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Genting Hotel & Spa at Resorts World Birmingham

4.0 star property
4-star eco-certified hotel near Resorts World Birmingham, connected to a shopping center

Choose dates to view prices

Photo gallery for Genting Hotel & Spa at Resorts World Birmingham

Terrace/patio
Front of property - evening/night
Indoor pool, sun loungers
Deluxe Suite | In-room safe, desk, soundproofing, iron/ironing board
5 bars/lounges

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool

Explore the area

View in a map
Pendigo Way, Birmingham, England, B40 1PU
  • Place, Resorts World Birmingham
    ‪1 min walk‬
  • Place, bp pulse LIVE
    ‪2 min walk‬
  • Place, National Exhibition Centre
    ‪3 min walk‬
  • Airport, Birmingham (BHX)
    ‪14 min walk‬

Room options

View all photos for Signature Double Room, 1 Double Bed

Signature Double Room, 1 Double Bed | Bathroom | Towels

Signature Double Room, 1 Double Bed

9.2 out of 10
Wonderful
(81 reviews)
  • 290 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

In-room safe, desk, soundproofing, iron/ironing board

Superior Double Room

9.8 out of 10
Exceptional
(28 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Accessible

Double Room, 1 Double Bed, Accessible | In-room safe, desk, soundproofing, iron/ironing board

Double Room, 1 Double Bed, Accessible

9.4 out of 10
Exceptional
(11 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Twin Room, 2 Twin Beds

Signature Twin Room, 2 Twin Beds | In-room safe, desk, soundproofing, iron/ironing board

Signature Twin Room, 2 Twin Beds

9.2 out of 10
Wonderful
(19 reviews)
  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, soundproofing, iron/ironing board

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • 380 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite

Deluxe Suite | In-room safe, desk, soundproofing, iron/ironing board

Deluxe Suite

  • 561 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Presidential Suite

Presidential Suite | In-room safe, desk, soundproofing, iron/ironing board

Presidential Suite

  • 1265 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Birmingham

Marston Green stay.With a stay at this Marston Green hotel, you'll be steps from Resorts World Birmingham and Santai Spa. Pendigo Lake and National Exhibition Centre are also within half a mile (1 km).

What's nearby

  • Resorts World Birmingham - 1 min walk - 0.0 miles
  • bp pulse LIVE - 2 min walk - 0.1 miles
  • The Vox Conference Centre - 2 min walk - 0.1 miles
  • National Exhibition Centre - 3 min walk - 0.2 miles
  • National Motorcycle Museum - 11 min walk - 0.6 miles

Getting around

  • Birmingham International Station - 5 min drive
  • Air Rail Link Tram Stop - 5 min drive
  • Birmingham Airport (BHX) - 5 min drive

Restaurants

  • ‪Genting Hotel - ‬1 min walk
  • ‪PizzaExpress - ‬4 min walk
  • ‪The Piazza (Wetherspoon) - ‬16 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Costa Coffee - ‬1 min walk

About this property

Genting Hotel & Spa at Resorts World Birmingham

4-star eco-certified hotel near Resorts World Birmingham, connected to a shopping center
Genting Hotel & Spa at Resorts World Birmingham offers its guests a full-service spa, an indoor pool, and a health club. There are 18 restaurants and 3 coffee shops/cafes, as well as a snack bar/deli. You can unwind with a drink at one of the 5 bars/lounges. WiFi is free in public spaces.

A casino, a sauna, and a rooftop terrace are also featured at the eco-certified Genting Hotel & Spa at Resorts World Birmingham. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Birmingham hotel is smoke free.

  • 1 building
  • 184 guestrooms or units
  • 18 dining venues
  • 5 bars or lounges
  • 3 coffee shops
  • Built in 2015
  • Casino
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • 1 conference room
Genting Hotel & Spa at Resorts World Birmingham offers 184 air-conditioned accommodations with laptop-compatible safes and irons/ironing boards. 42-inch flat-screen televisions come with digital channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Crowne Plaza Birmingham NEC by IHG

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Property amenities

Family friendly

  • Bowling alley
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Covered self parking on site (GBP 20 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 19.95 for adults and GBP 9.95 for children
  • 18 restaurants
  • 3 coffee shops/cafes
  • 5 bars/lounges
  • Snack bar/deli

Things to do

  • 10 gaming tables
  • 24-hour gym
  • 30 slot machines
  • Bowling alley
  • Casino (538 square feet of space)
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • In-room roll-in shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 42-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Food and drink

  • Late-night room service

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The property is closed: Christmas Eve and Christmas Day.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for GBP 15.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 19.95 for adults and GBP 9.95 for children
  • Airport shuttle fee: GBP 10 per vehicle (one-way, maximum occupancy 6)
  • Covered self parking fee: GBP 20 per night
  • Crib (infant bed) fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Rollaway beds are only suitable for guests aged up to 12.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Genting Hotel Birmingham
Genting Birmingham
Genting Hotel
Genting Hotel & Spa at Resorts World Birmingham Hotel
Genting Hotel & Spa at Resorts World Birmingham Birmingham
Genting Hotel & Spa at Resorts World Birmingham Hotel Birmingham

Frequently asked questions

How close is Genting Hotel & Spa at Resorts World Birmingham to the airport?

Genting Hotel & Spa at Resorts World Birmingham is 2.3 mi (5-min drive) away from the Birmingham Airport (BHX) airport, the closest popular airport to the property.

How much does it cost to stay at Genting Hotel & Spa at Resorts World Birmingham?

As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at Genting Hotel & Spa at Resorts World Birmingham on Oct 5, 2025 start from $95.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Genting Hotel & Spa at Resorts World Birmingham have an airport shuttle?

Genting Hotel & Spa at Resorts World Birmingham offers an airport shuttle 24 hours a day, on request, for a charge of GBP 10 per vehicle, one-way.

Does Genting Hotel & Spa at Resorts World Birmingham offer free breakfast?

Free breakfast isn’t provided at Genting Hotel & Spa at Resorts World Birmingham, but English breakfast is offered for a fee of GBP 19.95 for adults and GBP 9.95 for children. It's available on weekdays from 6:30 AM to 10:00 AM and weekends from 7:00 AM to 10:30 AM.

Is there a casino at Genting Hotel & Spa at Resorts World Birmingham?

During your stay you can enjoy the 538 square-foot casino on site, featuring 30 slot machines and 10 gaming tables.

What time is check-in at Genting Hotel & Spa at Resorts World Birmingham?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Genting Hotel & Spa at Resorts World Birmingham?

Free parking is not available at this hotel. Self parking is available for GBP 20 per night.

Does Genting Hotel & Spa at Resorts World Birmingham have a pool?

Genting Hotel & Spa at Resorts World Birmingham features an indoor pool.

Does Genting Hotel & Spa at Resorts World Birmingham have a restaurant?

Yes, there are 18 restaurants on site.

Does Genting Hotel & Spa at Resorts World Birmingham have a spa?

This hotel has a spa, which features massages, facials, and body treatments.

How close is Genting Hotel & Spa at Resorts World Birmingham to downtown Birmingham?

Genting Hotel & Spa at Resorts World Birmingham is 7.7 mi away from Birmingham.

Genting Hotel & Spa at Resorts World Birmingham Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 729 out of 1001 reviews
Rating 8 - Good. 159 out of 1001 reviews
Rating 6 - Okay. 63 out of 1001 reviews
Rating 4 - Poor. 19 out of 1001 reviews
Rating 2 - Terrible. 31 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Adeniyi

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff were unprofessional, room got bumped into 3 times without checking if we were appropriately dress. Got a call from reception that they don’t remember me checking in. It was so unprofessional and unpleasant. Sorted in the end.
Stayed 2 nights in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient

Very convenient for the airport. Clean and well equipped. Good breakfast.
Stayed 1 night in May 2025

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gentings is always our half way meeting place, my son loved the Hotel and as we lost him last year to Cancer we STILL meet most months and remember him .rase a glass and have a gamble in his name
Stayed 1 night in Jun 2025

10/10 Excellent

Ian

Liked: Cleanliness
Great
Stayed 1 night in Jun 2025

10/10 Excellent

Lesley

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

William

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would recommend

Very nice hotel, good options to eat, good breakfast. Not great drinks options at the bar.
Stayed 1 night in Jun 2025

10/10 Excellent

Rich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jade

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Louise

Stayed 1 night in Jun 2025

6/10 Okay

Niloufar

Stayed 1 night in Jun 2025

10/10 Excellent

Morna

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Brilliant stay. Comfortable clean room. Great location. Good breakfast. Lovely staff. Will book again.
Stayed 3 nights in Jun 2025

10/10 Excellent

Yasar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very good 👍
Stayed 2 nights in Jun 2025

10/10 Excellent

Ian

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and comfortable hotel.
Stayed 1 night in May 2025

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Good large room, comfortable and quiet. Skybar is a little loud for us, but food is good. Breakfast buffet is better than most and eat us up for the day. Second time we’ve stayed and will definitely be back.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sharon

Stayed 1 night in Jun 2025

10/10 Excellent

Paris

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Again another wonderful stay-will be back!
Stayed 2 nights in May 2025

8/10 Good

Chris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Went for a drink at the
Stayed 1 night in Jun 2025

10/10 Excellent

liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed in the genting suite and it was amazing. The room was so spacious and great value for the price. My only criticism would be that there wasn’t a balcony or terrace and that was the only thing that could have made this room any better. The spa was fantastic especially the outdoor hot tub. Staff were friendly and welcoming and check in was quick and easy.
Stayed 1 night in Jun 2025

10/10 Excellent

nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with excellent amenities.fantastic staff. Definitely will return.
Stayed 1 night in May 2025

6/10 Okay

Daniel

Liked: Cleanliness, property conditions & facilities
Great place to stay
Stayed 2 nights in May 2025

2/10 Terrible

Rakhim

Stayed 1 night in Jun 2025

10/10 Excellent

Liana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in May 2025

10/10 Excellent

Lee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and room was ultra quiet
Stayed 1 night in May 2025