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4.2 out of 5

"The 2 bedroom cabin we got was nice and very spacious but half the electrical outlets didn't work, and it was infested with black ants, ants were cons ... " More

By a verified traveler on Fri 25 Aug 2023

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Hotel Description

3-star beachfront hotel near Snow Summit

On the beach

Your stay at this Big Bear Lake hotel places you within a 10-minute walk of Alpine Slide at Magic Mountain and Big Bear Marina. Bowling Barn and Big Bear Visitor Center are also within half a mile (1 km).

Private beach, outdoor pool

A private beach and an outdoor pool are featured at this hotel. Enjoy the spa tub and perks like free self parking and free WiFi. A business center, a lobby fireplace, and a picnic area are also on offer.

Deluxe Single Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$93* Per night/room Oct 1 - Oct 2

Cabin

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Cabin, 2 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Cabin, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Single Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Big Bear Frontier ratings based on 26 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Big Bear Frontier

Everyone (7) Couples (3) Family (11)
3 out of 5
The 2 bedroom cabin we got was nice and very spacious but half the electrical outlets didn't work, and it was infested with black ants, ants were constantly crawling on me. We loved the location just a short walk to the village. Got woken up in the middle of the night by something sinister going on outside or cabin.....either Black Magic chants or Devil Worshipping.....I think it was coming from the neighbors cabin!

Posted by on Aug 25, 2023

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Comment from Hotel Management

Aug 28, 2023 by Big Bear Frontier

Marissa, thank you for the review and feedback. We have made our management team of the concerns you encountered during your stay. We are currently undergoing upgrades to the entire property, so the outlet issue will most definitely be addressed. We hope you will give us another chance in the future!

5 out of 5

Posted by on Jun 19, 2023

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Comment from Hotel Management

Jul 10, 2023 by Big Bear Frontier

Esther, thank you for the glowing review! We hope you enjoyed your stay in Big Bear!

5 out of 5
The check in clerk was Amazing! She was so friendly and helpful. Sweet young lady.

Posted by on Dec 23, 2022

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Comment from Hotel Management

Dec 23, 2022 by Big Bear Frontier

Vanessa, thank you for your wonderful review! We are so happy to hear you enjoyed your stay and had a positive experience with our staff. We look forward to welcoming you back again soon!

5 out of 5

Posted by on Dec 16, 2022

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3 out of 5

Posted by on Sep 6, 2022

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Comment from Hotel Management

Sep 6, 2022 by Big Bear Frontier

Elias, thank you for your review. We hope you enjoyed your stay in Big Bear!

5 out of 5
Loved the lodge feel next to the lake, while at the same time having modern touches like the in-room gas fireplace.

Posted by on Aug 9, 2022

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Comment from Hotel Management

Aug 10, 2022 by Big Bear Frontier

Gayle, thank you for your glowing review! We are so pleased to hear that you enjoyed your stay at the Frontier and we hope to welcome you back again soon.

4 out of 5
I thought the property was beautiful it was very cozy! Location of property was good as well. The only thing that i didn't like was the bathroom, couch, abd floor in room had a bad odor. It smelled like mold and hot tub was dirty.

Posted by on Jun 30, 2022

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Comment from Hotel Management

Jun 30, 2022 by Big Bear Frontier

Ricardo, thank you for your review and feedback. We have let our management team know of your concerns about your room. We are currently undergoing upgrades to our property that are set to be complete by the end of this year. We hope you will give us another try in the future when our upgrades are finished.

4 out of 5
Clean and convinace close everything

Posted by on Mar 27, 2022

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Comment from Hotel Management

Mar 29, 2022 by Big Bear Frontier

Regino, thank you for your review and feedback. We are pleased to hear you enjoyed your stay with us. Come back and see us again soon!

4 out of 5
I like the proximity of the location to places that we can visit. The place was in a quiet area. The room was clean and comfortable. We just need to add a small refrigerator in the room. Bug maintenance needs to be done on a regular basis as we have ants in our room.

Posted by on Mar 14, 2022

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Comment from Hotel Management

Mar 21, 2022 by Big Bear Frontier

Maria, thank you for your review and feedback. We have made management aware of your feedback. Currently, our rooms at the Frontier are undergoing upgrades and we are still waiting on the new refrigerators, and we would have provided one for you upon request. Otherwise, we are happy to hear you enjoyed your stay at the Frontier and hope to welcome you back again soon.

5 out of 5
Nice quiet location near the water.

Posted by , from Culver City on Oct 31, 2021

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Comment from Hotel Management

Nov 1, 2021 by David - Assistant General Manager

Thank you Gregory for your outstanding review and feedback. Glad you were able to enjoy the quiet of the mountains and hope to see you again soon.

Renovations + Closures

The property will be renovating from June 8 2023 to December 31 2023 (completion date subject to change). The following areas are affected:

  • Exterior
  • Front desk
  • Lobby
  • Parking area
  • Select guestrooms

Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Property Features

Step outside to unwind on the sand beach. After a day at the beach, enjoy amenities at Big Bear Frontier like an outdoor pool and a spa tub. Public spaces have free WiFi. Self parking is free. Smoking is allowed in designated areas at this 3-star Big Bear Lake hotel.

  • 57 guestrooms or units
  • 2 levels
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Staff is multilingual
  • Game room or arcade
  • Pool or billiards table
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 1
  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Big Bear Frontier offers 57 accommodations, which are accessible via exterior corridors and feature fireplaces and safes. Refrigerators, microwaves, and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with premium satellite channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • Bathrooms are partially open
  • Fireplace
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Exterior corridor access
  • Heating
  • Ceiling fan
  • Connecting rooms available

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a private beach.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Fishing on site
  • Water skiing nearby
  • Golfing nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Ziplining nearby
  • Horse riding nearby
  • Sledding nearby
  • Hunting nearby
  • Bicycle rentals nearby
  • Personal motor watercraft nearby
  • Snow tubing nearby
  • Boat tours nearby
  • Segway rental/tour nearby
  • Basketball on site
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • In-room accessibility (in select rooms)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 9:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

An adult age 18 or older must assume all liability for the booking. The front desk is open during the following times:

  • Sunday - Thursday: 7:00 AM - 9:00 PM
  • Friday - Saturday: 7:00 AM - 10:30 PM
Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Sunday - Thursday: 7:00 AM - 9:00 PM
  • Friday - Saturday: 7:00 AM - 10:30 PM
Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are available for USD 15.0 per night.

Pet Policy

  • Pets: USD 15 per pet, per night
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 11
  • Social distancing measures are in place
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Big Bear Frontier
  • Big Bear Frontier Hotel
  • Frontier Big Bear
  • Big Bear Frontier Cabins And Hotel
  • Big Bear Frontier Cabins Hotel Big Bear Lake
  • Big Bear Frontier Lake
  • Big Bear Frontier Lodge
  • Big Bear Frontier Hotel
  • Big Bear Frontier Big Bear Lake
  • Big Bear Frontier Hotel Big Bear Lake

You should know

  • Pool access available from 10:00 AM to 9:00 PM.
  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.