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Wyndham Berlin Excelsior

Hotel near Potsdamer Platz in Berlin

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Photo gallery for Wyndham Berlin Excelsior

Property entrance
Lobby sitting area
Fusion cuisine
Meeting facility
Lobby sitting area

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Restaurant
  • Gym
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
Hardenbergstr. 14, Berlin, BE, 10623
  • Place, Theatre of the West
    ‪6 min walk‬
  • Place, Kurfürstendamm
    ‪7 min walk‬
  • Place, Kaiser Wilhelm Memorial Church
    ‪10 min walk‬
  • Airport, Berlin (BER-Brandenburg)
    ‪34 min drive‬

Room options

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About the neighborhood

Berlin

West Berlin Centre stay.Within a 15-minute walk of this West Berlin Centre hotel, you'll find Kurfürstendamm and Zoo Berlin. Potsdamer Platz and Brandenburg Gate are also within 3 miles (5 km).

What's nearby

  • Theatre of the West - 6 min walk - 0.4 miles
  • Kurfürstendamm - 7 min walk - 0.4 miles
  • Kaiser Wilhelm Memorial Church - 10 min walk - 0.6 miles
  • Europa Center - 10 min walk - 0.6 miles
  • Zoo Berlin - 13 min walk - 0.7 miles

Getting around

  • Zoologischer Garten S-Bahn - 5 min walk
  • Zoological Garden Station - 6 min walk
  • Berlin (BER-Brandenburg) - 36 min drive

Restaurants

  • ‪C/O Berlin Café - ‬3 min walk
  • ‪Bar am Steinplatz - ‬2 min walk
  • ‪Wartesaal - ‬5 min walk
  • ‪Paris Bar - ‬5 min walk
  • ‪sticks'n'sushi - ‬5 min walk

About this property

Wyndham Berlin Excelsior

Hotel near Potsdamer Platz in Berlin
There's a restaurant on site. Wyndham Berlin Excelsior also features a fitness center, a garden, and coffee/tea in a common area. For a fee, parking is available.
  • 1 building
  • 316 guestrooms or units
  • 8 levels
  • Meeting rooms
  • Built in 1979
  • Charging station for electric cars
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Garden
  • Bellhop
  • Elevator
  • Water dispenser
  • 1 conference room
  • Dining venue
Wyndham Berlin Excelsior offers 316 accommodations. Beds feature premium bedding. Business-friendly amenities include safes and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (surcharge; includes in/out privileges)
  • Limited onsite self parking

Food and drink

  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Gym

Accessibility

  • Elevator

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Towels provided

More

  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Early check-in subject to availability
Early check-in fee: EUR 15.00
Late check-in subject to availability
Express check-in available

Check-out

Late check-out subject to availability
Late check-out fee: EUR 50.00
Express check-out available

Special check-in instructions

There is no front desk at this property
Information provided by the property may be translated using automated translation tools
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Pets

  • Pets: EUR 10 per pet, per night
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 40.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50.00 per day
  • An effective city/local tax rate of 8.025 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 15.00 (subject to availability)
  • Late check-out fee: EUR 50.00 (subject to availability)
  • Rollaway bed fee: EUR 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, American Express, Discover, JCB International, and Eurocard. This property uses a grey water recycling system.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Berlin Excelsior
Berlin Wyndham Excelsior
Excelsior Berlin
Excelsior Wyndham Berlin
Wyndham Berlin
Wyndham Berlin Excelsior
Wyndham Excelsior
Wyndham Excelsior Berlin
Wyndham Excelsior Hotel
Wyndham Excelsior Hotel Berlin
Wyndham Berlin Excelsior Hotel
Wyndham Berlin Excelsior Hotel
Wyndham Berlin Excelsior Berlin
Wyndham Berlin Excelsior Hotel Berlin

Frequently asked questions

How close is Wyndham Berlin Excelsior to the airport?

Wyndham Berlin Excelsior is 17.8 mi (36-min drive) away from the Berlin (BER-Brandenburg) airport, the closest popular airport to the property.

Does Wyndham Berlin Excelsior have an airport shuttle?

Airport shuttle services are not available at Wyndham Berlin Excelsior.

Does Wyndham Berlin Excelsior offer free breakfast?

Wyndham Berlin Excelsior does not offer free breakfast. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Wyndham Berlin Excelsior?

No, there is no casino at this hotel.

Is there free parking at Wyndham Berlin Excelsior?

Free parking is not available at this hotel. Self parking is available for a fee.

Does Wyndham Berlin Excelsior have a pool?

Wyndham Berlin Excelsior does not have a pool.

Does Wyndham Berlin Excelsior have a restaurant?

Wyndham Berlin Excelsior is home to FRANKE, which features Fusion cuisine.

Does Wyndham Berlin Excelsior have a spa?

There are no spa services available at this hotel.

How close is Wyndham Berlin Excelsior to downtown Berlin?

Wyndham Berlin Excelsior is 1 mi away from Berlin.

Wyndham Berlin Excelsior Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 207 out of 998 reviews
Rating 8 - Good. 449 out of 998 reviews
Rating 6 - Okay. 234 out of 998 reviews
Rating 4 - Poor. 77 out of 998 reviews
Rating 2 - Terrible. 31 out of 998 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Ilse

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2018

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Furniture is aged and lighting in the room is dim.
Stayed 1 night in Oct 2018

8/10 Good

Marie Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4 days in Berlin

We enjoyed our second stay at this hotel. We selected this hotel as it has parking and is at a great location for us. The hotel was very comfortable and staff were friendly, and the breakfast was good. Close to the underground, shopping and sights.
Stayed 4 nights in Oct 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was old and outdated. Carpets were in terrible condition, so was the bathrooms.
Stayed 3 nights in Oct 2018

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service
Location was good with easy access to S bahn and U bahn. Rooms were poorly maintained and were not very clean. Cramped quarters but adequate is not planning on staying in the room for any extended time. Air conditioning did not work but windows would open. Staff unresponsive to requests on multiple occasions.
Stayed 4 nights in Oct 2018

6/10 Okay

David

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2018

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
The main problem I had with this hotel was that the room is old and not clean. There were hairs on the bed, making you wonder if they changed the sheets at all. And the toilet seat was dirty. Otherwise the location is convenient and price is reasonable.
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveler

Great location, ok rooms, breakfast chaotic not enough servers to clear off tables
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room bed was comfortable
Stayed 2 nights in May 2018

8/10 Good

Piers, Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Few minutes walk from the zoo and a train station.

Breakfast was good. Short walk to local public transport and also the zoo. Really easy to get to from the airport by train, no changes required and frequent trains. Did have to ask twice to get our curtains repaired by overall a pleasant, value for money experience
Stayed 2 nights in Apr 2018

8/10 Good

leah, dublin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and hospitable

Our hotel stay over all is comfortable. We had a restful stay in there after a day of visiting Berlin City. The breakfast was superb! The staff were friendly and hospitable to us which is a very good plus for Asians like us. I would recommend this place to friends!
Stayed 2 nights in Apr 2018

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, helpful staff. Good choice of breakfast foods. Only thing I did not like was the liquid soap and the milk creamer.
Stayed 3 nights in Mar 2018

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On check in we had a bit of a problem with our room- we paid for one double bed, we get two singles. After I get down to the receptionist and ask why she said- I thought you two singles womens so I give you two single beds. ???? But next morning after second complaint we received nice, spacious room with one double bed on a first floor. Bar area very well decorated- Andy at the bar was serving great cocktails.
Stayed 3 nights in Mar 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Staff breakfast location great!!

Nice clean hotel next to transport links. Lovely breakfast and friendly staff.
Stayed 2 nights in Feb 2018

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

6/10 Okay

Myra, Glasgow

Now just an average hotel

Stayed in this hotel over the years and hoped it had not changed but it had. Look is same but check in was very matter of fact and not as welcoming as expected - no information as to breakfast times / restaurant etc ? As out flight had been delayed and we were late arriving we ate in hotel restaurant Franke which was excellent - staff and food were good. On leaving restaurant I asked reception if we could have an iron and they phoned housekeeping and ordered - after an hour I called reception which kept going to engaged - i even tried to call from my mobile with constantly engaged - same with house keeping so next morning I asked again at reception and was told they would check - when I went back the sale lade advised that they only had one iron and that they could not find it therefore it was unlikely they could provide ? on returning to our room the iron and ironing board was in our room - no explanation Wi Fi was very poor constantly cutting out Breakfast staff were good and friendly however the variation of options were not as before which is a great pity as it used to be first class. Scabbled egg was very rubbery and tasteless Sorry but very disappointing overall
Stayed 3 nights in Feb 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t stay here unless it’s all you can afford

Hotel is filthy and old, with rude staff on the counter and people loitering all throughout, including right outside of your room. We booked a superior room and once we got in realised there must have been a mistake as our room was a dump. Tiny, no where near the size listed on the Expedia website. The carpet in the room was heavily stained; it looked like someone had recently vomited down the side of our bed. There was not enough room for my partner and I to both open our suitcases. We called reception to ask about the room and see if another was available, the staff weee rude and useless. No help at all. I asked if theee were any upgrades available as we had booked for 4 nights. She said flat no, though when I checked the website and Expedia there were better rooms available right throughout our stay. We stayed one night and left. It was hot and noisy, unclean and we felt uncomfortable there. Even the breakfast wasn’t good. They would not refund me my 3 nights I was not prepared to stay and said I had to go through Expedia for my refund. What a waste of time and holiday ruiner.
Stayed 4 nights in Feb 2018

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

Nice hotel. Clean. Wood floors which is always a plus for me.
Stayed 3 nights in Jan 2018

8/10 Good

Ludmila

Liked: Staff & service, property conditions & facilities, room comfort
Good service, we got the room in 10 o'clock.
Stayed 4 nights in Dec 2017

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Disliked: Room comfort

Okay hotel, but not my level of comfort

First impression was carpets were very stained in the hallways. The room was clean and okay, but the air conditioning was weak, and at best, lowered it only to the mid to high 70s. Too hot to sleep with the duvet, and when I asked for a plain sheet, was told they have none. Also, no washcloths. The bathroom was tiny, and difficult to maneuver on the toilet, and a tub with only a half glass panel was tedious to shower using the hand shower provided.on the plus side, the fresh exotic lemonade blends in the lobby were wonderful.
Stayed 4 nights in Aug 2017

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

A reservation is not guaranteed.

It was raining very hard the night we arrived at the hotel. To our surprise the gentleman at the customer front desk told us that all the room has been sold out because of the raining weather. They almost sent us to different hotel at 12 midnight.
Stayed 1 night in Jun 2017

8/10 Good

Peter, Edmonton, AB

Liked: Staff & service, property conditions & facilities, room comfort

Good location, quiet. Great breakfast.

Pretty good location close (5min walk) to major transportation hub (Zoologischer Garten). We had some stains on carpet and TV remote was missing (we were able to get one quickly from the reception). The A/C made more noise than cool air - it wasn't too loud, just not terribly helpful. Very little storage space in the room. Staff was nice. Our rate included breakfast - otherwise 18EUR - which had a decent selection (not sure I'd be happy to pay the full price however). Wifi, while it worked, was fine (morning before checkout it wasn't working at all).

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort