 nights in Feb 2025

10/10 Excellent

Jon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean, friendly, great breakfast, comfortable two ski resorts plenty of food choices. Recommend Holy Smokes BBQ beech mountain great view. WOW!
Stayed 1 night in Feb 2025