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Kings Arms Hotel

3.0 star property
Enjoy 2 bars/lounges at this 3-star Berwick-upon-Tweed hotel

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Photo gallery for Kings Arms Hotel

Coffee shop
BBQ/picnic area
Deluxe Double Room | Desk, blackout drapes, iron/ironing board, free WiFi
Meeting facility
Reception

Reviews

7.2 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Breakfast available
  • Laundry
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
43 Hide Hill, Berwick-upon-Tweed, England, TD15 1EJ
  • Place, Berwick-upon-Tweed Town Hall
    ‪2 min walk‬
  • Place, Berwickshire Coastal Path
    ‪3 min walk‬
  • Place, Berwick-upon-Tweed Barracks and Main Guard
    ‪4 min walk‬

Room options

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

Single Room | Desk, blackout drapes, iron/ironing board, free WiFi

Single Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | Desk, blackout drapes, iron/ironing board, free WiFi

Family Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Double Room

Double Room | Desk, blackout drapes, iron/ironing board, free WiFi

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Desk, blackout drapes, iron/ironing board, free WiFi

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 King Bed (deluxe)

Desk, blackout drapes, iron/ironing board, free WiFi

Executive Room, 1 King Bed (deluxe)

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (super)

Desk, blackout drapes, iron/ironing board, free WiFi

Executive Room, 1 King Bed (super)

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Berwick-upon-Tweed

In historical district.At this hotel, you'll be steps from The Maltings Theatre and Cinema and Cell Block Museum. Berwick-upon-Tweed Town Hall and Berwickshire Coastal Path are also within half a mile (1 km).

What's nearby

  • Berwick-upon-Tweed Town Hall - 2 min walk - 0.1 miles
  • Berwickshire Coastal Path - 3 min walk - 0.2 miles
  • Old Bridge - 4 min walk - 0.2 miles
  • Berwick-upon-Tweed Barracks and Main Guard - 4 min walk - 0.3 miles
  • Lions House - 4 min walk - 0.3 miles

Getting around

  • Berwick-Upon-Tweed Station - 11 min walk

Restaurants

  • ‪Caffè Nero - ‬3 min walk
  • ‪The Coulls - ‬6 min walk
  • Limoncello
  • ‪The Leaping Salmon - ‬5 min walk
  • ‪Northern Edge Coffee - ‬2 min walk

About this property

Kings Arms Hotel

Enjoy 2 bars/lounges at this 3-star Berwick-upon-Tweed hotel
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. There are 2 meeting rooms available. Kings Arms Hotel also features a terrace, a garden, and a picnic area.

Smoking is allowed in designated areas at this 3-star Berwick-upon-Tweed hotel.

  • 22 guestrooms or units
  • 2 bars or lounges
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Terrace
  • Garden
  • Outdoor picnic space
  • Elevator
  • Smoking in designated areas
  • Dining venue
Kings Arms Hotel offers 22 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

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Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking from 9:00 AM to 5:30 PM

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 9:30 AM for a fee: GBP 9.95 for adults and GBP 5.95 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Late check-in fee: GBP 25 for check-in between 11:00 AM and 1:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 9.95 for adults and GBP 5.95 for children
  • Late check-in fee: GBP 25 for check-in between 11:00 AM and 1:30 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash.

Property is also known as

Kings Arms Berwick-upon-Tweed
Kings Arms Hotel Berwick-upon-Tweed
Kings Arms Hotel Hotel
Kings Arms Hotel Berwick-upon-Tweed
Kings Arms Hotel Hotel Berwick-upon-Tweed

Frequently asked questions

Does Kings Arms Hotel have an airport shuttle?

Airport shuttle services are not available at Kings Arms Hotel.

How close is Kings Arms Hotel to the beach?

This hotel is 4 mi (13-min drive) from Salt Pan and 4.1 mi (13-min drive) from Cocklawburn Beach. Don't forget your sunscreen!

Does Kings Arms Hotel offer free breakfast?

Free breakfast isn’t provided at Kings Arms Hotel, but cooked-to-order breakfast is offered for a fee of GBP 9.95 for adults and GBP 5.95 for children. It's available every day from 7:30 AM to 9:30 AM.

Is there a casino at Kings Arms Hotel?

No, there is no casino at this hotel.

What time is check-in at Kings Arms Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Kings Arms Hotel?

Free parking is not available at this hotel.

Does Kings Arms Hotel have a pool?

Kings Arms Hotel does not have a pool.

Does Kings Arms Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Kings Arms Hotel have a spa?

There are no spa services available at this hotel.

How close is Kings Arms Hotel to downtown Berwick-upon-Tweed?

Kings Arms Hotel is 0.2 mi away from Berwick-upon-Tweed.

Kings Arms Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 6 out of 31 reviews
Rating 8 - Good. 10 out of 31 reviews
Rating 6 - Okay. 11 out of 31 reviews
Rating 4 - Poor. 4 out of 31 reviews
Rating 2 - Terrible. 0 out of 31 reviews

8.4/10

Cleanliness

6.8/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent hotel

Spent three nights in october and found the staff to be excellent. Room vas very comfortable and clean. A pity there was no wifi in the room but it was available and easy to access in the lounge. I will be back.

8/10 Good

Donald a, Kingseat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, staff allowed us to park motorbikes round back undercover, only downside was bar closed early

6/10 Okay

Robert

Liked: Staff & service
Disliked: Room comfort
Room comfortable enough but had no mirror for hair drying/makeup. (Designed by a bloke!). Also, Cedric the resident seagull who lived outside our bedroom window ,woke us up at 0500 each morning.

6/10 Okay

Frequent travel, London

Middle of town, old hotel.

Car parking on street limited to 1hour. All day parking available but none dedicated to hotel residents. Restaurant food ok but better offerings in town.

8/10 Good

Jonathan, West Midlands

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well located hotel for visiting surrounding area!

I thoroughly enjoyed my short stay here and the staff were very welcoming and friendly which, as a lone traveller, was important to me.

8/10 Good

Elspeth, Scotland

Liked: Cleanliness, property conditions & facilities

A litty disappointing

Hotel has been upgraded very well and is very comfortable Room had no shaving point in bathroom and when we pointed this out staff claimed to be unaware! No water glasses in room.

6/10 Okay

Simon Thomas, Bishopton

Disliked: Room comfort

Better WI-FI coverage.

I always stay in Berwick on business and was extremely disappointed no WIFI in the room 2nd floor as for this I won't stay here unless I have too.

8/10 Good

Lee, Manchester

Liked: Cleanliness
Disliked: Staff & service

Woken Early by Plumbing

Pleasant Hotel in the heart of the town. Ornate Decor in Reception, Bar and other Communal spaces but hotel room (2nd Floor) was bland in comparison. One major complaint was that there was an unknown plumbing/mechanical droning sound which kept 'pulsing'for 10 mins approx every hour from 7:30am. Obviously this woke us and kept us awake. We complained to the receptionist when leaving who apologised but otherwise didn't seem very interested.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grand old hotel - but not the restaurant

The King's Arms is something of a paradox. It's a rather grand old hotel in the middle of town, where, according to the plaque, Charles Dickens did a reading. There is a bit of a Dickens theme running through the ground floor. Bedrooms are comfortable and can be reached via an elevator. The Limoncello restaurant, however, doesn't reflect the theme, and I think it's because it is trying to fill tables by offering plentiful food at attractive prices to local families. It reminded me of Italian restaurants in 1960s Britain, with chianti bottles with a candle stuck in on every table. We were hoping to be able to eat local seafood, but the menu was largely pizza and steak served with different sauces. We felt rushed to make our initial choice, and then were disappointed to see that there were some interesting daily specials on a board that the server had not pointed out. The house red wasn't too good, but it was also very cheap; we should have been a bit more discriminating there. The loud music was unpleasant and made conversation difficult. Service at breakfast was very slow, considering how few guests were there.

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Be prepared to wait. Don't have the breakfast.

Not a bad hotel, fully refurbished rooms. It is however overpriced. The place is also severely under-staffed, meaning you wait to check it, wait to check out and wait for breakfast, wait to be served at the bar, at any time of the day... breakfast lunch or dinner. Wait, and wait, and wait... Breakfast was a case-in-point... We (a work colleague and I) met for breakfast at 8:15. We went through to the restaurant, via the main reception. We then had to wait, in the dark, for someone to greet us. After 10 minutes, I went back to reception to ask if breakfast was being served. To be told the receptionist would be "with me in a minute". There was no-one else around, guest or staff... The man from reception then turned came through and turned the light on, and asked us what we wanted. I asked for tea, my colleague asked for a cup of the filter coffee, a full jug of which was on the hot plate, to be told that this "would be cold", and would we be OK with a coffee from the machine. It took 15 minutes for these to arrive. We both asked for the "Breakfast Sandwich". I asked for sausage, my colleague asked for bacon and sausage, to be told it was only "choice of sausage and bacon", not both. 20 minutes later I was presented with 2 chipolata sausages (cut lengthways) lined up on two slices of yesterdays sliced white bread. A bargain at just £8.95.

6/10 Okay

Andy, Alnwick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recently renovated to a high standard.

The hotel is very impressive when you first walk into reception, and the feeling continues when you reach your room. There were a few teething problems with the new set-up however. I cannot say for other rooms, but ours was on a 20 degree slope! Not really an issue, but one certainly couldnt play marbles on it if one felt the need. Also, i had to tune the tv myself, which not really an issue, but nevertheless could present a problem to the less tech-savvy. There's also this really irritating alarm that goes off if you dont close your room door quickly enough, meaning everyone coming back/leaving throughout the night wakes you up. To finish on a positive, the location is excellent, right in the centre of town.

6/10 Okay

Paul, Widnes

Liked: Cleanliness, property conditions & facilities, room comfort

Could do Better

I have stayed in this hotel probably for the last time. The hotel rooms are comfortable and well furnished-with a few problems. The bathrooms are tiled floor to ceiling as a result the bathroom is very cold in winter with a tiny towel radiator which is not up to the job of heating the room. The TV has poor reception. The wifi is non existent in the rooms and the wifi in the foyer is very poor. Service in the restaurant (Limencello) is very poor. Often the chef is late in the mornings for breakfast and the Eastern European staff in the evenings have poor levels of service /etiquette. The restaurant is supposed to be part of the hotel but is run separately so trying to charge the restaurant bill to the room is tricky.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in Berwick

The hotel reception staff were friendly and nice. The room was very comfortable and I had a good night's sleep. The hotel has a very small and quaint cocktail/wine bar which has plenty of character. The bathroom was very well fitted out with a bath and a separate shower, to a high modern standard. The tap on the sink took a while to run hot water but there was no problem with shower & bath. I didnt have breakfast so I cant comment on that.

6/10 Okay

Graham, Bon voyage

Liked: Cleanliness

Disappointed in Berwick-upon tweed

No breakfast service, the result of chef not turning up; hotel freezing, no bar open [10ish]. Tiny, tiny rooms! Staff who were at hotel were perfectly fine.

6/10 Okay

Peter, Edinburgh

Liked: Cleanliness

Hotel in Transition

The Kings Arms knows what it wants to be, but there are still a few things that need to be done to get there. The bar is too small, while the residents lounge is not used. A lack of staff in the bar led to 4 walks in off the street to walk back out. The room was very pleasant. Not much of a view, as it was at the back of the building. There was no back up plan when the breakfast chef "called in sick". I may be back when the changes are finished.

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities

Huge potential failed to deliver

Casual approach to customer service. On arrival was greeted by a waitress eating pasta at the reception desk chatting to the manager behind the desk; no one at reception with instruction to dial a mobile number for assistance - it was an incorrect number; no toilet roll in room; no wifi other than in reception; one member of staff at breakfast responsible for taking the order,serving drinks, cooking and cleaning up; en suite impressive and spacious but neither bath or sink plug worked. Etc etc Bottom line is that the good customer service is delivered through staff who are available / accessible to guests, trained in customer service and facilities that deliver functionality and not just a veneer!

10/10 Excellent

LCP, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly & Comfy

The hotel has been refurbished and is both very pretty and comfy. The staff is very friendly and the restaurant Limoncello within the facility serves flavourful Italian dishes. The only downside for me was the opening hours for breakfast, 8am on Saturday, too late for breakfast before work. Other than that definitely a superb hotel, ideal for vacation/business alike.

6/10 Okay

Cbsmasskelton, Leicestershire

Liked: Room comfort
Disliked: Staff & service

Kings Arms Hotel

Excellent room . Main issue was that the bar and restaurant are not open after 5pm on a Sunday ! ! ! Unknown in my experience of staying in hotels .

8/10 Good

Debbie, Newfoundland, Canada

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel new the water

I had a small bit of difficulty identifying the hotel. (as did another guest who stopped me looking for directions) Parking was provided on the street, however I required a parking permit from the hotel to allow me time for check-out. Another parking facility was available, but it was further down the street, so not very convenient. The hotel was in a great location within walking distance of shopping, pubs/restaurants and walking trails. I had a clean comfortable bed and nice bathroom.

4/10 Poor

Martha, USA

Liked: Cleanliness

Not worth the cost

Hotel newly refurbished, but basic things are not correct. Housekeeping left such a mess in common area that is was difficult to go from lift to room without dodging housekeeping mess. Light fixture "blew out" when turned on. towel had to be requested. toilet paper had to be requested one day. New plush carpet does not hide the crooked floors that tilted in many directions -the building is old. walking on the crooked floors made me dizzy at times. water in toilet kept running all the time. shower very difficult to regulate, even with fancy new fixtures. I would not stay here again. Expensive for what you get.

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities

noisy!

Room was clean an comfortable. Bathroom a bit small. Right next to a noisy bar and single glazed windows didn't make for a quiet nights sllep.

6/10 Okay

MikeJ, Bury

Liked: Cleanliness, property conditions & facilities, room comfort

Could do Better

For a recent renovation, it would have been good if they had put a bigger bed in than a double. The wifi only worked in the lobby, not yet in the rooms, and the bathroom sink plug was already broken. Breakfast is best avoided, its an extra charge, and not worth the cost.

10/10 Excellent

Charles

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Great hotel

The hotel appeared to be newly renovated, and they've done a wonderful job. It was very comfortable, and the location was nice, right in the middle of Berwick-upon-Tweed.

10/10 Excellent

Charles

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Very nice hotel

Hotel was very nice, exceeded our expectations. We were in town to visit Holy Island, but next time we go we will just spend our time walking around Berwick-upon-Tweed, as it's a really great town.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Slightly scruffy exterior, no immediate parking but free car parks close. Hotel appears to be an old hotel that is being modernised. Rooms were very spacious, clean and comfortable with modern décor. Restaurant, where we had breakfast, looked in need of modernisation, but breakfast was excellent. We lost access to cold water overnight (probably a plumbing fault, i.e. snagging following refurbishment) that was already in course of being repaired as we departed