"Everything went fine except the AC was broken. Heat coming out from AC. We were unable to sleep well on our first night. I had to open the sliding doo ... " More
On the beach
At this Lake Arrowhead hotel, you'll be within half a mile (1 km) of Lake Arrowhead Village and 3 miles (5 km) of SkyPark at Santa's Village. Blue Jay Bay and Arrowhead Resort Beach are also within half a mile (1 km).
Full-service spa, dining
A full-service spa, a gym, and a restaurant are all featured at this Tudor hotel. Traveling on business? Take advantage of the 14 conference rooms, as well as the 24-hour business center and free WiFi in public areas. You'll appreciate the seasonal outdoor pool, bar/lounge, and snack bar/deli.
Free WiFi, flat-screen TVs
The 173 guestrooms boast modern comforts like flat-screen TVs with cable channels, along with free WiFi. Coffee/tea makers, free local calls, and hair dryers are also available.
Apr 12, 2022 by General Manager
Adolfo, We appreciate your comments regarding your stay and thank you for your review of our hotel. It's great to hear overall you enjoyed your stay. Our goal is to ensure your comfort, and we are disappointed we were not able to move to a room that suited your needs. Our engineering team is working on fixing the unit in that room. We hope to see you again next time you visit Lake Arrowhead.
Feb 7, 2022 by General Manager
Rachel, Thank you for choosing Lake Arrowhead Resort for your stay and for sharing your experience. We are pleased to know how much you enjoyed our resort. We look forward to having the pleasure of hosting you again soon.
Feb 7, 2022 by General Manager
Annaleah, We are pleased you chose Lake Arrowhead Resort for your recent visit to our area. We appreciate your kind review, and we look forward to accommodating you again soon.
Aug 30, 2021 by General Manager
Marcus, Thank you for your recent stay and for taking the time to address these concerns about the staffing levels and your dining experience. As the demand for destinations rise to historic levels from covid, our entire industry is in a similar position. We are making great strides getting back to normal staffing levels. Your feedback is vital to our success and has been shared with our leadership team. We do hope to have the opportunity to welcome you back to Spruce Lake Resort in the future to provide a proper experience.
Aug 13, 2021 by General Manager
Thank you for your wonderful review! We're happy to hear you enjoyed your stay with us. Your recommendation for more charges is appreciated. We're looking forward to welcoming you back soon for another outstanding vacation!
Feb 22, 2021 by Manager
Thank you for leaving us a review. We appreciate your feedback and hope you enjoyed your stay!
Jan 4, 2021 by Manager
Thank you for taking the time to share your experience with us. We're happy to hear that you enjoyed your stay and hope your visit was filled with fun and adventure!
Sep 24, 2020 by Manager
Thank you for leaving us a review. We hope your stay was filled with wonderful memories.
Sep 24, 2020 by Manager
Thank you for leaving us a review. We appreciate your feedback and hope the remainder of your stay was filled with wonderful memories.
Lake Arrowhead Resort and Spa offers its guests a full-service spa, a sauna, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 23000 square feet (2137 square meters) and includes conference space. A seasonal outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Lake Arrowhead Resort and Spa. This 3.5-star Lake Arrowhead hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Lake Arrowhead Resort and Spa offers 173 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 55-inch flat-screen televisions come with cable channels. Bathrooms include showers and hair dryers. This Lake Arrowhead hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.
For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.
BIN 189 - Onsite family restaurant.
BIN Bar - Onsite cocktail bar. Open daily.
Aromas - Onsite coffee shop. Open daily.
Recreational amenities at the hotel include a sauna, a fitness center, a seasonal outdoor pool, and complimentary bicycles.
The recreational activities listed below are available either on site or nearby; fees may apply.
Spa of the Pines has 6 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.
The spa is open daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global), COVID-19 Guidelines (WHO), and COVID-19 Guidelines (CDC).
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.