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4.2 out of 5

"Great service and everyone is friendly. " More

By a verified traveler on Sun 25 Sep 2022

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Hotel Description

Enjoy the indoor pool at this New Buffalo hotel

In New Buffalo

You'll find New Buffalo Public Beach and Whittaker Woods Golf Course within 3 miles (5 km) of this hotel. Lake Michigan and Four Winds Casino New Buffalo are also within 3 miles (5 km).

Business services

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free self parking and a safe deposit box are also offered on site.

Standard Room, 2 Queen Beds, Accessible (Comm)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$113* Per night/room Oct 23 - Oct 24

Suite, 1 King Bed with Sofa bed, Accessible (Comm, Wet Bar)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed with Sofa bed, Accessible (Comm)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible (Mobil Rll Shwr)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible (Comm, Mobil Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Holiday Inn Express & Suites New Buffalo, an IHG Hotel ratings based on 20 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express & Suites New Buffalo, an IHG Hotel

Everyone (13) Couples (4) Family (4)
5 out of 5
Great service and everyone is friendly.

Posted by on Sep 25, 2022

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5 out of 5
I liked the location, staff, and the quiet location.

Posted by , from kankakee on Sep 1, 2022

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5 out of 5
Hands down the best hotel stay in the area and comes with free breakfast . Don't spend your money and time elsewhere for a great peaceful and quiet night look no further

Posted by on Aug 16, 2022

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5 out of 5

Posted by on May 8, 2022

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5 out of 5
The staff there was great! Everything was clean and breakfast was an easy process

Posted by on Oct 24, 2021

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Comment from Hotel Management

Oct 24, 2021 by Sara C. AGM

Thank you for your wonderful feedback. Come visit us again soon.

5 out of 5
The woman that checked us in was awsome! The breakfast sucked! And i mean SUCKED! Thankfully there was a mcdonalds right outside the front door. The girl that served us the sucky breakfast was VERY rude. The room was very expensive about $300 but it was 4th of july weekend and we were lucky to to have it. The room was very clean the hotel was very quite the tv didnt work and there wad no microwave in the room to warm up the mcdonalds. The location was great a mile from the casino and about 2 or 3 miles from all the rest. I did not mind staying here it was fine but i probably would stay somewhere else next time.

Posted by on Jul 8, 2021

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Comment from Hotel Management

Jul 13, 2021 by Hotel staff

The hotel does have a guest use microwave right by the elevator. Rooms with two queen beds do not come with a fridge or microwave.

4 out of 5
No pool and because of covid had to take breakfast back to room

Posted by on Feb 14, 2021

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Comment from Hotel Management

Feb 16, 2021 by Hotel staff

The hotel follows safety guidelines suggested by the local health department and the CDC for all guests safety. We cannot have groups gathering in the breakfast area due to capacity limits.

5 out of 5
Check in was easy. The location was convenient. Free breakfast items were easily placed in a bag.

Posted by on Jan 17, 2021

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Comment from Hotel Management

Jan 26, 2021 by Sara C. AGM

We are glad you enjoyed your stay. Come visit us again soon.

5 out of 5

Posted by on Oct 3, 2019

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3 out of 5
Fairly old carpet, room was not clean, food was not good at all, they used all disposable plates, forks and silverware which is profit over environment. Think about how much trash they put on the dumps for our children and the pollution to creat it!!😢😡☹️ Travelocity made it look like we reserved a King bed for our 25th anniversary stay but was not available. Travelocity saved very little money, I suggest going through the hotel, for chump change you know what you get and can cancel w/o paying more. We received they wrong bed and the staff just shrugged, not empathy.

Posted by on Jul 15, 2019

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Comment from Hotel Management

Jul 17, 2019 by .

Standard hotel choice rooms are subject to availability and it does state that the room type preferred is not guaranteed when doing that particular type of booking. A king sized room was not actually booked it was a hotel choice standard room booking. Hotel was sold out and a king was not available to give the guest.

About the Holiday Inn Express & Suites New Buffalo, an IHG Hotel

Location 11500 Holiday Dr, New Buffalo, MI 49117

Property Features

Holiday Inn Express & Suites New Buffalo, an IHG Hotel offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. You'll find a 24-hour business center on site. The business-friendly Holiday Inn Express & Suites New Buffalo, an IHG Hotel also features laundry facilities, a front desk safe, and an elevator. Free self parking is available. This New Buffalo hotel is smoke free.

  • 1 building
  • 80 guestrooms or units
  • 3 levels
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: New Buffalo Station (2.5 km / 1.5 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Express & Suites New Buffalo, an IHG Hotel offers 80 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations. This New Buffalo hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply).

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

  • Casino nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Car required
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Hotel New Buffalo
  • Holiday Inn Express New Buffalo
  • New Buffalo Holiday Inn Express
  • Holiday Inn Express New Buffalo Hotel
  • Holiday Inn Express New Buffalo
  • Hotel Holiday Inn Express & Suites New Buffalo New Buffalo
  • New Buffalo Holiday Inn Express & Suites New Buffalo Hotel
  • Hotel Holiday Inn Express & Suites New Buffalo
  • Holiday Inn Express & Suites New Buffalo New Buffalo
  • Holiday Inn Express Suites New Buffalo
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  • Holiday Inn Express
  • Holiday Express New Buffalo

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.