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5.0 out of 5

"They put a hold on my credit card even though they were paid in full by the bank.Need the hold/holds removed. Thanks " More

By a verified traveler on Mon 30 Sep 2019

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Hotel Description

5-star luxury hotel near Friedrichstrasse

City center retreat

With a stay at this Mitte hotel, you'll be steps from Friedrichstrasse and Komische Oper Berlin. Galeries Lafayette and French Cathedral are also within half a mile (1 km).

Luxury amenities

A full-service spa, a 24-hour gym, and a restaurant are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 10 conference rooms, as well as the 24-hour business center and free WiFi in public areas. A gym is on site, while self parking and concierge services are also offered.

Free Internet, LED TVs

The soundproofed guestrooms offer free WiFi, free wired Internet, and in-room massages. LED TVs come with satellite channels, and other amenities include premium bedding and coffee/tea makers.

Deluxe Room, 1 Queen Bed, Non Smoking, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$190* Per night/room Dec 13 - Dec 14

Superior Room, 1 Double Bed, Non Smoking, City View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Room, 1 King Bed, Non Smoking, Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed, Non Smoking, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Westin Grand, Berlin ratings based on 4 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Westin Grand, Berlin

Couples (2)
5 out of 5
They put a hold on my credit card even though they were paid in full by the bank.Need the hold/holds removed. Thanks

Posted by on Sep 30, 2019

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Comment from Hotel Management

Oct 21, 2019 by WestinGrandBerlin

Dear Guest, We are delighted to have been your chosen hotel during your recent stay in Berlin. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. As we could not identify you on this way, please contact our reception in case there still should be a problem, but certainly it was solved in the meantime. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Westin Grand, Berlin and we hope you choose to create more memories with us whenever your travels bring you back to Berlin. The Westin Grand Berlin-Team, Andrea W.

5 out of 5
the location was excellent with many food choices nearby and other sightseeing opportunities within walking distance

Posted by on Sep 17, 2019

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Comment from Hotel Management

Oct 21, 2019 by WestinGrandBerlin

Dear Guest, We are delighted to have been your chosen hotel during your recent stay in Berlin. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Westin Grand, Berlin and we hope you choose to create more memories with us whenever your travels bring you back to Berlin. The Westin Grand Berlin-Team, Andrea W.

5 out of 5
The staff was very friendly and helpful. We loved the outdoor patio area where we could sit and visit. The rooms were very clean. Loved the lobby!

Posted by on Jul 29, 2019

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Comment from Hotel Management

Jul 30, 2019 by WestinGrandBerlin

Dear Guest, Thank you for choosing the Westin Grand, Berlin for your recent travels to Berlin. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values, “good service at a fair price.” We look forward to serving you again soon! The Westin Grand Berlin-Team, Andrea W.

5 out of 5
Very helpful staff. Very clean. Centrally located to attractions. We loved the outdoor patio to sit and relax on. Within walking distance to the main area, yet you aren’t in all the activity of tourists.

Posted by on Jul 28, 2019

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Comment from Hotel Management

Jul 30, 2019 by WestinGrandBerlin

Dear Guest, Thank you for this great comment! We are glad that you enjoyed your stay with us and thank you for your patronage. Whenever you will be in Berlin, we would be pleased to be again your home fare away from home. The Westin Grand Berlin-Team, Andrea W.

About the The Westin Grand, Berlin

Location Friedrichstr. 158-164, Berlin, BE 10117

Property Features

The Westin Grand, Berlin offers its guests a full-service spa and a 24-hour fitness center. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 9225 square feet (857 square meters) and includes conference space. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury The Westin Grand, Berlin. For a fee, parking is available. This 5-star Berlin hotel is smoke free.

  • 400 guestrooms or units
  • 7 levels
  • 2 bars or lounges
  • 9225 sq ft of conference space
  • 857 sq m of conference space
  • Built in 1987
  • Dining venue
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Friedrichstraße Station (0.9 km / 0.6 mi)
  • Metro station: Franzosische Street U-Bahn (0.2 km / 0.1 mi)
  • Property shuttles: Bus station shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

The Westin Grand, Berlin offers 400 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. LED televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Berlin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

  • LED television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Relish Restaurant - This restaurant specializes in international cuisine and serves dinner only.

Relish Lobby & Bar - This restaurant specializes in international cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Relish Terrace - This bistro serves dinner only. Open daily.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Spa Services

Gezer Massage & Beauty has 3 treatment rooms. Services include hot stone massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna.

The spa is open daily.

  • Number of treatment rooms 3
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Sauna in spa
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 60.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: EUR 30 per pet, per night
  • Weight limit: 44 lbs
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards, and cash

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per night
  • A city tax is imposed by the city of Berlin. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A 5.00 percent city/local tax will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 32 for adults and EUR 16 for children (approximately)
  • Covered self parking fee: EUR 32 per day
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: EUR 60.0 per day
  • Facilities fee: EUR 8.00 per person, per day and includes use of: sauna

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Berlin Grand Westin
  • Westin Berlin Grand
  • Westin Grand Berlin
  • Westin Hotel Berlin Grand
  • Westin Grand Berlin Hotel
  • Westin Grand Hotel
  • Westin Grand
  • The Westin Grand, Berlin Hotel
  • The Westin Grand, Berlin Berlin
  • The Westin Grand, Berlin Hotel Berlin

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.