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Hotel Description

Enjoy the spa at this 4-star Bishop's Stortford hotel

Near the airport

Within 6 miles (10 km) of this Bishop's Stortford hotel, you'll find Hatfield Forest Country Park and The Gibberd Garden. Pishiobury Park is within 6 miles (10 km) and Rhodes Arts Complex is within 9 miles (15 km).

Full-service spa, dining

A full-service spa, a gym, and a restaurant are all featured at this hotel. Traveling for business? Take advantage of the free WiFi in public areas, express check-in, and conference space. Enjoy the gym and perks like free self parking.

Free WiFi, plasma TVs

Boasting comforts like premium bedding and down comforters, the 98 guestrooms also offer free WiFi and plasma TVs with cable channels. Other amenities include 24-hour room service, coffee/tea makers, and portable fans.

Classic Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$210* Per night/room Jan 31 - Feb 1

Executive Double or Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Property Features

Down Hall Hotel offers its guests a full-service spa, an outdoor tennis court, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 9591 square feet (891 square meters) and includes conference space. A sauna, spa services, and a terrace are also featured at the business-friendly Down Hall Hotel. Self parking is free. Smoking is allowed in designated areas at this 4-star Bishop's Stortford hotel.

  • 98 guestrooms or units
  • 3 levels
  • 9591 sq ft of conference space
  • 891 sq m of conference space
  • Built in 1322
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Outdoor tennis courts - 1
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking

Transport

  • Train station: Sawbridgeworth Station (6.3 km / 3.9 mi)
  • Parking: Free self parking and extended parking

Room Amenities

Down Hall Hotel offers 98 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 32-inch plasma televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (24 hours)
  • Plasma television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Portable fan
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 9:30 AM and on weekends from 8:00 AM to 10:30 AM.

The Grill Room - This restaurant specializes in British cuisine and serves breakfast and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor tennis court, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Golfing nearby

Spa Services

Eden Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 4
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Use of the Eden Spa is not included in the room rate. Use of these facilities are available for a surcharge.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 40 per night.

Pet Policy

  • Pets: GBP 20 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Commonly-touched surfaces are cleaned with disinfectant between stays and bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Gap period enforced between guest stays - 48 hours
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 19.50 per person (approximately)
  • Pet fee: GBP 20 per pet (varies based on length of stay)
  • Late check-out fee: GBP 10 (subject to availability)
  • Rollaway bed fee: GBP 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Down Country Hall
  • Down Hall Country
  • Down Hall Country Hotel
  • Down Hall Country House Bishop's Stortford
  • Down Hall Hotel Spa
  • Down Hall Country House Hotel Bishop's Stortford
  • Down Hall House
  • Hotel Down Hall
  • Down Hall Country House
  • Down Hall Hotel
  • Hotel Down Hall Country
  • Down Hall Hotel Bishop's Stortford
  • Down Hall Hotel Hotel
  • Down Hall Hotel Bishop's Stortford
  • Down Hall Hotel Hotel Bishop's Stortford

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.