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4.1 out of 5

"A couple of things in the room were broken and the sink was clogged. " More

By a verified traveler on Sun 18 Oct 2020

Hotel Description

3.5-star hotel near Riverchase Galleria

In Birmingham

Within 2 miles (3 km) of this Birmingham hotel, you'll find Riverchase Galleria and Aldridge Gardens. Moss Rock Preserve and Norwood Clinic are also within 3 miles (5 km).

Free perks

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 6 conference rooms, as well as the business center and free WiFi in public areas. Enjoy the 24-hour fitness center and free perks like on-the-go breakfast and free self parking.

Free Internet, sofa beds

Featuring conveniences like sofa beds and living rooms, the 208 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Other amenities include MP3 docks, refrigerators, and microwaves.

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$114* Per night/room Dec 6 - Dec 7

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 8 Max

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Allergy Friendly (Pure Wellness)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Embassy Suites Birmingham/Hoover ratings based on 17 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Embassy Suites Birmingham/Hoover

Everyone (8) Family (5)
3 out of 5
A couple of things in the room were broken and the sink was clogged.

Posted by , from Atlanta on Oct 18, 2020

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Comment from Hotel Management

Oct 20, 2020 by Collie

Thank you for your feedback.

4 out of 5

Posted by on Aug 1, 2020

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Comment from Hotel Management

Aug 2, 2020 by Collie

Thank you for your feedback.

4 out of 5

Posted by on Sep 2, 2019

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Comment from Hotel Management

Sep 10, 2019 by Mr. Freeman

Thank you for you feedback.

5 out of 5

Posted by on Apr 4, 2019

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Comment from Hotel Management

Apr 8, 2019 by Mary McNeil, Front Office Manager

Thank you for your wonderful review!

4 out of 5
Great but area congestion is awful. Restaurant is very nice.

Posted by on Mar 17, 2019

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Comment from Hotel Management

Mar 18, 2019 by Mary McNeil, Front Office Manager

I apologize we were unable to earn a 100% because of the area's congestion.

1 out of 5
no linens for sofa bed. guest services had no answer. toilet broken.Had to finally go down an hour later to get my own linens and blanket and pillows. no atrium like other embassy's.Pool closed until 8pm and then it looked like a private party with 50 kids in it.

Posted by on Feb 12, 2019

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Comment from Hotel Management

Feb 19, 2019 by Mary McNeil

I apologize you did not enjoy your visit with us.

3 out of 5

Overnight getaway

Room was smaller than at other embassy suites we've stayed in. Closet was in an awkward place. Middle cushion on sofa was visibly worn out. Food was left in refrigerator from previous occupants. Bed was very comfortable and lighting better than usual. The area for the evening complimentary snacks and drinks wasToo small. Indoor pool room was too cold. Breakfast was not tasty and the juice was watered.

Posted by , from northport, al on Mar 21, 2017

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5 out of 5

Beautiful hotel.

Loved our stay. Great location, beautiful rooms, delicious breakfast, and very friendly and efficient staff!

Posted by , from hoover, al on Feb 1, 2017

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4 out of 5

Close to relatives

Pros: Well equipped rooms, higher speed elevators and good breakfast experience.
Cons: Provide a small sound generator to cover highway noise and the sound of other guests walking above and closing doors. Provide a light weight blanket
The hotel is well decorated and appears to have luxury features. The breakfast is tasty and efficient. We stayed only one night, being in B'ham for visit to UAB hospital and for grandson's birthday party.

Posted by , from LaGrange on May 2, 2016

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5 out of 5

Super nice hotel.

Very nice hotel. Close to the mall and more.Friendly hotel staff and clean.

Posted by on Jul 8, 2015

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About the Embassy Suites Birmingham/Hoover

Location 2960 John Hawkins Pkwy, Birmingham, AL 35244

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Embassy Suites Birmingham/Hoover offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi. There's an onsite business center. Event space at this hotel measures 9920 square feet (893 square meters) and includes conference space. The business-friendly Embassy Suites Birmingham/Hoover also features gift shops/newsstands, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available. This 3.5-star Birmingham hotel is smoke free.

  • 1 building
  • 208 guestrooms or units
  • 9 levels
  • 9920 sq ft of conference space
  • 893 sq m of conference space
  • Built in 2009
  • To-go breakfast (free)
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Number of living rooms
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Birmingham Intl. Airport (BHM) (29.4 km / 18.2 mi)
  • Parking: Free self parking

Room Amenities

Embassy Suites Birmingham/Hoover offers 208 accommodations with MP3 docking stations and safes. Accommodations have separate living rooms and are furnished with queen sofa beds. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Birmingham hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • Separate bedroom
  • Living room
  • Pull-out sofa bed
  • MP3 dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.

Flying Spoons - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast and through room service.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Hotel Names

  • Embassy Suites Birmingham/Hoover
  • Embassy Suites Birmingham/Hoover Hoover
  • Embassy Suites Birmingham/Hoover Hotel
  • Embassy Suites Birmingham/Hoover Hotel Hoover
  • Embassy Suites Birmingham/Hoover Hotel Birmingham
  • Embassy Suites Birmingham/Hoover Birmingham
  • Embassy Suites Birmingham/Hoover Hotel Birmingham
  • Embassy Suites Birmingham/Hoover Hotel
  • Embassy Suites Birmingham/Hoover Birmingham
  • Hotel Embassy Suites Birmingham/Hoover Birmingham
  • Birmingham Embassy Suites Birmingham/Hoover Hotel
  • Hotel Embassy Suites Birmingham/Hoover
  • Embassy Suites Birmingham/Hoover Hotel
  • Embassy Suites Birmingham/Hoover Birmingham
  • Embassy Suites Birmingham/Hoover Hotel Birmingham

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.